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Holiday Inn Resort Aruba - Beach Resort & Casino by IHG

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Butterfly Farm

Photo gallery for Holiday Inn Resort Aruba - Beach Resort & Casino by IHG

Aerial view
Property amenity
Property grounds
Standard Room, 2 Double Beds, Oceanfront
3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
The current price is NZ$765
includes taxes & fees
6 May - 7 May

Explore the area

Map
J E Irausquin Boulevard 230, Noord
  • Palm Beach
    ‪3 min walk‬
  • Hyatt Regency Casino
    ‪6 min walk‬
  • Stellaris Casino
    ‪12 min walk‬
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room

View from room

Premium Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Eco-friendly toiletries
Private bathroom
  • Resort view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 King Bed, Resort View

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Eco-friendly toiletries
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Resort View

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Resort View

View from room

Standard Room, 2 Double Beds, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Eco-friendly toiletries
Private bathroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View, Ground Floor

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Ocean View, Ground Floor

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Ground Floor

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

View from room

Standard Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Eco-friendly toiletries
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Oceanfront

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

View from room

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Eco-friendly toiletries
Private bathroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

About the area

Palm Beach

A family-friendly stay in Noord awaits you at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG. Within a 5-minute stroll you'll find Palm Beach and Butterfly Farm within a 20-minute walk. Highlights at this beachfront resort include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Corals Restaurant, is open for breakfast. With 2 beach bars and a bar/lounge to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and free kids' club. 6071 square feet (564 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a 24-hour gym. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Noord resort include Alto Vista Chapel and California Lighthouse.
View more Resorts in Palm BeachOpens in a new window

What's nearby

  • Palm Beach - 3 min walk - 0.3 km
  • Hyatt Regency Casino - 6 min walk - 0.6 km
  • Stellaris Casino - 12 min walk - 1.1 km
  • Butterfly Farm - 18 min walk - 1.6 km
  • Eagle Beach - 6 min drive - 3.8 km

Getting around

  • Oranjestad (AUA-Queen Beatrix Intl.) - 18 min drive

Restaurants

  • ‪Moomba Beach - ‬8 min walk
  • ‪Texas de Brazil - ‬3 min walk
  • ‪Smokey Joe's - ‬3 min walk
  • ‪Puro Coffee - ‬1 min walk
  • ‪Hadicurari - ‬8 min walk

About this property

Holiday Inn Resort Aruba - Beach Resort & Casino by IHG

Family fun on the beach, with 3 outdoor pools, near Butterfly Farm
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Holiday Inn Resort Aruba - Beach Resort & Casino by IHG, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 4-star Noord resort is smoke free.

  • 590 guestrooms or units
  • 7 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars on the beach
  • Conference rooms
  • 6071 sq ft of conference space
  • 564 sq. m of conference space
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Holiday Inn Resort Aruba - Beach Resort & Casino by IHG offers 590 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. 43-inch LED televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

Dutch, English, Spanish

Similar properties

3 outdoor pools, free pool cabanas, pool umbrellas

Embassy Suites By Hilton Aruba Beach Resort

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 749 reviews
The price is NZ$551
includes taxes & fees
10 May - 11 May
Embassy Suites By Hilton Aruba Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 26 for adults and USD 13 for children
  • 2 beach bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Corals Restaurant
  • Da Vinci Ristorante
  • Oceanside Bar and Grill
  • Puro Coffee
  • Sea Breeze Restaurant

Things to do

  • 186 slot machines
  • 24-hour gym
  • 3 gaming tables
  • 3 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Casino (800 square foot of space)
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Pilates classes
  • Playground
  • Shopping centre
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,071 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26 for adults and from USD 13 for children
  • Rollaway bed fee: USD 16 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Aruba Beach Resort & Casino
Holiday Inn Aruba Beach Casino
Holiday Inn Aruba Beach Palm Beach
Holiday Inn Resort Aruba Beach Resort & Casino Noord
Holiday Inn Aruba Beach Noord

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG?

Holiday Inn Resort Aruba - Beach Resort & Casino by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG on 6 May 2025 start from NZ$765.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG?

Yep, Holiday Inn Resort Aruba - Beach Resort & Casino by IHG has a free self car park.

Are there any beaches close to Holiday Inn Resort Aruba - Beach Resort & Casino by IHG?

Yep, Holiday Inn Resort Aruba - Beach Resort & Casino by IHG is a short 3-minute walk from Palm Beach. Fun beach activities include windsurfing.

Is there a spa on site at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG?

Yep, there is an onsite spa at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Holiday Inn Resort Aruba - Beach Resort & Casino by IHG have a pool?

Yep, and guests recommend it! Holiday Inn Resort Aruba - Beach Resort & Casino by IHG has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG?

Holiday Inn Resort Aruba - Beach Resort & Casino by IHG features 2 beach bars, 3 outdoor pools and a full-service spa.

What makes Holiday Inn Resort Aruba - Beach Resort & Casino by IHG a romantic place to stay?

Beachfront dining and couples dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG.

Is Holiday Inn Resort Aruba - Beach Resort & Casino by IHG family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Resort Aruba - Beach Resort & Casino by IHG is a hit with families.

Does Holiday Inn Resort Aruba - Beach Resort & Casino by IHG serve breakfast?

You bet, our guests love the buffet brekkie here! Offered daily between 7 AM and 11 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG?

No, Holiday Inn Resort Aruba - Beach Resort & Casino by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Resort Aruba - Beach Resort & Casino by IHG?

No, only service animals are allowed.

Holiday Inn Resort Aruba - Beach Resort & Casino by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 773 out of 1484 reviews
Rating 8 - Good. 383 out of 1484 reviews
Rating 6 - Okay. 186 out of 1484 reviews
Rating 4 - Poor. 87 out of 1484 reviews
Rating 2 - Terrible. 55 out of 1484 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the holiday inn Aruba are beyond expectations
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas, Westbrook

Travelled with family
Liked: Staff & service, property conditions & facilities
Great place for the money
Stayed 6 nights in Jan 2025

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful beach area! Rooms could use some updating and bathrooms small but we didn’t spend much time in the rooms. Walkable distance to shopping and restaurants/bars. Pool nice and lobby and exterior nice! Would have been nice to have some music in pool area.
Stayed 5 nights in Jan 2025

8/10 Good

Yelena

Stayed 7 nights in Jan 2025

2/10 Terrible

FREDY

Travelled with family
Liked: Staff & service
Terrible management
Stayed 5 nights in Jan 2025

4/10 Poor

Patricia

Stayed 7 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the cleanliness of the resort, great access to the beach and lots of shopping and restaurants within walking distance. Always felt safe. The only downside was I felt that the food could have been better quality. We ate the breakfast buffet every morning because it was included in our package. I was disappointed that the fruit wasn’t as fresh as I expected it to be.
Stayed 4 nights in Jan 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Older property that has had some upgrades. Pool is nice but you have to pay for an umbrella at the beach. Food is average at best. Eat at the restaurants in the area for better food with cheaper prices. My daughter loved the kids club.
Stayed 10 nights in Dec 2024

10/10 Excellent

Saby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 10 nights in Dec 2024

6/10 Okay

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying there. We stayed in the Ocean tower which is not the place to stay if you have anyone who wants to go to bed before 2am as you are right next to a club and it sounds like you are in it until it closes. Otherwise nice.
Stayed 7 nights in Jan 2025

10/10 Excellent

ioan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 14 nights in Dec 2024

8/10 Good

David R.

Liked: Cleanliness, staff & service
Stayed 9 nights in Dec 2024

8/10 Good

Maura Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Clean and comfortable. Rooms, beach chairs and pool chairs could use some updating but other than that it was a great stay! Even gave us free champagne for celebrating our honeymoon
Stayed 5 nights in Jan 2025

6/10 Okay

Keri

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The beach was beautiful and the pools as well. The cleaning staff was very kind. The beds were soft and comfortable. Half the staff were wonderful, the other half not. A bartender at the main bar by the pool saw us and waited on others that got there after us. Another tender came around to ask if we had been waited on and we said we were ready to order. He went and spoke to the bar tender ignoring us THEN WALKED OFF! And then that first bar tender took another order elsewhere. We got up and left. I don't know if it was because my 12 and 14 year olds were with us, but it was extremely rude. The music next door was awful...til 2 am EVERY night. Do not recommend the Sea Tower. The rooms were showing wear. TV had a repeating line scroll, the faucet leaked onto the counter when on, sliding door opened hard, clothes dryers and vending machine didn't work. Not enough places to sit around pools and at times seemed under staffed, but we were there at peak times so that may have something to do with it. We were also charged to our room 2 beers, nachos and wings that we did not order. We didn't charge anything to our rooms as we kept track on our credit cards. Instead of taking off the $54 charge, they comped us $50 inconvenience for having to travel home with wet clothes due to broken dryers. Still had to pay $4. and change. I do not think I would stay there again even though the beach is beautiful.
Stayed 8 nights in Dec 2024

10/10 Excellent

Alberto

Stayed 10 nights in Dec 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the room. We stayed in the Sunset Suite and the room was amazing! All the staff were very friendly and accommodating. The only negative thing was that we checked in a little bit after 3:00 pm and they did not allow us to go to the room until 4:00 pm, regular check-in time, so, we had to wait at the lobby for almost an hour.
Stayed 10 nights in Dec 2024

10/10 Excellent

Boris

Stayed 7 nights in Dec 2024

6/10 Okay

Sorayya, Norwalk

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Loved the amenities and area but hated the room. The staff was great.
Stayed 9 nights in Dec 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at the Holiday Inn but were disappointed in the room itself. Definitely room for improvement. Our room was 'tired' and was very much in need of refurbishment. The beds are advertised as doubles but were only full size. The door on the refrigerator cover cupboard would not stay closed. The toilet did not fully flush a lot of the time. Some days there was no hot water for a shower. Many of the sun beds had broken straps. The guy in the towel hut very unhelpful and yelled at me a couple of times for getting sand on his desk! Overall we had a great vacation. The weather and view of the ocean from our balcony was superb.
Stayed 9 nights in Dec 2024

10/10 Excellent

AnneMarie

Stayed 5 nights in Dec 2024

4/10 Poor

Lisa

old dated room far away mo one helped with bags expensive for what you got
Stayed 1 night in Jan 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for families. Lots of dining options in the area. Close to everything.
Stayed 7 nights in Dec 2024

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will say that we were put in the sea tower for the first couple of nights and it got so loud from the club next door that the window on the door was shaking, we have 2 younger children and they didnt sleep well and neither did my wife and I. When i asked to change the room they said if it was that bad i should have come sooner. I wasn't pleased with that. So if you have small kids or like to sleep dont let them put you in building 7. I dont usually complain but i will try to help out the next person. There was no comp for the inconvenience or move and no help with our bags.
Stayed 9 nights in Dec 2024