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Ceylon Tea Trails - Relais and Chateaux

5.0 star property
All-inclusive hotel with 5 outdoor pools and spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ceylon Tea Trails - Relais and Chateaux

Land view from property
Owner's Cottage
Interior
View from property
Owner's Cottage | Lake view

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
Dunkeld Estate, Norwood, Central Province, 00100
  • Adams Peak
  • Castlereagh Reservoir
    4 min drive
  • Haputale Railway Station
    90 min drive
  • Ella Railway Station
    110 min drive

Room options

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Balcony
Separate sitting area
Free rollaway/extra beds
Free cots/infant beds
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
  • 62 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Free rollaway/extra beds
Free cots/infant beds
Premium bedding
Blackout curtains
Shower/bath combination
Deep-soaking bath
Private bathroom
Bidet
  • 30.9 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Suite

Garden Suite

Garden Suite

Highlights

Patio
Free rollaway/extra beds
Free cots/infant beds
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 45 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Owner's Cottage

Owner's Cottage

Owner's Cottage

Highlights

Furnished patio
Separate sitting area
Free rollaway/extra beds
Free cots/infant beds
Premium bedding
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • Hill view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Governor's Mansion

Breakfast included
All-inclusive
Spa
Parking included
4.2 out of 5, Very good, (14)
The price is NZ$639
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Governor's Mansion

About the area

Norwood

A luxury stay in Norwood awaits you at Ceylon Tea Trails - Relais and Chateaux. You'll find Adams Peak and Horton Plains National Park in the region. Highlights at this all-inclusive hotel include 5 outdoor swimming pools and in-room free WiFi. .Enjoy the outdoor tennis court along with access to kayaking and bike hire. Added amenities include spa services and laundry facilities. There's also the convenience of free self parking. .Sights in the region of this 5-property class Norwood hotel include Ramboda Falls and Royal Botanical Garden.

What's nearby

  • Castlereagh Reservoir - 4 min drive
  • Laxapana Falls - 28 min drive
  • Lover's Leap Waterfall - 58 min drive
  • Sabaragamuwa University of Sri Lanka - 63 min drive
  • Horton Plains National Park - 79 min drive

Restaurants

  • ‪Hill cool restaurant - ‬18 min drive
  • ‪The Restaurant - ‬13 min drive
  • ‪Railway Lodge - ‬13 min drive
  • ‪Priyagani Restaurant - ‬13 min drive
  • ‪Daddy's cafe - ‬23 min drive

About this property

Ceylon Tea Trails - Relais and Chateaux

All-inclusive hotel with 5 outdoor pools and spa services
Ceylon Tea Trails - Relais and Chateaux is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ceylon Tea Trails - Relais and Chateaux offers its guests 5 outdoor swimming pools and an outdoor tennis court. Spa services, a library, and a terrace are also featured at the luxury Ceylon Tea Trails - Relais and Chateaux. Self parking is free.

Smoking is allowed in designated areas at this 5-star Norwood hotel.

  • 5 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas
Ceylon Tea Trails - Relais and Chateaux offers 5 accommodations with iPod docking stations and a safe. Beds feature premium bedding. This Norwood hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Couples/private dining
  • Private picnics

Things to do

  • 5 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Boat and paddles
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mountain biking
  • Outdoor tennis court

Family friendly

  • 5 outdoor pools
  • Free cot
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • Free bottled water

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Ceylon Tea Trails - Relais and Chateaux

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ceylon Tea Trails Hotel Hatton
Ceylon Tea Trails Hotel
Ceylon Tea Trails Hatton
Ceylon Tea Trails
Ceylon Tea Trails Sri Lanka/Hatton
Ceylon Tea Trails Resort Ambagamuwa
Ceylon Tea Trails All Inclusive Resort Ambagamuwa
Ceylon Tea Trails All Inclusive Ambagamuwa
Ceylon Tea Trails All Inclusive
Resort Ceylon Tea Trails - All Inclusive Ambagamuwa
Ambagamuwa Ceylon Tea Trails - All Inclusive Resort
Ceylon Tea Trails - All Inclusive Ambagamuwa
Ceylon Tea Trails All Inclusive Resort
Resort Ceylon Tea Trails - All Inclusive
Ceylon Tea Trails
Ceylon Tea Trails Inclusive

Frequently asked questions

What is the cancellation policy at Ceylon Tea Trails - Relais and Chateaux?

Ceylon Tea Trails - Relais and Chateaux offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ceylon Tea Trails - Relais and Chateaux?

Yep, Ceylon Tea Trails - Relais and Chateaux has a free self car park.

Is there a spa on site at Ceylon Tea Trails - Relais and Chateaux?

There's no onsite spa, but this property does offer spa services.

Does Ceylon Tea Trails - Relais and Chateaux have a pool?

Ceylon Tea Trails - Relais and Chateaux has 5 outdoor swimming pools.

What makes Ceylon Tea Trails - Relais and Chateaux a romantic place to stay?

Couples dining, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Ceylon Tea Trails - Relais and Chateaux.

Is Ceylon Tea Trails - Relais and Chateaux family-friendly?

You bet! With amenities such as 5 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Ceylon Tea Trails - Relais and Chateaux is a hit with families.

Are there hot tubs in the rooms at Ceylon Tea Trails - Relais and Chateaux?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Ceylon Tea Trails - Relais and Chateaux?

No, Ceylon Tea Trails - Relais and Chateaux does not offer an airport shuttle service.

What time are check-in & check-out at Ceylon Tea Trails - Relais and Chateaux?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ceylon Tea Trails - Relais and Chateaux?

No, pets and service animals are not allowed.

Ceylon Tea Trails - Relais and Chateaux Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 18 out of 20 reviews" "
Rating 8 - Good. 2 out of 20 reviews" "
Rating 6 - Okay. 0 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abrar

Stayed 2 nights in Aug 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Clare

Stayed 2 nights in Jul 2024

10/10 Excellent

Branislav, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property, food and service. It is worth traveling long distance just to be at the property.
Stayed 3 nights in Jun 2024

10/10 Excellent

amit

Stayed 3 nights in Apr 2024

10/10 Excellent

Robby, Guthrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Norwood Bungalow. Our room was spacious and comfortable. The bathroom was quite large and full of amenities. The meals were delicious. There were a variety of choices. The staff here were lovely and helpful. They made our stay welcoming. The tea trails around the bungalow offered amazing view of the tea estate. They were easy walks and worthwhile. If you are looking for a relaxing place to stay in Sri Lanka, we recommend staying here.
Stayed 3 nights in Mar 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Morvarid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place slightly but overall amazing , stunning views and Super star staff , special thanks to Janaka ,he made it so homely and special for us . Would love to come back
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2023

10/10 Excellent

Sonoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect from the grounds, the room, the staff. We absolutely loved the attention we received and would highly recommend it.
Stayed 2 nights in Feb 2020

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very unique and special stay...
A fantastic place to stay - I could not have asked for more... love it!
Stayed 3 nights in Nov 2019

10/10 Excellent

Boon chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth
Ein wunderbares Stück Himmel auf Erden - inmitten herrlicher Teeplantagen und alter Bäume, den See vor Augen und verwöhnt, Wünsche werden erfüllt noch bevor man sie ausgesprochen hat. Für jeden der eine besondere und unvergesslich schöne Zeit erleben möchte, der Platz um zu verweilen.
Stayed 4 nights in Jan 2022

10/10 Excellent

shenxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an enjoyable and memorable experience
The bungalow which we stayed for our holiday is only six rooms. The butler and the staff provide excellent services which many luxury hotels can not do. Staying in this property, your butler has already arranged everything and you do not think about anything about your stay. What you need to do is to tell your butler what you want and he will serve you or give advice to you. Highly recommend to anyone who will visit the same place. The experience is worth your payment.
Stayed 2 nights in Oct 2017

8/10 Good

Dorothy Wong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very exclusive. nice settings in the mountain
There are 5 bungalows operated by Tea Trails. I stayed in Castlereagh and Summerville. Both bungalows are very nice with very attentive staff. Food is superb. The road to Castlereagh is very bad and bumpy which made the whole experience not a pleasant one. However, the team at Castlereagh are warmer and ready to go extra miles to meet the customers' request. We ended up leaving by helicopter to avoid 6 hours of bumpy drive....