6/10 Okay
Maris A
23 Sept 2024
Liked: Staff & service
I was given a key to a room that had the chain on the door, with the door ajar. I was shocked to find an old man opening up the door, and I showed him that I was assigned his room. I looked around at people on that side of the property hanging out on the walkways and it felt a little sketchy. Come to find out, residents are living there. I was given another room after returning to the front desk with a queen instead of a king, which was okay, however the room was musty and the ceiling looked like it may have been moldy. The room key did not work for the pool, and even after reactivating the keys, they did not work on the pool gate and another patron in the pool yard let me in. I tried to call the desk from the pool yard, but the phone was answered asking that I please hold and nobody came back on the line within 4-5 minutes, and I hung up. The next day the desk person gave me new keys but she indicated that the pool was not open yet, and I never had the chance to try the new keys, as I had to pack up and continue with my trip. The breakfast was merely okay, but the room was not costly, so it was fitting. So fresh fruit being offered would've been nice.
Maris A
Stayed 1 night in Sep 2024