Wyndham Grand Oklahoma City Downtown

4.0 star property
Hotel with a full-service spa, a quick walk to Paycom Center

Photo gallery for Wyndham Grand Oklahoma City Downtown

Lobby
Lobby
Courtyard
Premium bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Room service
  • Housekeeping
The current price is NZ$212
includes taxes & fees
15 Apr - 16 Apr

Explore the area

Map
10 N Broadway Ave, Oklahoma City, OK, 73102
  • Paycom Center
    ‪6 min walk‬
  • Oklahoma State Fair Arena
    ‪7 min walk‬
  • Oklahoma City National Memorial and Museum
    ‪11 min walk‬
  • Oklahoma City, OK (OKC-Will Rogers World)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sleeps 6
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pure Wellness Room, Club Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 91 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking (Club Floor, 1 King Bed & 1 Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 91 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (Pure Wellness Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Oklahoma City

Wyndham Grand Oklahoma City Downtown puts you in the heart of Oklahoma City, within just a 10-minute stroll of Paycom Center and Oklahoma State Fair Arena. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to The Spa at 10 North can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The Bar at 10 North is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6 AM and 11 AM. There's also valet parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this 4-property class Downtown Oklahoma City hotel include OU Medical Center and Penn Square Mall.

What's nearby

  • Paycom Center - 6 min walk - 0.5 km
  • Oklahoma State Fair Arena - 7 min walk - 0.7 km
  • Oklahoma City Convention Center - 11 min walk - 1.0 km
  • Oklahoma City National Memorial and Museum - 11 min walk - 1.0 km
  • OU Medical Center - 2 min drive - 2.0 km

Getting around

  • Santa Fe Depot - 4 min walk
  • Will Rogers World Airport (OKC) - 14 min drive

Restaurants

  • ‪Bricktown Brewery - ‬5 min walk
  • ‪Vast - ‬8 min walk
  • ‪Michael Murphy's Dueling Piano Bar - ‬6 min walk
  • ‪Abuelo's Mexican Food Embassy - ‬6 min walk
  • ‪The Melting Pot Restaurants - ‬4 min walk

About this property

Wyndham Grand Oklahoma City Downtown

Hotel with a full-service spa, a quick walk to Paycom Center
Wyndham Grand Oklahoma City Downtown offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour fitness centre, a sauna, and spa services are also featured at the business-friendly Wyndham Grand Oklahoma City Downtown. For a fee, parking is available.

This 4-star Oklahoma City hotel is smoke free.

  • 311 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 1999
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wyndham Grand Oklahoma City Downtown offers 311 accommodations with iPod docking stations and a safe. Beds feature premium bedding. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

The Spa at 10 North has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (USD 18 per day)
  • Area shuttle
  • Valet parking on site (USD 34 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 15 to 25 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 10 North Grille
  • Caffeina's Marketplace
  • The Bar at 10 North

Things to do

  • 24-hour gym
  • Archery
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in fee: USD 50
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 for adults and USD 15 to 25 for children
  • Valet parking fee: USD 34 per day (in/out privileges)
  • Off site parking fee: USD 18 per day (0.5 mi away)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: USD 50
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Oklahoma City
Wyndham Grand Oklahoma City Downtown Hotel
Wyndham Grand Oklahoma City Downtown Oklahoma City
Wyndham Grand Oklahoma City Downtown Hotel Oklahoma City

Frequently asked questions

What is the cancellation policy at Wyndham Grand Oklahoma City Downtown?

Wyndham Grand Oklahoma City Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Grand Oklahoma City Downtown?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Wyndham Grand Oklahoma City Downtown on 15 Apr 2025 start from NZ$211.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Grand Oklahoma City Downtown?

Yep, Wyndham Grand Oklahoma City Downtown has valet parking with in/out privileges for USD 34 per day.

Is there a spa on site at Wyndham Grand Oklahoma City Downtown?

Yep, The Spa at 10 North is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Wyndham Grand Oklahoma City Downtown have a pool?

Wyndham Grand Oklahoma City Downtown has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Wyndham Grand Oklahoma City Downtown a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Wyndham Grand Oklahoma City Downtown.

Is Wyndham Grand Oklahoma City Downtown family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Wyndham Grand Oklahoma City Downtown is a hit with families.

Are there hot tubs in the rooms at Wyndham Grand Oklahoma City Downtown?

No, but there are deep-soaking baths in the guestrooms.

Does Wyndham Grand Oklahoma City Downtown serve breakfast?

You bet, full brekkie is on offer daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Wyndham Grand Oklahoma City Downtown?

No, Wyndham Grand Oklahoma City Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Grand Oklahoma City Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Wyndham Grand Oklahoma City Downtown?

Check-in begins at 4 PM. Check-out time is 11 AM.

Wyndham Grand Oklahoma City Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1200 out of 2520 reviews
Rating 8 - Good. 547 out of 2520 reviews
Rating 6 - Okay. 343 out of 2520 reviews
Rating 4 - Poor. 233 out of 2520 reviews
Rating 2 - Terrible. 197 out of 2520 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hipolito

Stayed 3 nights in Dec 2024

10/10 Excellent

Mike

Stayed 3 nights in Dec 2024

4/10 Poor

Aaron

Travelled with family
Disliked: Property conditions & facilities
The chillers were not working at the hotel and they gave us “free” breakfast even though they dont have fans to use and we had to leave windows open all night to stay cool. Hotel needs a full reno!
Stayed 1 night in Dec 2024

8/10 Good

ANTHONY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not very warm
Stayed 1 night in Dec 2024

6/10 Okay

Dustin

Travelled with partner
The hotel was nice and clean and the the staff friendly but had no air conditioning and the room was almost unbearable
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie, OKLAHOMA CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful and clean. Friendly staff and great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Rachael

Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Liked: Property conditions & facilities
Very cool layout and lobby
Stayed 2 nights in Dec 2024

2/10 Terrible

Carmen

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property staff was great, valet staff, housekeeping, rooms was excellent. Only reason what I'm giving one star is because I booked this hotel for the Hot tub and the same wasn't working and was dirty. The AC wasn't working when we arrived although they fixed the same and hour more or less. The bathroom tub was clogged and the sink as well. The fridge in room 913 isn't working properly, spoiled the food. Property is pet friendly but don't count with a pet patio x pets needs uncomfortable for my fur babies. No breakfast included you have to pay for everything in this hotel. I wouldn't stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

Cody

Travelled with family
Booked pretty much solely for the hot tub, was out of service :( overall very nice hotel with pleasant staff
Stayed 1 night in Dec 2024

4/10 Poor

Morgan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very nice vicinity. Disappointed in broke hot tub, very cold pool, no working air conditioning. Staff was very pleasant. Beautiful hotel and big room for low price
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hot and tired
Building air systems were down for two days prior to our arrival. 78 degrees in our room. Maintenance opened window 5” went to our event for three hours and it was still 75 degrees until a cool front came in late. You would think a 4+ star hotel would contact booked customers and let them know that they would not have air in their rooms. Then we would have found another place. Train/ sirens/ traffic with the window open all night.
Stayed 1 night in Dec 2024

10/10 Excellent

Ted

Stayed 1 night in Dec 2024

2/10 Terrible

Thomas, Kansas City

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC was degraded. They knew but didn’t inform us until check in. Front desk gave out complimentary breakfast but restaurant wasn’t prepared and we had to leave because breakfast was taking a really long time.
Stayed 1 night in Dec 2024

6/10 Okay

Beth

Liked: Cleanliness, staff & service
The air was out and the staff did everything they could to make it right. We were given breakfast vouchers. I am very glad I did not pay for them. It was okay
Stayed 1 night in Dec 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Place looked nice, but at check in they informed us that the ac in the hotel was busted, but wouldn't be bad because one of the units was still working and the lobby wasn't too bad. Got to the room and it was very warm, pool was freezing and hot tub was out of order. Plus they want 7 dollars for a bottle of water in the room.
Stayed 2 nights in Dec 2024

6/10 Okay

ERIC

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ac was out, hot tub didn’t work and my toilet was broken
Stayed 1 night in Dec 2024

4/10 Poor

Trinity

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our main issue was that we were not told until check in that the room we were being assigned did not have a working A/C. Which, in December you would think would be fine, except the room was so incredibly hot. We left the window open from 4pm onward and it was still way too warm in there. No remedy to the situation was offered and when we asked staff for a fan, the only response we got was "sorry" and that she didnt speak english with again, no other assistance offered. We understand if the AC cant be fixed or if there isnt a fan but the staff knew it wasnt working when we checked in but not a mention of it, another room or even just a discount were considered as way to express apologies. We couldnt sleep at all that night, even without blankets or clothes, because it was so uncomfortably warm. We gave up around 730am and just got up because we couldnt do it anymore after being out until 3am so we decided to just go ahead and go home. Other than that issue; the hotel, service, parking employees were all friendly, clean and great.
Stayed 1 night in Dec 2024

6/10 Okay

Kamal

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Sierra

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Room was at 80 degrees because their air did not work. They tried to charge me twice for my room. I asked for towels and did not get them…
Stayed 1 night in Dec 2024

2/10 Terrible

Patti

Stayed 2 nights in Dec 2024