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Wyndham Alltra Vallarta, All-Inclusive Resort

4.0 star property
Stylish resort on the shore with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Alltra Vallarta, All-Inclusive Resort

Sauna, hot tub, steam room, body treatments, hydrotherapy, body scrubs
3 outdoor pools, pool umbrellas, pool loungers
Presidential Suite, 1 King Bed
On the beach, beach towels, beach yoga, beach volleyball
Aerial view

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Paseo De Los Cocoteros Lotes 32 y 33, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    4 min walk
  • Nuevo Vallarta Rivera Farmer's Market
    3 min drive
  • Paradise Plaza Shopping Center
    3 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    17 min drive

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Separate bedroom
Ceiling fan
Jetted bath
Hairdryer
  • 109 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Tropical View)

Junior Suite, 1 King Bed, Accessible (Tropical View)

Junior Suite, 1 King Bed, Accessible (Tropical View)

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Jetted bath
Hairdryer
Designer toiletries
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View

Desk, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Jetted bath
Hairdryer
Designer toiletries
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Partial Ocean View

Junior Suite, 1 King Bed, Partial Ocean View

Junior Suite, 1 King Bed, Partial Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Jetted bath
Hairdryer
Designer toiletries
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Tropical View)

Junior Suite, 2 Double Beds (Tropical View)

Junior Suite, 2 Double Beds (Tropical View)

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Jetted bath
Hairdryer
Designer toiletries
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Junior Suite, 1 King Bed (Tropical View)

Junior Suite, 1 King Bed (Tropical View)

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Jetted bath
Hairdryer
Designer toiletries
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View (Club)

Junior Suite, 2 Double Beds, Ocean View (Club)

Junior Suite, 2 Double Beds, Ocean View (Club)

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Jetted bath
Hairdryer
Designer toiletries
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View (Club)

49-inch LCD TV with satellite channels, TV, DVD player

Junior Suite, 1 King Bed, Ocean View (Club)

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Jetted bath
Hairdryer
Designer toiletries
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Jetted bath
Hairdryer
Designer toiletries
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View

Junior Suite, 2 Double Beds, Partial Ocean View | Living area

Junior Suite, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Jetted bath
Hairdryer
Designer toiletries
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With View

Desk, free WiFi, bed sheets

Suite Junior With View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Partial Sea View

Desk, free WiFi, bed sheets

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior With Sea View

Desk, free WiFi, bed sheets

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior With Sea View

Desk, free WiFi, bed sheets

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Partial Sea View

Desk, free WiFi, bed sheets

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Sea View

Desk, free WiFi, bed sheets

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Junior With Sea View

Desk, free WiFi, bed sheets

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With View

Desk, free WiFi, bed sheets

Suite Junior With View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Nuevo Vallarta

An all-inclusive stay in Nuevo Vallarta awaits you at Wyndham Alltra Vallarta, All-Inclusive Resort. Within just a 10-minute stroll, you'll find popular attractions like Nuevo Vallarta Beach and Bay of Banderas. Highlights at this beachfront resort include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Aura Spa can include massages, body scrubs and facials along with hydrotherapy and mani/pedis. The theme restaurant, La Costa, serves Mexican cuisine. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the on-site gym, outdoor tennis court and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. .Attractions within a 10-minute drive of this 4-property class Nuevo Vallarta resort include Vallarta Adventures and Nayar Vidanta Golf.
View more Resorts in Nuevo VallartaOpens in a new window

What's nearby

  • Nuevo Vallarta Beach - 4 min walk - 0.4 km
  • Vallarta Adventures - 4 min drive - 3.5 km
  • El Tigre Golf Club - 4 min drive - 3.7 km
  • Nayar Vidanta Golf - 5 min drive - 4.0 km
  • Mayan Palace Nuevo Vallarta Golf Course - 5 min drive - 4.0 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive

Restaurants

  • ‪Mozza Mare - ‬12 min walk
  • ‪Grand Velas Riviera Nayarit - ‬10 min walk
  • ‪Al Fresco Grill - ‬7 min walk
  • ‪Casa Bella - ‬7 min walk
  • ‪La Dolce Vita Nuevo Vallarta - ‬17 min walk

About this property

Wyndham Alltra Vallarta, All-Inclusive Resort

Stylish resort on the shore with 3 outdoor swimming pools
Wyndham Alltra Vallarta, All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Wyndham Alltra Vallarta, All-Inclusive Resort offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

A fitness centre, a sauna, and spa services are also featured at the family-friendly Wyndham Alltra Vallarta, All-Inclusive Resort.

Smoking is allowed in designated areas at this Art Deco Nuevo Vallarta resort.

  • 229 guestrooms or units
  • 10 levels
  • 2 buildings
  • 7 dining venues
  • 5 bars or lounges
  • Built in 2008
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Wyndham Alltra Vallarta, All-Inclusive Resort offers 229 accommodations with DVD players and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. 49-inch LCD televisions come with premium satellite channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Aura Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasas
  • El Dente
  • La Costa
  • Oshean
  • Taverna Meze

Family friendly

  • 3 outdoor pools
  • DVD player
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 5 2024 to January 17 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Alltra Vallarta, All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dreams Villamagna Nuevo Vallarta
Wyndham Alltra Vallarta All Inclusive Resort
Dreams Villamagna Nuevo Vallarta All Inclusive
Wyndham Alltra Riviera Nayarit All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Wyndham Alltra Vallarta, All-Inclusive Resort?

Wyndham Alltra Vallarta, All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Alltra Vallarta, All-Inclusive Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Wyndham Alltra Vallarta, All-Inclusive Resort on 24 Nov 2024 start from NZ$280.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Wyndham Alltra Vallarta, All-Inclusive Resort?

Yep, Wyndham Alltra Vallarta, All-Inclusive Resort is a short 4-minute walk from Nuevo Vallarta Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Wyndham Alltra Vallarta, All-Inclusive Resort?

Yep, Aura Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Wyndham Alltra Vallarta, All-Inclusive Resort have a pool?

Yep, and guests love it! Wyndham Alltra Vallarta, All-Inclusive Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Wyndham Alltra Vallarta, All-Inclusive Resort?

Wyndham Alltra Vallarta, All-Inclusive Resort features 3 outdoor pools, a full-service spa and 7 restaurants.

What makes Wyndham Alltra Vallarta, All-Inclusive Resort a romantic place to stay?

1 hot tub, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Wyndham Alltra Vallarta, All-Inclusive Resort.

Is Wyndham Alltra Vallarta, All-Inclusive Resort family-friendly?

You bet! With amenities such as a playground, 3 outdoor pools and laundry facilities, it's no surprise that Wyndham Alltra Vallarta, All-Inclusive Resort is a hit with families.

Are there hot tubs in the rooms at Wyndham Alltra Vallarta, All-Inclusive Resort?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Wyndham Alltra Vallarta, All-Inclusive Resort?

No, Wyndham Alltra Vallarta, All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Alltra Vallarta, All-Inclusive Resort?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone? One of the bars/lounges will be unavailable from November 5 2024 to January 17 2025 (dates subject to change).

What time are check-in & check-out at Wyndham Alltra Vallarta, All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Wyndham Alltra Vallarta, All-Inclusive Resort?

No, pets and service animals are not allowed.

Wyndham Alltra Vallarta, All-Inclusive Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 288 out of 744 reviews" "
Rating 8 - Good. 177 out of 744 reviews" "
Rating 6 - Okay. 125 out of 744 reviews" "
Rating 4 - Poor. 86 out of 744 reviews" "
Rating 2 - Terrible. 68 out of 744 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

SHIRLEY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

Maria

Disliked: Staff & service, property conditions & facilities
I got food poisoning they were going to charge me $100 dollar just to recommend me to a doctor, I had to seek help outside the hotel. Also it was all inclusive, but the room only had 2 beers if I needed more I would have to pay $130 pesos each time I order room service! Never will I go back to that place
Stayed 3 nights in Aug 2024

6/10 Okay

Zina Abdulahad

Travelled with group
Disliked: Staff & service, amenities
They need to hire staff and like a lot! We waited to gain entry to our room for almost an hour, and our room was not cleaned every day we had to keep asking for fresh towels and such. Depending on what building you stay in, you could be staying in the updated super nice area closest to the beach area or you could be in the old building which is super far and inconvenient. The buffet is not something that you want to eat everyday.
Stayed 4 nights in Aug 2024

4/10 Poor

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
I felt like I was in a mini Jurassic Park. The iguanas were beautiful to see until they started jumping up in the laps of guest while eating..
Stayed 4 nights in Aug 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely amazing. My wife and I enjoyed the view of the ocean and seeing all the iguanas on the property
Stayed 4 nights in Aug 2024

4/10 Poor

Juan Carlos Islas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort, even though advertised as an all inclusive, is NOT a true all inclusive resort. We stayed here as a big family group of 20 people celebrating a family occasion July 2024, and are very disappointed with the quality of service as well as quality of dining options and menu. Here are the issues we encountered at this resort: -to eat at the buffet you need to line up, provide your last name and room number and then wait to be seated.Sitting area in the buffet is limited and menu was the same daily. We chose to eat off resort 2 times as it just was not worth our time -no snack bar is available by the pool area. To get snacks like burgers, nachos and fries, you have to go to the restaurant and repeat the same process it takes to enter the buffet. You then are seated and order off a menu. This is extremely inconvenient as you need to be dry to enter and you waste time waiting in getting changed as well as waiting for a waiter.Eating things like ice cream is not possible by the pool because it's an ordeal to go fetch one from the restaurant -waiters by the poolside were limited and we often had go and grab drinks ourselves.you are also limited to 4 drinks per order and shots are not allowed -very limited nighttime entertainment -two nights the barman told us they ran out of glasses so they could not serve drinks -the manager Alejandro Arteaga was very unapproachable and refused to speak with us when we sought assistance. Very disappointing. we WILL NOT BE RETURNING.
Stayed 7 nights in Jul 2024

10/10 Excellent

Sukhjinder Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grear
Stayed 4 nights in May 2024

10/10 Excellent

Mandip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Everyone speaks english or tries to. All staff are pleasant to deal with. Pools are always clean and plenty of space to relax.
Stayed 4 nights in Aug 2024

4/10 Poor

Damaris

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Place looks nothing like the pictures. It’s a very old hotel and not updated. Half of the hotel is for residents who live there and you can only use half of the hotel. Food was terrible and you must reserve for all restaurants the day you arrive or they won’t let you reserve on any other day of your stay. When I checked in they gave me the keys and when I got to my room the bed was not done nor did the pillows have covers. Hairs were everywhere in the shower floor, room floor , and bathroom. I went with a group of four and the rooms they got were also dirty. We let the lobby attendant know and he sent someone to clean it but gave us attitude and asked what did we want them to do about our complain. It had not been more then 20 min since we got the room and already so many red flags. The elevators were very old and would break every day and had no ac. They only have 2 elevators in the hotel for everyone so we used the stairs for the most part and I was on the 7th floor so everyday was a workout. We ate once at the hotel because only one day was open for reservations. So we had to eat out every day which defeats the purpose of all inclusive. Bartender was extremely rude and would ignore guest who ordered drinks he didn’t want to do which was basically any cocktail. He would only give beers or rum punch unless you tipped him prior to getting your drink. I don’t recommend this place at all.
Stayed 5 nights in Jul 2024

6/10 Okay

Jennie T

Travelled with family
In general the is reasonable, I just don't like the dinner reservations, take long time to make reservation, also it's very hard to find or talk to the general manager.
Stayed 5 nights in Jul 2024

4/10 Poor

Duc

Stayed 5 nights in Jul 2024

6/10 Okay

MAYRA

Travelled with family
Liked: Staff & service, amenities
La reservacion para sus restaurantes es limitada aun cuando el restaurante luzca vacio. Ademas la comida del buffet es simple, le hace falta mas antojitos mexicanos
Stayed 6 nights in Jul 2024

10/10 Excellent

Joe, Tustin

Stayed 1 night in Jul 2024

8/10 Good

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one elevator working in lobby area
Stayed 3 nights in Jul 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our XXV anniversary at this hotel. The staff treated us in the most special way! Plus, facilities, environment and food were high-quality.
Stayed 3 nights in Jul 2024

6/10 Okay

Gloria

Liked: Cleanliness, property conditions & facilities, room comfort
We arrived at 11:20am and were not allowed for free drinks or access to the facility until 1pm. Then after that we need to wait until 3pm in order to get our room. The correct thing to do and will recommend is for them to offer early check in with a fee. This could’ve made my experience better. Also they offer all their inclusive and not let you know that their is different colors to access different types of tequilas
Stayed 1 night in Jul 2024

2/10 Terrible

Jemily

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start: 1. Limited parking 2. Extra charges 3. No good food. We were unable to get reservations at any of the restaurants. 4. Staff was rude 5. Phone didn’t work 6. Jacuzzi knob broke and they never came to fix it. 7. Waited 1 hour to check out 8. Drinks had no alcohol 9. Only 1 working elevator. Had to use the stairs in order to avoid waiting 20 minutes for the elevator 10. Towels were dirty I can’t say 1 positive thing about this hotel. My 1st time coming to Vallarta and definitely my last. I will stick to Mazatlán where the hotel and staff are much better rated. I called to make a customer complaint to corporate the call kept getting conveniently disconnected,
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Disliked: Staff & service
The food was not great. The staff seemed like we were an inconvenience.
Stayed 3 nights in Jul 2024

4/10 Poor

Aldo

Disliked: Staff & service
The service was horrible even though they had a lot of staff the service to the costumers was horrible They would take for ever to come around the pool area They would get upset when we would ask for service NOT A GREAT EXPERIENCE AT ALL
Stayed 4 nights in Jul 2024

8/10 Good

CHRIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2024

4/10 Poor

Dora

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Please reed
Be aware pictures look great on websites but when we receive our room paint is chipping off walls You can see theres a los of water damage. Customer service none. Most of the staff was annoyed serving us they are understaffed and you can tell. Starting in the morning waking up to get our coffee the lady at the coffee shop was rude no greeting and with an attitude. We also made reservations for dinner at Brasas and service was the worst throughout our dinner they only served us 1 drink never came back to check if we needed anything else. We were there for almost 2 hours and they took our order at the start. Another thing they charged us $120 extra to be able to get our bracelets and to be able to use there facilities before we received our room.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

rafael

Travelled with family
Liked: Property conditions & facilities
La comida está horrible y el staff no suele ser muy amable
Stayed 4 nights in Jul 2024

2/10 Terrible

Jaime, Lehi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful place, service bad, and that’s we stay in the president suite, can’t imagine what other rooms look like , towels were bad the bed was hard the curtains were falling apart, ask them to change the towels and drinks from the fridge said couldn’t help. Suck up cause it was my wife first time in Mexico woke up in the morning and came to find a cockroach in bathroom pick up my bags and went to lobby and said I want my money back this place is not what u sell if for.. said they couldn’t do that. Cause I got through Expedia Reservation. I understand if I got a cheap hotel what u get for but for this place wow not what u want stay away..
Stayed 4 nights in Jul 2024