2/10 Terrible
Brion
Travelled with family and small children
23 Aug 2024
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived at the property, people were in their cars smoking weed and playing loud music. I looked past it and headed inside to the front desk. The lobby feels more like an old bus station that was never remodeled. The smell of mildew and cheap cleaning supplies mask the unmistakable order of weed.
The check-in process was smooth. The young lady at the desk was courteous and attentive. I get on the elevator... It was torn up! vandalism scratches and marks were all over. The hallway looked run down with filthy carpets and dim lighting.
The room was a great size, but that's where the appeal ended. The furniture had stains, hair, and crumbs all over. The walls were covered in random splatters and the carpet was FILTHY! I was traveling with a 2-year-old who would find a needle in a haystack if given the opportunity. There's no way he's staying in a room filled with the remnants of snacks past! I inspected the bed... more hair and crumbs. I checked the hand washing station...the towels looked used and the sink was covered in a random pink substance. At this point, I knew I would not be staying. The icing on the cake was that on my trip back to the lobby, another guest was holding a folded napkin with a bedbug she found in her room.
Needless to say, I will NEVER stay here again. I was granted a full refund with no issues and found another hotel.
Brion
Stayed 3 nights in Aug 2024