Ratings based on 54 Verified Reviews
Real reviews from guests who’ve stayed
4.8 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.8 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 4 Aug. 2024 on Hotels
Amazing hotel and enjoy it
by A verified traveller from Bryn Mawr
Posted 10 May 2024 on Expedia
by A verified traveller
Posted 31 Mar. 2024 on Expedia
Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
by A verified traveller
Best place in Nikko
Posted 16 Sep. 2023 on HotelsThe Ritz Carlton did not disappoint, Max checked us in made us feel so welcome.
The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
by A verified traveller
It’s almost flawless if they’d improve few things
Posted 30 May 2023 on HotelsExcellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too.
The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold.
Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it.
Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
by A verified traveller
Posted 27 May 2022 on Hotels
by A verified traveller
Posted 22 Apr. 2022 on Expedia
by A verified traveller
Posted 23 Aug. 2020 on Expedia
by A verified traveller
Posted 24 Sep. 2024 on Hotels
by A verified traveller
Posted 15 Aug. 2024 on Expedia
すばらしいホテルではあるが、料金との相対評価はどうかと感じる。ホテル内は基本高額であるが、中禅寺散歩はとてもサービスだけでなくゆっくり散歩して中禅寺の説明などとても良かった。