Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property
Mediterranean hotel with a fitness center and a 24-hour front desk

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Exterior
Outdoor pool, pool loungers
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Housekeeping
  • Pool
  • Room service
  • Breakfast available
The current price is NZ$213
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
8686 Palm Pkwy, Orlando, FL, 32836
  • Disney Springs™
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • House of Blues Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room (Selected at Check in)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Orlando

At Crowne Plaza Orlando - Lake Buena Vista by IHG you'll be 2.7 km (1.7 mi) from Disney Springs™ and 3.6 km (2.2 mi) from Walt Disney World® Resort. Highlights at this Mediterranean hotel include a restaurant, an outdoor swimming pool and a conference centre. .The restaurant, H Street Grille & Lounge, is open for breakfast, lunch and dinner. Enjoy the gym, waterslide and pool loungers. 1807 square feet (168 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a microwave in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Orlando hotel include Orange County Convention Center and Old Town.

What's nearby

  • Disney Springs™ - 4 min drive
  • Orlando Vineland Premium Outlets - 4 min drive
  • SeaWorld® Orlando - 6 min drive
  • Orange County Convention Center - 7 min drive
  • Epcot® - 11 min drive

Getting around

  • Orlando Station - 26 min drive
  • Orlando International Airport (MCO) - 28 min drive

Restaurants

  • Olive Garden
  • Miller's Ale House
  • Giordano's
  • Sofrito Latin Cafe
  • El Patron Mexican Restaurant & Cantina

About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

Mediterranean hotel with fitness centre and 24-hour front desk
Crowne Plaza Orlando - Lake Buena Vista by IHG offers its guests an outdoor pool, a waterslide, and a fitness centre. There's a restaurant on site. A business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1807 square feet (168 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Orlando - Lake Buena Vista by IHG. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 7 levels
  • 1807 sq ft of conference space
  • 168 sq. m of conference space
  • Built in 1989
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and a hairdryer. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free cot
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,807 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 per person
  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Frequently asked questions

What is the cancellation policy at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Crowne Plaza Orlando - Lake Buena Vista by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Orlando - Lake Buena Vista by IHG?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Lake Buena Vista by IHG on 17 Feb 2025 start from NZ$172.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Yep, Crowne Plaza Orlando - Lake Buena Vista by IHG has a self car park for USD 10.00 per night.

Does Crowne Plaza Orlando - Lake Buena Vista by IHG have a pool?

Crowne Plaza Orlando - Lake Buena Vista by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Crowne Plaza Orlando - Lake Buena Vista by IHG have a waterslide?

Yep, this property has a waterslide!

Is Crowne Plaza Orlando - Lake Buena Vista by IHG family-friendly?

You bet! With amenities such as a waterslide and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Orlando - Lake Buena Vista by IHG is a hit with families.

Does Crowne Plaza Orlando - Lake Buena Vista by IHG serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Orlando - Lake Buena Vista by IHG?

No, Crowne Plaza Orlando - Lake Buena Vista by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Yep, you can grab a meal at Crowne Plaza Orlando - Lake Buena Vista by IHG's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 371 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 168 out of 1003 reviews
Rating 4 - Poor. 103 out of 1003 reviews
Rating 2 - Terrible. 103 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

MARICARMEN, MIAMI

Travelled with family
Disliked: Staff & service, amenities
This property is not worth the price. Rooms are ok, beds are comfortable and location is good. Everything else is just average. I would not go back.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Well to start everything was wet the whole carpet was soaked and even the bed and pillows were wet. Water was squishing out the carpet. Very uncomfortable bed. Not recommended at all
Stayed 1 night in Nov 2024

6/10 Okay

Erin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Found 2 bugs in my bed…. They waived the resort fee….
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Sherry, fort lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a dog friendly property. The first night we heard a dog bark all night. We switched rooms the next day. I like that the staff texts you to check on your stay. Breakfast was an upcharge and well worth it. Freshly made eggs, yogurt, potatoes, biscuits, toast, pineapple, melon,, bacon. I wish they had a hot water machine to make your own tea. We had to ask for hot water and it wasn’t very hot. Parking is $10 a day. Plenty of spots available. Pool is nothing exciting.
Stayed 2 nights in Nov 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Room comfort
Never experienced anything like this..
It was a great check in experience. The front desk lady was nice. The room was presentable. From that Saturday afternoon to Monday morning, the people next door had a dog they left in the room and it barked and howled all day and night long.. I could barely sleep.. I have videos of it as well.. on Sunday afternoon, I was in the bathroom when I seen a roach crawl from the room next door. I immediately shook my luggage out because it was beside that door.. I have never experienced anything like that.. even tho the hotel was somewhat clean and all, I didn’t travel many miles to hear a dog bark all day and night and to have roaches in my room. Very disappointed.. hope they fix things because I didn’t sleep comfortably after seeing the roach..
Stayed 2 nights in Oct 2024

8/10 Good

Sandra, Snellvile

Travelled with family
Liked: Staff & service
The front end staff was very nice and helpful
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Everything was good but did not like the fact that there was weed being smoked in my floor 4th and the toilet was flushing slow
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice.
Stayed 2 nights in Oct 2024

8/10 Good

Shereena, Tampa

Travelled with family
Liked: Staff & service
Staff was nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis Angel

Stayed 2 nights in Jul 2024

6/10 Okay

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
This place is horrible !!!
They consider this place a resort ....ITS NOT !!! The pool area was nothing like the picture and we did not use it at all . The whole area around it was dirty and desperately needed painting. When we asked 1 certain front desk lady a question about a location and how far it was she replied "I dont know but theres some brochures over there" THAT WAS A MISTAKE because the timeshare man jumped right in trying to sell a timeshare after we already said no several times. The fridge did not get cold and we reported it and nothing was done during our stay. We NEVER HAD OUR ROOM CLEANED OR MADE DURING OUR 5 DAYS we had to ask for towels and they set them outside our door in a clear trash bag tied up. The resort fee is ridiculous, the service needed much improvement and the people.smoking outside the front door was unacceptable. You pay $10 a day for parking in a dark parking spot praying your car is not broken into during the night. We left nothing in our vehicles and this is no exaggeration...one night we couldnt even get a parking spot so we parked in front of building and told front desk there is no parking, she had no reply !!! Later we moved it when we saw open spots because we could partially see from our room. Last stay for me for sure !!! GOOD LUCK
Stayed 3 nights in Sep 2024

10/10 Excellent

Nitza

Liked: Cleanliness, property conditions & facilities
They need more trolleys to put the suitcases on. They have few and I had to wait a long time for them to be emptied. They need more trolleys to put the suitcases on. They have few and I had to wait a long time for them Another thing is that they shouldn't charge for parking because they charge 11 dollars for parking that shouldn't be
Stayed 5 nights in Oct 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay will return
We had Booked a room at this hotel during hurricane Milton, and even though they were short staffed, they were running each part of the hotel. They did an excellent job. The hotel was packed to capacity.
Stayed 4 nights in Oct 2024

8/10 Good

Pauline, Madison

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mini food mart with self-checkout, bar, breakfast, decorations and dog-friendly.
Stayed 3 nights in Oct 2024

6/10 Okay

Nathaly

Stayed 3 nights in Sep 2024

4/10 Poor

Yvonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A big no for me...
Breakfast is horrible. Do not waste your money. I Had to buy my own milk. Debit card was taken along with other things after it was stated in Spanish to not touch the bed. I will not be returning....
Stayed 4 nights in Oct 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is actually very nice but they have a steep and unexpected $75 resort and 'incidental' fee. Also rooms are connecting with paper thin doors and you can hear everything in the other room. Could not sleep past 6am because the room next door was up and about. Not staying here again.
Stayed 1 night in Oct 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Sep 2024

6/10 Okay

Cody

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not up to usual Crowne Plaza standards. Pool is nice and kids loved the waterslides. Aircon is very noisy. Close to Disney parks and plenty of food options nearby.
Stayed 3 nights in Sep 2024

2/10 Terrible

Angela

Stayed 2 nights in Sep 2024