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Best Western Plus Holiday Sands Inn & Suites

2.5 star property
Hotel on the beach, with seasonal outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Holiday Sands Inn & Suites

Lobby
Lobby
Room amenity
Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry
The price is NZ$165
includes taxes & fees
29 Dec - 30 Dec

Explore the area

Map
1330 E Ocean View Ave, Norfolk, VA, 23503
  • Norfolk Beaches
    1 min walk
  • Beach Pub
    7 min walk
  • Ballentine-Broad Creek Station
    13 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Deep-soaking bath
Hydromassage showerhead
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Deep-soaking bath
Hydromassage showerhead
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Deep-soaking bath
Hydromassage showerhead
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Deep-soaking bath
Hydromassage showerhead
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Deep-soaking bath
Hydromassage showerhead
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Deep-soaking bath
Hydromassage showerhead
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Deep-soaking bath
Hydromassage showerhead
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Deep-soaking bath
Hydromassage showerhead
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Deep-soaking bath
Hydromassage showerhead
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Deep-soaking bath
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Deep-soaking bath
Hydromassage showerhead
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Deep-soaking bath
Hydromassage showerhead
Hairdryer
  • Sleeps 6
  • 2 King Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Norfolk

Pool
Breakfast included
Pet-friendly
Parking included
3.8 out of 5, Good, (1004)
The price is NZ$175
for 1 night
includes taxes & fees
5 Jan - 6 Jan
La Quinta Inn & Suites by Wyndham Norfolk

About the area

Norfolk

Best Western Plus Holiday Sands Inn & Suites places you steps from Norfolk Beaches and within a 15-minute stroll of Community Beach. Highlights at this beachfront hotel include free daily breakfast, free self-parking and a 24-hour business centre. .Spend the day at the beach and enjoy the on-site gym and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free full breakfast is offered between 6 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this Cottage Line hotel include Naval Station Norfolk and Old Dominion University.

What's nearby

  • Norfolk Beaches - 1 min walk
  • Ocean View Beach - 2 min drive
  • Norfolk Botanical Garden - 8 min drive
  • Naval Station Norfolk - 8 min drive
  • Norfolk Premium Outlets - 12 min drive

Getting around

  • Norfolk Station - 20 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Dairy Queen - ‬2 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Best Western Plus Holiday Sands Inn & Suites

Hotel on the beach, with seasonal outdoor pool
Best Western Plus Holiday Sands Inn & Suites offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Holiday Sands Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Norfolk hotel is smoke free.

  • 85 guestrooms or units
  • 5 levels
  • 2 buildings
  • Full breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Best Western Plus Holiday Sands Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 27 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD 100 per stay) plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 24 May and close on 06 September.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

Frequently asked questions

Is parking available at Best Western Plus Holiday Sands Inn & Suites?

Yep, Best Western Plus Holiday Sands Inn & Suites has a free self car park. Onsite parking is limited.

How much does it cost to stay at Best Western Plus Holiday Sands Inn & Suites?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Holiday Sands Inn & Suites on 29 Dec 2024 start from NZ$164.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Holiday Sands Inn & Suites?

Yep, Best Western Plus Holiday Sands Inn & Suites is on Norfolk Beaches, which hotel guests give top marks. Fun beach activities include fishing.

Does Best Western Plus Holiday Sands Inn & Suites have a pool?

Best Western Plus Holiday Sands Inn & Suites has a seasonal outdoor pool. The pool is open from May 24 to September 06.

Are there hot tubs in the rooms at Best Western Plus Holiday Sands Inn & Suites?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Plus Holiday Sands Inn & Suites serve breakfast?

Yeah, our travelers can't get enough of the free full breakfast here! Served daily from 6 AM to 10 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Plus Holiday Sands Inn & Suites?

No, Best Western Plus Holiday Sands Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Holiday Sands Inn & Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Holiday Sands Inn & Suites?

Dogs are welcome at Best Western Plus Holiday Sands Inn & Suites, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 36 kg per pet.

Best Western Plus Holiday Sands Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1002 reviews" "
Rating 8 - Good. 311 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 69 out of 1002 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Rosemarie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not even with the bargain prices.
I requested a handicapped room. They had booked a regular room with a tub and no safety handrails. After a conversation they finally gave me the handicapped room. I guess they only had 2 rooms. My room smelled of dog. After complaining they supposedly tried to get rid of the dog odor. It lasted 1 night. If I didn’t need the handicapped room I would have asked for another. I bought a can of Lysol spray and sprayed every time I was in the room. Should at least keep one room that is not pet friendly. Also, we were there for a week and they changed towels twice and made the bed only once. Very poor housekeeping service. The hotel is very old and the appearance shows it. It even smells old. I will not be staying here again and won’t recommend it to my friends.
Stayed 7 nights in Sep 2024

6/10 Okay

José

Travelled with family
Disliked: Cleanliness, amenities
Hotel looks but unfortunately my room was full of roaches. And tha swimming pool was unclean. A got an upgraded with out cost when I reported. But definitely won't stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

alexander

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, easy access to the beach’s and the breakfast is better than most hotels
Stayed 1 night in Sep 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I great find on the beach in Norfolk👍😃
The Best Western Plus Holiday Sands was amazing. We were extremely lucky in that we were given a 2 bedroom unit right on the ocean. I was traveling with my teenage grandson (who wanted to visit the Wisconsin); our 2 rescue dogs & my 75 yo husband (whose health isn’t great). The room we stayed in had 2 new queen beds plus a small kitchen ( appliances only -luckily we were traveling in our RV so I had the plates & silverware). The room had been totally renovated-beautifully done. They gave you body wash, shampoo & rinse in the shower-not just the little samples! There was even an enclosed dog walk on the ocean that had sprinklers -watering every morning the grass there!! I was unable to get to the free breakfast as I had my hands full taking care of my ‘clan’, but I am sure it was wonderful. They didn’t change the towels everyday- which didn’t need to be done as we stayed there only 2 days. The weather while we were there was extremely windy from the latest storm up from the Gulf, otherwise I would have walked more on the beach. There were recycled doggie bags and a place to put them in the dog walk-which was great. Unfortunately the pool was closed, but it looked great, plus there were plenty of lounge chairs available had the wind not been so intense. The TV had many channels available plus there was good internet. The check in was easy as was the ck out. There was a laundry room with 2 washers & 2 dryers- pay with cc. Plenty of stores & restaurants close by.
Stayed 2 nights in Sep 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the time that the swimming pool was available
Stayed 3 nights in Aug 2024

10/10 Excellent

HALLEY

Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
If you are looking for an affordable hotel for your family while enjoying the beach & area attactions, this is a good pick. If you're a young adult looking for VA Beach nightlife or someone who expects a lot of amenities, this isn't your place. Hotel has good beach access, right on the water, and about a 20 to 25 minute drive to area attractions (Marine Science Museum, Nauticus, VA Beach Boardwalk, etc). Breakfast was reasonable hotel fare with several options: non-fat yogurt, toast, waffles, eggs, bacon, cereal, etc. At/after 9am, so you might have to take your food to go because there isn't a ton of seating, but that wasn't really an issue, just had kiddos eat in the room on the mornings we were late. The air condtioner for our room needed some work, but as we were really only it the room in the evenings before bed, it wasn't too much of an issue. We have young-elementary aged kids - a lot of folks there were also in that category- and the location and hotel itself felt safe enough, clean enough, and was right on the beach.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Although the property itself is somewhat pleasing to the eye, the rooms are all fairly older and need a thorough revamp. The room felt ‘wet’ for the first couple of days of our stay. It seemed to be more humid in our room than outside. Ants were seen in several occasions in the room. A guest above is played loud music until the wee hours of the morning and fireworks were set off about 1am in the parking lot. Not the fault of the hotel. Just the type of clientele perhaps.
Stayed 4 nights in Aug 2024

10/10 Excellent

Arlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved then location. Would stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Marlene

Travelled with family and small children
Disliked: Property conditions & facilities
We have been coming to the property for 25 years because is close to the bay and we get to go fishing at night since our boys were babies and our memories are there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good and family enjoyed the stayed!
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 7 nights in Aug 2024

10/10 Excellent

Dedria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a couple of quiet days at the beach.
Stayed 2 nights in Aug 2024

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and had a great breakfast but the outdoor pool was closed, assuming it was from the storm but nothing was posted online, I would have moved venues since I have 2 kids. I have joint issues and need to exercise before the day gets started and the fitness center was closed 2 days of my 3 day stay, again, if it was on their website before my visit I would have booked another place.
Stayed 3 nights in Aug 2024

2/10 Terrible

Betty

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no hand soap for washing hands and no clean towels for shower the next day and air conditioner was not working properly and bugs in the room
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The breakfast was delicious. The coffee machine in the lobby was wonderful. They have a citrus shampoo, conditioner, and body wash. The towels had some stains, but nothing unsanitary. Honestly looked like someone tried to clean the sand off their shoes and it scuffed the towels. Overall a great time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was difficult, person was very nice, however accent made it very hard to understand and when i asked for them to repeat information they got mad and spoke even faster. Room still had last guests trash in it, hair in shower, flies in kitchen area. Only coffee available was decaf and when i asked for some regular at the desk i was told they didnt have any. But the guy was already mad from before so who knows. Kitchen area was extremely used looking.
Not our trash
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2024

2/10 Terrible

Calvin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks.
This place was terrible got there around 230 pm room wasn't ready checkin was 4 we understood that. But didn't get the call that our room was ready till 6 pm Got in room it wasnt very clean had what looked like blood stains on walls and shower curtain. Tv in front didn't work well kept loosing signal. No blanket on bed had to go to front desk for one. They said it summer time that why there wasnt one. Asked for clean towels never got any. There for 3 days room was never serviced. Phone in room didnt even work. The soap in the shower was empty told them never got tended to. Also all hours of the night you could hear doors slaming. Asked to upgrade rooms was told couldn't because we booked through 3rd party.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024