6/10 Okay
EDITH
25 Jul 2023
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
This hotel was decent. Nice looking. But not as fancy as the pics portray. But I would not recommend to stay here. For one reason. When I got there around 5pm to check in. No one was there. I had read this happened to others in a few reviews and I ignored it.
I had been up since 4am, roaming around the sacred valley all day, and I was exhausted and dirty. I called the manager and he said he was out running errands and he be back in 10 minutes. Will those 10 minutes turn into 45 minutes. It become cold real quick. A lady from another hotel across the street even tried calling the manager to see where he was at. When he did arrive, he was with his wife. If you run a hotel; someone always needs to be there … why do both of you have to go to run errands?
It was poor service and if you ask me: it was rude. If this hadn’t happen, I’d of been OK with this place.
The hotel is also not that close to the train station. It’s about a 20 min walk.
EDITH
Stayed 1 night in Jun 2023