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Hilton Omaha

4.0 star property
Hotel with 2 restaurants, steps from CHI Health Center Omaha

Photo gallery for Hilton Omaha

Exterior
Lobby
37-inch LCD TV with digital channels, TV, pay films
Premium Suite, 1 King Bed | Private kitchen
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
The current price is NZ$302
includes taxes & fees
22 Mar - 23 Mar

Explore the area

Map
1001 Cass St, Omaha, NE, 68102
  • CHI Health Center Omaha
    ‪6 min walk‬
  • Charles Schwab Field Omaha
    ‪6 min walk‬
  • Gene Leahy Mall
    ‪8 min walk‬
  • Omaha, NE (OMA-Eppley Field)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Room

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 82.6 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Ballpark View)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Ballpark View)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Ballpark View)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Ballpark View)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hospitality Suite

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Hospitality Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, Accessible

Presidential Suite, Accessible

Presidential Suite, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible (Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Suite, 1 King Bed

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Omaha Downtown/Old Market Area

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1009)
The price is NZ$219
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Hilton Garden Inn Omaha Downtown/Old Market Area

About the area

Omaha

Hilton Omaha places you steps from CHI Health Center Omaha and within a 10-minute stroll of Charles Schwab Field Omaha. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a free airport shuttle. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Places within a 15-minute walk of this 4-property class Downtown Omaha hotel include Gene Leahy Mall and Creighton University.

What's nearby

  • CHI Health Center Omaha - 6 min walk
  • Charles Schwab Field Omaha - 6 min walk
  • Creighton University - 12 min walk
  • Orpheum Theater - 16 min walk
  • Henry Doorly Zoo and Aquarium - 7 min drive

Getting around

  • Omaha Station - 8 min drive
  • Omaha, NE (OMA-Eppley Field) - 7 min drive

Restaurants

  • ‪Blatt Beer & Table - ‬5 min walk
  • ‪Akarui - ‬4 min walk
  • ‪Holland Performing Arts Center - ‬7 min walk
  • ‪Omaha Tap House - ‬11 min walk
  • ‪The Fat Putter - ‬7 min walk

About this property

Hilton Omaha

Hotel with 2 restaurants, steps from CHI Health Center Omaha
As a guest of Hilton Omaha, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Multilingual staff, gift shops/newsstands, and concierge services are also featured at Hilton Omaha. An area shuttle within 2.00 mi and A roundtrip airport shuttle at scheduled times are free. For a fee, parking is available.

  • 1 building
  • 600 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2004
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
Hilton Omaha offers 600 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Limo/town car service
  • Secured, covered parking on site (USD 29 per night)
  • Secured, covered valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Covered self-parking fee: USD 29.00 per night (in/out privileges)
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Omaha
Hilton Omaha
Omaha Hilton
Hilton Omaha Hotel Omaha
Omaha Hilton Hotel
Hilton Omaha Hotel
Hilton Omaha Hotel
Hilton Omaha Omaha
Hilton Omaha Hotel Omaha

Frequently asked questions

What is the cancellation policy at Hilton Omaha?

Hilton Omaha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Omaha?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Omaha on 22 Mar 2025 start from NZ$301.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Omaha?

Yep, Hilton Omaha has a secured covered self car park with in/out privileges for USD 29.00 per night.

Are there any beaches close to Hilton Omaha?

The closest beach to Hilton Omaha is Lake Manawa Beach (9.1 km).

Does Hilton Omaha have a pool?

Hilton Omaha has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hilton Omaha?

Hilton Omaha features an indoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Omaha a romantic place to stay?

1 hot tub and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Omaha.

Is Hilton Omaha family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Omaha is a hit with families.

Does Hilton Omaha serve breakfast?

Yeah, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Omaha?

Yep, there's a free airport shuttle that runs from 4:00 AM - midnight at scheduled times.

Is there a bar or restaurant at Hilton Omaha?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Omaha?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hilton Omaha Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 534 out of 1006 reviews
Rating 8 - Good. 204 out of 1006 reviews
Rating 6 - Okay. 128 out of 1006 reviews
Rating 4 - Poor. 74 out of 1006 reviews
Rating 2 - Terrible. 66 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Glorimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fabulous. Parking garage was convenient and close. Had a Starbucks inside. Room was clean, and comfortable. All around great experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Darcy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great pool, hot tub and rooms!
Stayed 1 night in Nov 2024

8/10 Good

CHERYL

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A good lesson learned
What I learned on during this latest stay was that I failed to state I did not want to being an adjoining room. Family with children occupied the room adjoining mine and they were loud. I had a very early flight the next day so I asked to be moved. The front desk agent was not accommodating and quite short with me. Eventually my request was granted and I was able to change rooms. What I learned for future stays is to ask for the floor that flight crews stay on so it is quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome staff
Stayed 1 night in Nov 2024

8/10 Good

Julia

Stayed 1 night in Nov 2024

10/10 Excellent

Calvin, Chandler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what we needed.
Stayed 2 nights in Nov 2024

2/10 Terrible

Diana

Stayed 2 nights in Nov 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ask was good except parking, it’s not very easy parking to check in, had do drive around a few to wait for an opening and then later your garage gate kept malfunctioning so I would have to walk all the way to the front desk to ask them to have someone look at it so we could leave. Also it’s not nice to make guests pay for parking, I think that should be included. Well it’s the way you do your stuff I was just surprised because we rent rooms in many states this was new to us
Stayed 2 nights in Nov 2024

8/10 Good

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place - needs a few tweaks
Great front desk welcome although noisy as a party at the bar area. Beds comfy but could hear a lot around 4am - so a bit noisy - VERY clean and comfy room. Great area - still trying to get with clerk on fees I had added that dont match bill.
Stayed 1 night in Nov 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great downtown location.
Hotel was really nice. Rooms were very clean with super comfortable beds. Has an awesome lobby with a bar, store, Starbucks, and restaurant. We were in town for the Billie Eilish concert so it was insanely busy and packed but everything was organized very nicely. The staff, especially Brenda, were amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Cody

Stayed 1 night in Oct 2024

8/10 Good

TAMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jill

Stayed 1 night in Nov 2024

6/10 Okay

Brandi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great but parking gets 2 thumbs down
Hotel is great but the parking situation is less than desirable.
Stayed 1 night in Nov 2024

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean. Easy check in and out. Felt safe. Easy to get to and from chi for a concert

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We stayed because we were going to a concert at CHI Health Center and it was so convenient!
Stayed 1 night in Nov 2024

10/10 Excellent

Macaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean and comfortable. Staff is very attentive and friendly.
Stayed 2 nights in Nov 2024

4/10 Poor

Rachel

Travelled with family
My God what a horrible experience. They allowed late check out for the groups already there, so when the mass of people coming in for a concert got there, no rooms were ready. We waited for 3 hours to get our room, but by then we had had to do make up on the lobby floor and change clothes in the public bathroom. It was absolutely miserable.
Stayed 1 night in Nov 2024

6/10 Okay

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & convenient- Has some management issues
The rooms were nice/fine. We ate at the hotel and the food was very good- the restaurant dining area and bar were quite understaffed and took longer than normal to get food, drinks and service, but the people that were working were doing their absolute best. The lobby and bar there were very nice as well. The location is very convenient since it is right across the street from the CHI Center. Getting our room was a little frustraging. We arrived after the stated check in time and were told that our room was being cleaned and needed to be inspected and it wasn't ready, but would be 'soon', which was pretty frustraing because we had dinner reseervations and needed to get ready. Took nearly an hour for them to call us and say it was ready. The check in staff was very friendly and professional, however. We attended a concert and after the concert, the lines to the elevators were VERY long. I would have gladly used the stairs, but was told that wasn't an option for some reason. It took over 20 minutes just to get into the elevator to get to our room, which I find ridiculous since there are obviously stairs.
Stayed 1 night in Nov 2024