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Clarion Inn & Suites Across From Universal Orlando Resort

3.0 star property
Hotel with free parking, a quick walk to Orlando International Premium Outlets
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Inn & Suites Across From Universal Orlando Resort

Lobby
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers
Cafe
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers
Premium bedding, pillow-top beds, in-room safe, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
The price is NZ$141
includes taxes & fees
4 Dec - 5 Dec

Explore the area

Map
5829 Grand National Dr., Orlando, FL, 32819
  • Universal Orlando Resort
    6 min walk
  • Orlando International Premium Outlets
    8 min walk
  • Fun Spot America
    17 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    27 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, Multiple Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen beds with 2 Person Sofa bed)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, Multiple Beds, Non Smoking (2 Queen beds with 2 Person Sofa bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2015
Pillow-top bed
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel
Pool
Pet-friendly
Kids pool
Free WiFi
3.5 out of 5, Good, (956)
The price is NZ$352
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

About the area

Orlando

At Clarion Inn & Suites Across From Universal Orlando Resort you'll be within a 20-minute stroll of Orlando International Premium Outlets and Fun Spot America. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The café, Roast Cafe, serves American cuisine and is open for breakfast. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, Hot tub and pool loungers. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. There's also the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 3-property class Florida Center hotel include Universal Studios Florida and Aquatica.

What's nearby

  • Universal Orlando Resort - 6 min walk - 0.6 km
  • Orlando International Premium Outlets - 8 min walk - 0.7 km
  • Fun Spot America - 17 min walk - 1.5 km
  • Universal CityWalk - 2 min drive - 1.4 km
  • Universal Studios Florida - 3 min drive - 1.7 km

Getting around

  • Orlando Station - 13 min drive
  • Sand Lake Road Station - 21 min drive
  • Orlando International Airport (MCO) - 27 min drive

Restaurants

  • ‪Miller's Ale House - Orlando Kirkman - ‬9 min walk
  • ‪Bahama Breeze - ‬10 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Five Guys - ‬15 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Clarion Inn & Suites Across From Universal Orlando Resort

Hotel with free parking, a quick walk to Orlando International Premium Outlets
Clarion Inn & Suites Across From Universal Orlando Resort offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at Clarion Inn & Suites Across From Universal Orlando Resort. Free self parking is available.

This 3-star Orlando hotel is smoke free.

  • 192 guestrooms or units
  • 2 levels
  • 6 buildings
  • Built in 1978
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Clarion Inn & Suites Across From Universal Orlando Resort offers 192 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, French, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roast Cafe
  • Tabla Restaurant

Family friendly

  • Free cot
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1978
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 3.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Days Inn Maingate
Days Inn Maingate Hotel
Days Inn Maingate Hotel Orlando Universal
Days Inn Orlando Universal
Clarion Inn Across Universal Orlando Resort
Orlando Universal Maingate
Days Inn Orlando Universal Maingate Hotel Orlando
Clarion Inn Orlando
Clarion Inn
Clarion Orlando
Clarion Inn Lake Buena Vista Hotel Orlando
Clarion Across Universal Orlando
Clarion Across Universal
Clarion Inn Suites Across From Universal Orlando Resort
Clarion Inn & Suites Across From Universal Orlando Resort Hotel

Frequently asked questions

What is the cancellation policy at Clarion Inn & Suites Across From Universal Orlando Resort?

Clarion Inn & Suites Across From Universal Orlando Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Clarion Inn & Suites Across From Universal Orlando Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Clarion Inn & Suites Across From Universal Orlando Resort on 4 Dec 2024 start from NZ$136.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Clarion Inn & Suites Across From Universal Orlando Resort?

Yep, Clarion Inn & Suites Across From Universal Orlando Resort has a free self car park.

Does Clarion Inn & Suites Across From Universal Orlando Resort have a pool?

Clarion Inn & Suites Across From Universal Orlando Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 11:00 PM.

What makes Clarion Inn & Suites Across From Universal Orlando Resort a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Clarion Inn & Suites Across From Universal Orlando Resort.

Is Clarion Inn & Suites Across From Universal Orlando Resort family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Clarion Inn & Suites Across From Universal Orlando Resort is a hit with families.

Are there hot tubs in the rooms at Clarion Inn & Suites Across From Universal Orlando Resort?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Clarion Inn & Suites Across From Universal Orlando Resort?

No, Clarion Inn & Suites Across From Universal Orlando Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Clarion Inn & Suites Across From Universal Orlando Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Clarion Inn & Suites Across From Universal Orlando Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Clarion Inn & Suites Across From Universal Orlando Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 778 out of 1757 reviews" "
Rating 8 - Good. 461 out of 1757 reviews" "
Rating 6 - Okay. 260 out of 1757 reviews" "
Rating 4 - Poor. 121 out of 1757 reviews" "
Rating 2 - Terrible. 137 out of 1757 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Courtney

Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms. Didnt like that they didnt offer continental breakfast and the breakfast we bout at the cafe wasn't all that good. But the stay and rooms were great!
Stayed 2 nights in Aug 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was great, it was quiet. Outside seems a little outdated, inside does look recently updated/painted, shower drains need some fixing and better cleaning, but overall was a great stay. Staff was great (only had two interaction with 2 different people but both were great.)
Stayed 2 nights in Aug 2024

8/10 Good

martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Free shuttle, free parking, close to the parks which is an absolute plus
Stayed 2 nights in Aug 2024

6/10 Okay

Cavon

Disliked: Staff & service, property conditions & facilities
It was close to the mall.
Stayed 2 nights in Aug 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had zero issues staying here. This area was clean. Located in a very convenient area. Pool was real clean. Definitely will come again
Stayed 3 nights in Aug 2024

6/10 Okay

Mario

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Audriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice and clean. Not to mention super easy to the amusement parks!
Stayed 1 night in Aug 2024

2/10 Terrible

Courtney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Scary
I have stayed here multiple times over the summer and have never had a problem. This last trip was my 4 year old a 12 and 13 year old and myself. We had a knock at the door at 7 a.m. I didn't move. I was scared. They knocked again at 850 a.m. This time I jumped up and ran to the window and a man was walking away from our door. Even more scared now I let the lady at the front desk know before we went to Universal for the day and asked when we returned and the other lady had no idea what I was talking about. This was part of a 2-day trip and we were offered to move to a new room but didn't want to go through the hassle. I just wanted the man identified.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay but very nice clean!
Stayed 1 night in Aug 2024

10/10 Excellent

harjinder

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience at this place. Walkable to universal, good Indian , Chinese & Thai restaurant on property. Many places to eat around . Nice roooms and good service . Very fast on-boarding and express check out . Nice pool to cool down in evening.
Stayed 5 nights in Aug 2024

10/10 Excellent

Anais

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Aug 2024

8/10 Good

Kateryna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 3 nights in Jul 2024

10/10 Excellent

Courtney

Stayed 1 night in Jul 2024

8/10 Good

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 6 nights in Jul 2024

10/10 Excellent

Erika

Stayed 2 nights in May 2024

10/10 Excellent

Blima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice experience
Stayed 5 nights in Jul 2024

2/10 Terrible

Kaylynn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were roaches in the room and the bathroom was dirty too
Stayed 1 night in Aug 2024

4/10 Poor

alpesh

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jose, groveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Alisha

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is what I consider a motel not a hotel and they are very careful to hide that fact. The one exterior picture they show doesn’t show entry doors to rooms. Normally, maybe this isn’t a big deal, until a drunk psychopath tries to kick down the door of the room next to yours to do who knows what to his girlfriend at 4am, which is exactly what happened to me and my family. We were on the ground floor, exposed to the parking lot and did not feel very safe. Called security and this still went on for 20 minutes until finally calling 911 because security either wasn’t showing up or wasn’t doing anything. This guy was shaking the whole building, donkey kicking the door as hard as he could and screaming “open the ****-ing door” as loud as he could, yet no security. Cops finally showed up and interrogated this guy and his girlfriend right outside my door for 3 hours until finally arresting him. Why it took that long I have no idea, but after being at the parks until 11pm and getting woken up at 4am and dealing with this until 7am, I packed my family up and left once he was in handcuffs. So I got 5 hours of room use, minimal sleep and the staff couldn’t have cared less. Said it was out of their control which is true, but seriously, have some customer service. My family was scared for their lives, security never showed up, and they never assisted or checked on any of us to make sure we were ok. Pathetic. Oh yeah, and the water got shut off at night for repairs.
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024