10/10 Excellent
Lynnette C.
4 Sept 2024
Proactive
Before we arrived I reached out to the Property Manager to get the code for the property. He responded in a timely manner. Upon arrival of the property we noticed the hot tub had been left uncovered. Upon inspecting the hot tub we saw that it was dirty. I reached out to the Property Manager with my concerns about the hot tub and he said he would send someone the next day to get it cleaned. The next day someone showed up to take care of the hot tub. He was also very helpful in walking us through how to turn on the hot tub. When we entered the home there was a lingering smell. The house did not smell clean and fresh. Appeared as if someone had cleaned in a hurry. The photos of the home showed decorations in the house and on the walls. The walls were bare. The photos of the listing made the house appear warm and inviting. All major issues and concerns were brought to the Property Managers attention which he addressed and handled all in a timely manner. Each bedroom had free toiletries available for guests. Plenty of towels and bedding. Also, the location of the home was dead on. We only had to walk two blocks to get there.
Lynnette C.
Stayed 4 nights in Aug 2024