Quality Inn & Suites

2.5 star property
Hotel with free breakfast, a short walk to Clifton Hill
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Room, 2 Queen Beds, Non Smoking
Lobby
View from property
Spa
Spa

Reviews

6.2 out of 10

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
5234 Ferry Street, Niagara Falls, ON, L2G1R5
  • Greg Frewin Theatre
    4 min walk
  • Clifton Hill
    6 min walk
  • Niagara SkyWheel
    7 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    37 min drive

Room options

Exterior Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 King Beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 King Beds

Exterior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Niagara Falls

At Quality Inn & Suites you'll be within just a 10-minute stroll of popular attractions like Clifton Hill and Skylon Tower. Highlights at this hotel include an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find express check-out, multilingual staff and a fireplace in the lobby. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 15-minute walk of this Clifton Hill hotel include Fallsview Casino and Casino Niagara.

What's nearby

  • Clifton Hill - 6 min walk - 0.5 km
  • Casino Niagara - 10 min walk - 0.9 km
  • Fallsview Casino - 12 min walk - 1.0 km
  • Fallsview Indoor Waterpark - 13 min walk - 1.2 km
  • Horseshoe Falls - 4 min drive - 2.9 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 86 min drive

Restaurants

  • ‪SkyWheel - ‬10 min walk
  • ‪Kelsey's - ‬7 min walk
  • ‪Antica Pizzeria - ‬5 min walk
  • ‪The Dhaba Restaurant - ‬6 min walk
  • ‪Chuck's Roadhouse - ‬1 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, a short walk to Clifton Hill
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • Conference rooms
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Quality Inn & Suites offers 59 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), Croatian, English, French, Hindi, Italian, Macedonian, Serbian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 20 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Hooters Niagara

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 30
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 20 per night
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn Niagara Falls
Quality Niagara Falls
Quality Inn & Suites Hotel
Quality Inn & Suites Niagara Falls
Quality Inn & Suites Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 25 Nov 2024 start from NZ$88.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a self car park for CAD 20 per night.

Is there a spa on site at Quality Inn & Suites?

No, there is no spa at this property. Burning Springs Spa & Thermal Pools is a short 17-minute walk away.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites has an indoor pool.

Does Quality Inn & Suites have a waterslide?

No, there is no waterslide at Quality Inn & Suites, but Fallsview Indoor Waterpark is a short 13-minute walk away.

What makes Quality Inn & Suites a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Quality Inn & Suites.

Is Quality Inn & Suites family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn & Suites is a hit with families.

Does Quality Inn & Suites serve breakfast?

Sure does, free continental brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites?

No, pets are not allowed.

Quality Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 123 out of 702 reviews" "
Rating 8 - Good. 162 out of 702 reviews" "
Rating 6 - Okay. 163 out of 702 reviews" "
Rating 4 - Poor. 119 out of 702 reviews" "
Rating 2 - Terrible. 135 out of 702 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Ghislain

Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lights flickering Beds are old TV is not working right Remote control is not the right one. More like a motel than a hotel. Curtains are falling down. Homeless people going by our window Can’t have air conditioner while curtains are closed as they cover it Tv Won’t connect to the hotel Wi-Fi. No shampoo or conditioner Cold pool
Stayed 2 nights in Aug 2024

6/10 Okay

Husenabai

Travelled with group
Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Ildiko

Travelled with family
Liked: Staff & service, amenities
It wasn't the best of my choice. Check in was easy. I choose this hotel, because of the free continental breakfast, but it wasn't worth it. There was a limited selection, even the eggs wasn't real eggs. The pancake machine broke down all the time, the toaster didn't work properly. Cleanliness was poor. We stayed 3 nights, they did not clean the room. No garbage removal. I put out the towel and cleaning request, but they didn't come to clean our room. The staff was helpful, gave us clean towels, but I had to go and ask every time. The pool was cold, no hot tub. The room picture on the website, was different, then what we got. The bed was very uncomfortable. It was hard to find a parking, but we had to pay for it. I will never return into this hotel, and won't recommend it to everyone.
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Kareemah

Travelled with group
Disliked: Amenities, property conditions & facilities
I like the location, my room had no microwave or phone and one garbage can... check in was late at 4:30 and our room was in another building, noth in building, no ice or vending machine it was a huge inconvenience. Will I stay here again NO.
Stayed 3 nights in Aug 2024

4/10 Poor

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our original booking was for a room in the exterior building, which opened directly to the carpark, was almost at street level as well as being next door to a bubble tea shop - this meant we had little to no privacy. Thankfully we were able to upgrade to a room in the hotel proper (paying an additional $60 tax) p/night. This room was much nicer and private. The staff were lovely and very accommodating, and I accept that I did book the original room (that's on me) however it did feel like the advertising for the original room was misleading (the photos and website info did not indicate its poor location /condition). Unless you are okay with a motel-like room I would only book rooms in the main hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Lameez

Travelled with family
Our room smelled a little weird when we walked in, like damp and moldy. Since we only spelt there and didn’t spend much time in the room we just stayed.
Stayed 1 night in Aug 2024

8/10 Good

Shashidhar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Yi Ping

Disliked: Cleanliness, property conditions & facilities
The sink is broken, the parking is too expensive, the people upstairs are too noisy, the beds are broken, the staff was nice
Stayed 1 night in Aug 2024

6/10 Okay

Mathieu

Travelled with family
Liked: Staff & service
Emplacement central, grandes chambres mais aurait besoin de réparations.
Stayed 3 nights in Aug 2024

8/10 Good

Tashi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very much near the falls, just 15 min walk from the place.
Stayed 2 nights in Aug 2024

6/10 Okay

Leonor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was abit outdated
Stayed 1 night in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Maya

Business traveller
Disliked: Property conditions & facilities
Sad
No like the other Quality and suites… breakfast was awful! there were instructions for a pancake machine but no pancake machine. Eggs were heated in front of us in a microwave. No milk either for coffee or cereal. Huge line for the only toaster since toasts were the only thing you could “enjoy”. Building wasn’t nice but the room reflected the quality I’m used with this company. Great bed, nice bathroom
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ehh
No garbage cans in room Breakfast was good
Stayed 2 nights in Aug 2024

2/10 Terrible

Jeff

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water for showers in the morning & they did nothing to make it right after we complained.
Stayed 1 night in Aug 2024

10/10 Excellent

Veaceslav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a good 3 stars with no doubt. The hotel was definitely recently renovated, spacious rooms with new furniture and décor, great pool area with deep end and warm water. Very comfortable beds including pillows and matrasses. Slightly small bathrooms but not dramatic, good enough to take a nice shower. One of the best parts was free breakfast. Eggs, sausages, fruits, coffee, yogurts, cakes etc. Very basic but good enough to make your feel satisfied with meal and carry on till lunch. Staff let us check in at 03:00pm that was very nice. Parking only $20 in comparison with other hotels it was almost free. Easy to park -short distance walking to rooms. The hotel's location is a great bonus-close to all attractions just walk down the street to enjoy them. I will recommend this place to all budget travellers, great value with low cost.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures taken nicely but it was not clean at all. It's unreal how Quality hotels in Niagara wasn't taken care of. Very disappointed ☹️
Stayed 1 night in Aug 2024

4/10 Poor

Ed

Interior was remolded
Stayed 1 night in Aug 2024

8/10 Good

Jerome

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria Rashelda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here to stay!
Stayed 1 night in Aug 2024

2/10 Terrible

Tamila

Disliked: Staff & service
I don't like everything
Stayed 1 night in Aug 2024

4/10 Poor

Abdul, Winnipeg

Travelled with family
Disliked: Amenities, property conditions & facilities
Close to the falls and Clifton Hill, plenty of dining options nearby. Rooms of the property is not advertised as on online which was let down once we saw the room, room is somewhat outdated, and isn’t modern. Also house cleaning is an option for some reason and not on a daily basis, Property has limited parking which makes tough sometimes to find a parking spot despite $20 a day.
Stayed 2 nights in Aug 2024