4/10 Poor
janet, Belleville
Travelled with partner
19 Aug 2024
Disliked: Staff & service, property conditions & facilities
When I booked online, I didn’t realize the hotel was right beside the main highway. When I checked in, I voiced my concerns about possibly noise from the highway. The gentleman got all loud and defensive and made me feel uncomfortable. He said he would give me the wifi password and I could call Expedia and cancel. At this point I wasn’t about to turn off airplane mode on my phone and cancel the reservation.it didn’t seem like it was a terrible place to stay. It wasn’t terrible but wasn’t the best choice of hotels for the price point. The negatives were the door didn’t close properly as you could see right out to the hallway. The sliding door facing the parking lot didn’t feel secure as it was loose and you could probably break in very easily. The bed was ok. I just felt that the front desk staff did not have to be so rude to us when we checked in. As for the location, I thought it was going to be closer to Oceanside Beach so driving wouldn’t be required. After a long day on the road, it has taught me to be more careful and diligent on what I book in the future.
janet
Stayed 1 night in Aug 2024