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Sanctuary Hills

3.5 star property
Resort in Nuwara Eliya with 24-hour front desk and restaurant

Photo gallery for Sanctuary Hills

Porch
Deluxe Double Room
Front of property
Porch
International cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
#6 Kalegala Road, Nuwara Eliya, 22200
  • Lake Gregory
    ‪6 min walk‬
  • Moon Plains Viewpoint
    ‪3 min drive‬
  • Galway Forest Reserve
    ‪4 min drive‬
  • Kandy (KDZ-Polgolla Reservoir)
    ‪166 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View | Extra beds

Deluxe Double Room, Lake View

Highlights

Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
In-room safe
Desk
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Tea Garden

  • Breakfast included
  • Parking included
  • Free WiFi
  • Outdoor space
4.5 out of 5, Wonderful, (48)
The price is NZ$100
for 1 villa
includes taxes & fees
5 Mar - 6 Mar
The Tea Garden

About the area

Nuwara Eliya

At Sanctuary Hills you'll be within a 10-minute walk of Lake Gregory and 2.2 km (1.4 mi) from Moon Plains Viewpoint. Highlights at this resort include a restaurant and in-room free WiFi. .This business-friendly resort offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Nuwara Eliya resort, you'll be 3.5 km (2.2 mi) from Galway Forest Reserve and 3.7 km (2.3 mi) from Victoria Park.
View more Resorts in Nuwara EliyaOpens in a new window

What's nearby

  • Lake Gregory - 6 min walk
  • Moon Plains Viewpoint - 3 min drive
  • Nuwara Eliya Golf Club - 6 min drive
  • Pedro Tea Factory - 9 min drive
  • Lover's Leap Waterfall - 9 min drive

Getting around

  • Haputale Railway Station - 53 min drive

Restaurants

  • ‪Ambal's Hotel - ‬6 min drive
  • ‪De Silva Foods - ‬6 min drive
  • ‪Grand Indian Restaurant - ‬5 min drive
  • ‪Pizza Hut - ‬3 min drive
  • ‪Milano Restaurant - ‬6 min drive

About this property

Sanctuary Hills

Resort in Nuwara Eliya with 24-hour front desk and restaurant
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Sanctuary Hills. Self parking is free.
  • 6 guestrooms or units
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Dining venue
Sanctuary Hills offers 6 accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70.0
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70.0
  • New Year's Eve (31 December) Gala Dinner per child: USD 35.0 (up to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

Property is also known as

Sanctuary Hills Hotel Nuwara Eliya
Sanctuary Hills Hotel
Sanctuary Hills Nuwara Eliya
Sanctuary Hills Resort Nuwara Eliya
Sanctuary Hills Resort
Sanctuary Hills Resort
Sanctuary Hills Nuwara Eliya
Sanctuary Hills Resort Nuwara Eliya

Frequently asked questions

What is the cancellation policy at Sanctuary Hills?

Sanctuary Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sanctuary Hills?

Yep, Sanctuary Hills has a free self car park.

Is there a free airport shuttle available at Sanctuary Hills?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sanctuary Hills?

Yep, you can grab a meal at Sanctuary Hills's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sanctuary Hills?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sanctuary Hills?

No, pets are not allowed.

Sanctuary Hills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mohd, Saudi Arabia

Disliked: Cleanliness, property conditions & facilities, room comfort
Hard time even hot water comes and stop.
I was not expected the hotel will be like this. No Tv in roome and elevator and so on.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Great room Not so good bathroom, it really needs some work done or just tidy up or remove old fixtures. Needed to keep door well shut. Great breakfast. Tres English! Nice location and staff. Seems over priced.
Stayed 1 night in Aug 2017

8/10 Good

kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we enjoyed our stay. The room could have been a bit cleaner but staff were great!!
Stayed 2 nights in Aug 2017

10/10 Excellent

Anuradha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay and staff were very helpful. Location is very convenient

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loistava asiakaspalvelu ja kodinomainen tunnelma!
Tämä kodinomainen hotelli sijaitsee rauhallisessa paikassa hieman Nuwara Eliyan keskustan ulkopuolella. Hotellin johtaja ja hänen tiiminsä tekivät vierailusta erittäin miellyttävän. Tässä hotellissa asiakaspalvelu on viety uudelle tasolle ja asiakkaan viihtyvyyden eteen tehdään enemmän kuin hän pyytää. Tuntui kuin kaikki asiat olisivat olleet järjestettävissä heidän puoleltaan. Suosittelen lämpimästi!
Stayed 2 nights in Aug 2017