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Hilton Niseko Village

4.5 star property
Luxurious ski resort with ski-in/ski-out access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Niseko Village

Combined shower/bathtub, free toiletries, hair dryer, slippers
In-room safe, free cots/infant beds, WiFi, bed sheets
Breakfast and dinner served
Lobby lounge
Garden

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet-friendly
  • 24/7 front desk
The price is NZ$678
includes taxes & fees
16 Jan - 17 Jan 2025

Explore the area

Map
Higashiyama Onsen, Abuta-gun, Kutchan, Hokkaido, 048-1592
  • Annupuri
    1 min walk
  • Niseko Takahashi Dairy Farm
    3 min drive
  • Niseko Mountain Resort Grand Hirafu
    15 min drive

Room options

View all photos for Twin Deluxe Mt. Yotei

In-room safe, free cots/infant beds, WiFi, bed sheets

Twin Deluxe Mt. Yotei

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Deluxe

Twin Deluxe

Twin Deluxe

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe Family

King Deluxe Family

King Deluxe Family

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Family Mt. Yotei

In-room safe, free cots/infant beds, WiFi, bed sheets

Twin Deluxe Family Mt. Yotei

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for King Deluxe Panorama

In-room safe, free cots/infant beds, WiFi, bed sheets

King Deluxe Panorama

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Room

Suite Room | Living area

Suite Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Deluxe Panorama

Twin Deluxe Panorama

Twin Deluxe Panorama

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 38 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe Mt. Yotei

King Deluxe Mt. Yotei

King Deluxe Mt. Yotei

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe

King Deluxe

King Deluxe

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Premium Deluxe Family Mt. Yotei

In-room safe, free cots/infant beds, WiFi, bed sheets

Twin Premium Deluxe Family Mt. Yotei

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Deluxe Family

Twin Deluxe Family

Twin Deluxe Family

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

Deluxe Double - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Deluxe Other - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 3

Deluxe Twin

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 3

Deluxe Other - Non-Smoking

  • Sleeps 4

Deluxe Double - Non-Smoking

  • Sleeps 4

Deluxe Double - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 4

Deluxe Double - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 3

Deluxe Other - Non-Smoking

  • Sleeps 4

View all photos for Deluxe Twin Room With Mount Yotei View

In-room safe, free cots/infant beds, WiFi, bed sheets

Deluxe Twin Room With Mount Yotei View

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Family Twin

In-room safe, free cots/infant beds, WiFi, bed sheets

Deluxe Family Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Panorama Deluxe Twin Room

In-room safe, free cots/infant beds, WiFi, bed sheets

Panorama Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room With Mount Yotei View

In-room safe, free cots/infant beds, WiFi, bed sheets

Deluxe King Room With Mount Yotei View

  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Deluxe King Room

In-room safe, free cots/infant beds, WiFi, bed sheets

Panorama Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, free cots/infant beds, WiFi, bed sheets

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Twin Room With Mount Yotei View

In-room safe, free cots/infant beds, WiFi, bed sheets

Deluxe Family Twin Room With Mount Yotei View

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, free cots/infant beds, WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Family King Room

In-room safe, free cots/infant beds, WiFi, bed sheets

Deluxe Family King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Mount Yotei View Non smoking

In-room safe, free cots/infant beds, WiFi, bed sheets

Deluxe King Room with Mount Yotei View Non smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Midtown Niseko

Parking included
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (152)
The price is NZ$502
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Midtown Niseko

About the area

Niseko

A luxury stay in Kutchan awaits you at Hilton Niseko Village. Within a 5-minute stroll you'll find Annupuri and Niseko Mountain Resort Grand Hirafu within a 30-minute walk. Highlights at this ski resort include a golf course, a restaurant and free self-parking. .The restaurant, Bar and Grill - Melt, is open for breakfast and dinner. Bar and Lounge-The Flame is the resort's own lobby lounge, serving drinks along with lunch. With ski-in ski-out access, there's more time for cross-country skiing and snowboarding and you'll find skiing lessons on site. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a free area shuttle. .Places within a 15-minute drive of this 4.5-property class Kutchan resort include Niseko Annupuri Gondola and Niseko Annupuri International Ski Area.
View more Resorts in NisekoOpens in a new window

What's nearby

  • Annupuri - 1 min walk
  • Niseko Annupuri Gondola - 8 min drive
  • Niseko Annupuri International Ski Area - 13 min drive
  • Niseko Mountain Resort Grand Hirafu - 15 min drive
  • Niseko Hanazono Resort - 25 min drive

Getting around

  • Niseko Station - 10 min drive
  • New Chitose Airport (CTS) - 131 min drive

Restaurants

  • ‪ミルク工房ニセコヌプリホルスタインズ - ‬3 min drive
  • ‪バー&グリル - ‬1 min walk
  • ‪La villa LUPICIA Boutique - ‬9 min drive
  • ‪La villa LUPICIA - ‬8 min drive
  • ‪MANDRIANO - ‬3 min drive

About this property

Hilton Niseko Village

Luxurious ski resort with ski-in/ski-out access
Have fun with on-site winter activities, including cross-country skiing, snowboarding and sledging, and in warmer months enjoy a round of golf at the on-site golf course. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the resort's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour health club and ski passes. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Kutchan resort.

  • 506 guestrooms or units
  • 16 levels
  • Conference rooms
  • Built in 2007
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Niseko Village offers 506 accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. This Kutchan resort provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are 2 hot springs open between 5:30 PM and 11:00 PM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 500 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from noon to 4:30 PM
  • Free area shuttle
  • Area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,226 for adults and JPY 2,113 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar and Grill - Melt
  • Bar and Lounge-The Flame
  • Teppanyaki Pirka

Family friendly

  • Children's games
  • Children's toys
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Spa

  • 2 hot springs
  • Hot springs open from 5:30 PM - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to January 31 2025 (dates subject to change):
  • Hot springs
The following facilities will be closed during the summer:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: JPY 5324 per pet, per night
  • Only dogs are allowed
  • Weight limit: 10 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4226 for adults and from JPY 2113 for children
  • Fee for in-room wireless Internet: JPY 500 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: JPY 500 per 24-hour period (rates may vary)
  • Airport shuttle fee: JPY 4000 per person (one-way)
  • Airport shuttle fee per child: JPY 3000 (one-way), (from 3 to 12 years old)
  • Pet fee: JPY 5324 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Hot springs access available from 5:30 PM to 11:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Niseko
Hilton Niseko Village
Hilton Village Hotel
Hilton Village Hotel Niseko
Hilton Village Niseko
Niseko Hilton
Niseko Hilton Village
Niseko Village Hilton
Hilton Niseko Village Hotel
Hilton Niseko Village Hotel Niseko-Cho
Hilton Niseko Cho
Hilton Hotel Niseko Village
Hilton Niseko Village Resort
Hilton Niseko Village Resort
Hilton Niseko Village Kutchan
Hilton Niseko Village Resort Kutchan

Frequently asked questions

What is the cancellation policy at Hilton Niseko Village?

Hilton Niseko Village offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Niseko Village?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Niseko Village on 16 Jan 2025 start from NZ$677.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Niseko Village?

Yep, Hilton Niseko Village has a free self car park.

Is Hilton Niseko Village family-friendly?

You bet! With amenities such as a playground and on-site mini golf, as well as free infant beds in the guestrooms, it's no surprise that Hilton Niseko Village is a hit with families.

Does Hilton Niseko Village serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Niseko Village?

No, but there's an airport shuttle that runs from noon - 4:30 PM for a fee.

Is there a bar or restaurant at Hilton Niseko Village?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner. The dining venue is closed during the summer.

What time are check-in & check-out at Hilton Niseko Village?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Niseko Village?

Dogs are welcome at Hilton Niseko Village, with food and water bowls on offer. Just so you know, there's a weight limit of up to 5 kg per pet.

Is there a golf course on site at Hilton Niseko Village?

Yep, Hilton Niseko Village has an 18-hole golf course. Mini golf and golf carts are also available.

Hilton Niseko Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 351 out of 842 reviews" "
Rating 8 - Good. 320 out of 842 reviews" "
Rating 6 - Okay. 112 out of 842 reviews" "
Rating 4 - Poor. 40 out of 842 reviews" "
Rating 2 - Terrible. 19 out of 842 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did a week of solo snowboarding and had a great time. The shuttle made getting around town very convenient. The hotel restaurants were not the best but they had plenty to choose from with even more options next door. Definitely enjoyed the fact that the lifts were literally right outside. The ski locker made it very convenient and did not cause any problems whatsoever. Thank you Hilton staff.
Stayed 5 nights in Feb 2024

6/10 Okay

Ronnee

Disliked: Cleanliness, staff & service, property conditions & facilities
Scenery was nice but not the hotel or the services
Stayed 4 nights in Apr 2024

6/10 Okay

Chaklader

Stayed 1 night in Jun 2024

10/10 Excellent

Chek Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Yige

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

EUNJU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Most of the restaurants at the hotel were closed. 🤔
Stayed 2 nights in Apr 2024

6/10 Okay

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate property facilities. Could use more dining options. Staff is friendly. Onsen was great but could use body lotion. Need more options to head to city.
Stayed 3 nights in Mar 2024

10/10 Excellent

wai

Liked: Cleanliness, staff & service, property conditions & facilities
Ski In ski out, great location, lots of dining options. Good Onsen. Best spa massage service! Highly recommended to everyone!
Stayed 5 nights in Mar 2024

10/10 Excellent

Janice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski school was right beside the hotel and they had an ample of amount of dining options.
Stayed 6 nights in Mar 2024

10/10 Excellent

Hobert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for snow skiing.
Great place for snow skiing.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
t desk Marina was amazing and at Melt the restaurant Oka the waiter was superb. Nathan the manager was very professional and accommodating.
Stayed 2 nights in Mar 2024

8/10 Good

Faridah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Great location, ski-in / out hotel. Good breakfast, onsen.
Stayed 5 nights in Mar 2024

10/10 Excellent

Eugene

Stayed 3 nights in Feb 2024

8/10 Good

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Khem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for skiing or snowboarding in Niseko. The Niseko gondola is right across the street. Loved the hotel indoor and out door onsei.

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills close to gondola lift. Eating options are minimal but ok. The breakfast is fantastic at the hotel.
Stayed 6 nights in Feb 2024

10/10 Excellent

Philipe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful time at Hilton Niseko Village. If you enjoy skiing, this is the place!
Stayed 4 nights in Feb 2024

2/10 Terrible

Woncheol

Stayed 2 nights in Feb 2024

10/10 Excellent

Ping-Hao

Stayed 4 nights in Feb 2024

8/10 Good

andrew, discovery bay

Stayed 7 nights in Feb 2024

6/10 Okay

Rajan

Liked: Cleanliness, property conditions & facilities, room comfort
It was just *fine*
It was fine. Just fine. If you want an American hotel experience, go here. If you want Japanese hospitality, stay elsewhere. Lot of tickytacky up charges. The ski valet is cool, the onsen is gorgeous, ski in ski out is nice, it does really feel like they built the hotel to corner you into spending at their restaurants and renting from their retailer. There are cheaper resorts that have better amenities and food options for the cost, but the room had a great view and it was a gorgeous hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful location
Able to walk out the door and onto a gondola. It's GREAT! Also, onsite onsen. Awesome. Quiet area but not in the middle of bigger village in Hirafu - if you are into that kind of things. We came to ski so weren't stay out all night. In bed early, on the slopes early - then onsen! Good variety of restaurants onsite as well as the little Niseko village. Good shuttle service. We will be back soon!
Stayed 4 nights in Feb 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Old room.
Stayed 7 nights in Feb 2024