Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property
Hotel with free parking, steps from Fallsview Casino

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Point of interest
Blackout curtains, iron/ironing board, free cots/infant beds
Point of interest
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
The current price is NZ$137
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪2 min walk‬
  • Clifton Hill
    ‪15 min walk‬
  • Horseshoe Falls
    ‪17 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hydromassage showerhead
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

Holiday Inn Niagara Falls - By The Falls by IHG puts you in the heart of Niagara Falls, steps from Fallsview Casino and within a 10-minute stroll of Skylon Tower. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The theme restaurant, Cocos, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning full breakfast is served between 8:00 AM and 11:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Fallsview hotel include Clifton Hill and Horseshoe Falls.

What's nearby

  • Fallsview Casino - 2 min walk - 0.2 km
  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 15 min walk - 1.3 km
  • Horseshoe Falls - 17 min walk - 1.5 km
  • Fallsview Indoor Waterpark - 3 min drive - 2.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 49 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬2 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Italian, Ukranian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

What is the cancellation policy at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Niagara Falls - By The Falls by IHG?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Niagara Falls - By The Falls by IHG on 1 Apr 2025 start from NZ$123.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Niagara Falls - By The Falls by IHG?

Yep, Holiday Inn Niagara Falls - By The Falls by IHG has a free self car park.

Are there any beaches close to Holiday Inn Niagara Falls - By The Falls by IHG?

The closest beach to Holiday Inn Niagara Falls - By The Falls by IHG is Lakeside Park Beach (20 km).

Is there a spa on site at Holiday Inn Niagara Falls - By The Falls by IHG?

No, there is no spa at this property. Burning Springs Spa & Thermal Pools is a short 8-minute walk away.

Does Holiday Inn Niagara Falls - By The Falls by IHG have a pool?

Yep, and guests love it! Holiday Inn Niagara Falls - By The Falls by IHG has an outdoor pool and an indoor pool.

What luxury perks are available at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG features an outdoor pool, an indoor pool and 1 hot tub.

Is Holiday Inn Niagara Falls - By The Falls by IHG family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Niagara Falls - By The Falls by IHG is a hit with families.

Does Holiday Inn Niagara Falls - By The Falls by IHG serve breakfast?

Yeah, our visitors highly rate the full brekkie here! Served daily between 8:00 AM and 11:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Niagara Falls - By The Falls by IHG?

No, Holiday Inn Niagara Falls - By The Falls by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Niagara Falls - By The Falls by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Niagara Falls - By The Falls by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Niagara Falls - By The Falls by IHG?

No, only service animals are allowed.

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1641 out of 3560 reviews
Rating 8 - Good. 1100 out of 3560 reviews
Rating 6 - Okay. 433 out of 3560 reviews
Rating 4 - Poor. 190 out of 3560 reviews
Rating 2 - Terrible. 196 out of 3560 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with family
Liked: Staff & service
Check in was easy. A bit confusing with the parking. Hotel is dated but it just a place to sleep in after a concert. Did not bother to shower. We were afraid to use the toilet because it seems the flush is weak and it might get clogged. For the price it was alright but would not stay more than a night.
Stayed 1 night in Dec 2024

4/10 Poor

Chandanpreet Singh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Dec 2024

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didn't like the fact that they charged me more that what Expedia claimed that what I was to pay with the pay at hotel option.And when I showed the front desk the receipt from Expedia they said they rate was wrong and that I should take it up with Expedia. The actual room and stay was good....
Stayed 1 night in Dec 2024

8/10 Good

Pathmapiriya

Travelled with family and small children
Liked: Staff & service, amenities
For the price it's good, but Very noisy, when sleeping could hear talking, slamming doors everything from outside. Small rooms not very spacious.
Stayed 1 night in Dec 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service
Is a quiet and clean place with kitchen and close to shoppings
Stayed 3 nights in Dec 2024

8/10 Good

Kajetha

The place was lovely and close to the falls and other touristy spots. My only qualm was the noise, it got really noisy the second night in my neighbouring room and I tried calling down to the front desk but no answer (it was a holiday). Ended up putting some airbuds in. Overall, decent stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Amenities, property conditions & facilities
Great visit
Stayed 1 night in Dec 2024

8/10 Good

Mee Kwan

Stayed 1 night in Dec 2024

8/10 Good

Angelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Breakfast option was limited. Only catered to pork (ham, pork sausague, pork bacon...) eaters. No turkey patty/bacon/chicken sausauge/veggie patty.
Stayed 5 nights in Dec 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property, andvconvenient location at a good price. The room is spacious and the bedding is soft and comfortable. I have stayed here before and will again.
Stayed 1 night in Dec 2024

6/10 Okay

Gemma Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Very disappointed holiday and customer
I have traveled to the Holiday inn many times over the past 20 years and I am so done. Sorry Holiday Inn but you have lost a frequent traveler The Holiday inn has taken over new managementa few years ago and it has gone right down. The girls at the front desk are very rude and abrupt. The Holiday inn is in need of updates . To see the same Christmas trees and Christmas boxes that have been used for decorations for the last 7 years. Get some new and fresh ones . The wallpaper in the rooms are peeling away from the corners . And the cold water tap in the shower just dripped out so it was hot or no shower at all ..
Stayed 1 night in Dec 2024

4/10 Poor

Mahtab

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC did not work properly, toilets all are damaged we had to change our room and even the next room was the same , they don’t even replace the toilets in the rooms , and when you ask they say it is clean what you see inside the toilet it is because of snaking when the toilet clog ! You can not look st toilet it is disgusting .
Stayed 2 nights in Dec 2024

10/10 Excellent

Dallas

Stayed 1 night in Dec 2024

10/10 Excellent

Warissara

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Daoguo

Stayed 2 nights in Dec 2024

10/10 Excellent

Rogerio, Ellenburg Center

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean
Stayed 2 nights in Dec 2024

8/10 Good

MITHIL

Liked: Cleanliness, staff & service
Near to falls
Stayed 2 nights in Dec 2024

6/10 Okay

Gajantan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Laurie

Stayed 1 night in Nov 2024

6/10 Okay

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the main downside was TV service in the room. We wanted to watch a movie of some kind, but there were surprisingly few channels to choose from for a hotel like this. Much fewer even than a Motel 6. One channel with a mainstream movie of any kind. We had to stream on our laptops.
Stayed 1 night in Dec 2024

10/10 Excellent

JANICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Dec 2024