Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property
Hotel with free parking, steps from Fallsview Casino
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Point of interest
Point of interest
Blackout curtains, iron/ironing board, free cots/infant beds
Bar (on property)
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Hot tub
  • Pool
  • Laundry
The price is NZ$154
includes taxes & fees
9 Jan - 10 Jan 2025

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    2 min walk
  • Queen Victoria Park
    3 min walk
  • OLG Stage at Fallsview Casino
    3 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    39 min drive

Room options

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Niagara Falls

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel puts you in the heart of Niagara Falls, steps from Fallsview Casino and within a 10-minute stroll of Skylon Tower. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The theme restaurant, Cocos, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning full breakfast is served between 8:00 AM and 11:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Fallsview hotel include Clifton Hill and Horseshoe Falls.

What's nearby

  • Fallsview Casino - 2 min walk
  • Skylon Tower - 6 min walk
  • Clifton Hill - 15 min walk
  • Horseshoe Falls - 17 min walk
  • Fallsview Indoor Waterpark - 20 min walk

Getting around

  • Niagara Falls Station - 5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 39 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬5 min walk
  • ‪The 365 Club - ‬2 min walk

About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Hotel with free parking, steps from Fallsview Casino
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers 122 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Italian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 14.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

What is the cancellation policy at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel on 9 Jan 2025 start from NZ$140.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Yep, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel has a free self car park.

Is there a spa on site at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

No, there is no spa at this property. Burning Springs Spa & Thermal Pools is a short 8-minute walk away.

Does Holiday Inn Niagara Falls - By The Falls, an IHG Hotel have a pool?

Yep, and guests love it! Holiday Inn Niagara Falls - By The Falls, an IHG Hotel has an outdoor pool and an indoor pool.

Does Holiday Inn Niagara Falls - By The Falls, an IHG Hotel have a waterslide?

No, there is no waterslide at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel, but Fallsview Indoor Waterpark is a short 20-minute walk away.

What luxury perks are available at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel features an outdoor pool, an indoor pool and 1 hot tub.

Is Holiday Inn Niagara Falls - By The Falls, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Niagara Falls - By The Falls, an IHG Hotel is a hit with families.

Does Holiday Inn Niagara Falls - By The Falls, an IHG Hotel serve breakfast?

Yeah, our visitors highly rate the full brekkie here! Served daily between 8:00 AM and 11:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

No, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1331 out of 2866 reviews" "
Rating 8 - Good. 893 out of 2866 reviews" "
Rating 6 - Okay. 352 out of 2866 reviews" "
Rating 4 - Poor. 147 out of 2866 reviews" "
Rating 2 - Terrible. 143 out of 2866 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ishan

Disliked: Cleanliness, staff & service, property conditions & facilities
They charged me twice.
Stayed 1 night in Sep 2024

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fridge in room it is actually cooler, also the ac it's in room at night is very noise should be outside in balcony otherwise very happy with everything
Stayed 1 night in Sep 2024

6/10 Okay

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was confusing, lot was blocked off. My Wife had to walk in and get a pass to enter hotels lot through another lot.
Stayed 1 night in Sep 2024

8/10 Good

Francois

Stayed 3 nights in Sep 2024

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was great. However we were eye level with the roof. When we looked out the window we were looking at the roof & the trash left behind. Very walkable to The Falls & parking was included. Internet slow. It was overall a great stay. I would stay again. I would ask for a room without a view of the roof.
Stayed 1 night in Sep 2024

10/10 Excellent

Erika, Fontana

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, friendly and gave is good options to explore the area. Room was spacious and clean.
Stayed 1 night in Sep 2024

8/10 Good

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, convenient location, great pools.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Casino
Stayed 1 night in Sep 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed in the room I was given, it was right behind the elevators which made thug-ug sounds all the time, including at night when I was trying to go to sleep. The room was clean, and I liked having a balcony, but please don't put people there unless you have no other room left.
Stayed 1 night in Sep 2024

6/10 Okay

Nora

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

An awesome stay
We had a great stay our room was much bigger than the photos showed, we a very decent view, pool sauna hot tub were great, and a perfect walking distance from everything. Would happily come here again
Stayed 3 nights in Sep 2024

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this hotel. We had a room on the first floor. The room was very spacious for a king size bed. Lots of room to walk around. We had a patio door to the outside pool, which also had an enclosed indoor pool, hot tub and sauna. Also had a table and chairs to sit outside our room to enjoy the sun. Walking to the falls was 10 minutes. Felt safe the whole time we were there. People very pleasant at the hotel, as well as Niagara Falls businesses. We would definitely book again if we returned to the area.
Stayed 2 nights in Jul 2024

8/10 Good

Billy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, but no breakfast as they said on the website, need to pay for it.
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a nice clean hotel without all the frills. If you’re just looking for a clean place to lay your head, this is the place for you. That was all we were looking for so this is why we chose to stay here within walking distance to the falls And Clifton Hills. The only negative thing is the free breakfast isn’t totally free. You get a voucher for a certain dollar amount and if you go over, you have to pay that limited breakfast menu also not a buffet like you usually see at Holiday Inn in the US just putting that out there so you know.
Stayed 3 nights in Sep 2024

8/10 Good

Nancy, Kleinburg

Stayed 2 nights in Aug 2024

10/10 Excellent

MELISSA MIKE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Violeta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location if your'e going to a show/casino. Free parking was a definite perk. Room was clean but average. Bed was very hard and pillows were flat. But it was reasonably priced and suited our one night stay.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Clean
Be informed breakfast starts later. 7:30 am or 8:00.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Stayed 1 night in Aug 2024

10/10 Excellent

HEIDI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Would stay there again.
Stayed 3 nights in Sep 2024

8/10 Good

Julia

Stayed 1 night in Sep 2024

8/10 Good

BRENT

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Eileen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Booked thru Expedia at approx $180/night. Final charges with all fees included totaled $284/night--approx$100/night in additional fees from quoted room rate--which is exorbitant! Quite a rip off. The hotel is nice altho our room air conditioner rattled all day and all night. Steam shower door wouldn't open, maintenance made a fix, and we decided to stay in the room in spite of it as shower was usable.
Stayed 2 nights in Sep 2024