6/10 Okay
Meg P.
28 Feb 2025
Liked: Cleanliness
Great location - power outage ruined 2 days
Our stay would have been very good had we not been the only unit that was subject to a power outage that lasted over 30 hours. We were given conflicting reasons as to why the outage happened but it appeared to be completely avoidable (administrative/bill issue). As a result, we had no air conditioning, no working fridge, no generator, and no ability to find appropriate alternate accommodation for our 6 guests, which included 2 very small children and 2 adults over the age of 70. The host did not inform of us that the outage would last overnight until it was too late to find a reasonable alternative and we had to engage in lengthy negotiations post-trip to receive some level of compensation for our issues. Though I understand and appreciate that power outages and issues can arise while staying anywhere, the way it was handled by the host and the lack of assistance provided at the time (and afterwards) was very disappointing. It is truly unfortunate that the last few days of our trip were uncomfortable and unenjoyable and that we had to argue over compensation for a service that was so clearly not provided because the unit itself was lovely. The location is great, just a few minutes walk to the beach and the shops of Orient Bay. The 3 bedrooms were perfect to accommodate 4 adults and 2 children, and the kitchen was spacious and well equipped for us to cook meals. It was great to have two bathrooms, though only one toilet for 6 people was not ideal.
Meg P.
Stayed 8 nights in Feb 2025