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DoubleTree by Hilton at the Entrance to Universal Orlando

4.0 star property
Family-friendly Orlando hotel in Florida Center with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton at the Entrance to Universal Orlando

Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Courtyard
Courtyard
Suite, 2 Bedrooms

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Hot tub
  • Gym
  • Pet-friendly
  • Bar
    Bar

Explore the area

Map
5780 Major Blvd, Orlando, FL, 32819
  • Universal Orlando Resort
    2 min walk
  • Orlando International Premium Outlets
    12 min walk
  • Orlando Outlet Marketplace
    17 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    20 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Fitness)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Fitness)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fitness)

Room, 1 King Bed (Fitness)

Room, 1 King Bed (Fitness)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Universal View)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Universal View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
2 bedrooms
Shower/bath combination
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Universal View)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Universal View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

Room (Parlor) | Living area

Room (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel
Pool
Pet-friendly
Kids pool
Free WiFi
3.5 out of 5, Good, (956)
The price is NZ$337
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

About the area

Orlando

A family-friendly stay in Orlando awaits you at DoubleTree by Hilton at the Entrance to Universal Orlando. Within a 20-minute stroll, you'll find Orlando International Premium Outlets and Universal’s Islands of Adventure. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, American Grill, is open for breakfast and lunch. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and kids' swimming pool. Business travelers can take advantage of 33 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6 AM and 10 AM. There's also valet parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4-property class Florida Center hotel include Universal CityWalk and Universal Studios Florida.

What's nearby

  • Orlando International Premium Outlets - 12 min walk - 1.1 km
  • Universal’s Islands of Adventure - 18 min walk - 1.6 km
  • Universal CityWalk - 19 min walk - 1.6 km
  • Universal Studios Florida - 3 min drive - 1.4 km
  • The Wizarding World of Harry Potter™ - 3 min drive - 2.4 km

Getting around

  • Orlando Station - 12 min drive
  • Sand Lake Road Station - 20 min drive
  • Orlando International Airport (MCO) - 20 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Miller's Ale House - Orlando Kirkman - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Five Guys - ‬20 min walk
  • ‪TGI Friday's - ‬4 min walk

About this property

DoubleTree by Hilton at the Entrance to Universal Orlando

Family-friendly Orlando hotel in Florida Center with 2 restaurants
DoubleTree by Hilton at the Entrance to Universal Orlando offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and 33 meeting rooms. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly DoubleTree by Hilton at the Entrance to Universal Orlando. Parking is available for a fee.

This 4-star Orlando hotel is smoke free.

  • 742 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1974
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
DoubleTree by Hilton at the Entrance to Universal Orlando offers 742 accommodations with MP3 docking stations and laptop-compatible safes. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 33 per night; includes in/out privileges)
  • Secured valet parking on site (USD 41 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 16.99 to 29.99 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • American Grill
  • Gelato Ice Cream Shop
  • Pizza, Burgers, and More
  • Starbucks
  • Sunshine Cafe

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 33 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 60 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.99 to 29.99 per person
  • Self-parking fee: USD 33.00 per night (in/out privileges)
  • Valet parking fee: USD 41.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Entrance
DoubleTree Hilton Entrance Hotel
DoubleTree Hilton Entrance Hotel Orlando Universal
DoubleTree Hilton Entrance Universal Orlando
DoubleTree Hilton Orlando Universal
DoubleTree Orlando Universal
DoubleTree Orlando Universal Entrance
Hilton DoubleTree Orlando Universal
Hilton Entrance
Doubletree Orlando
Doubletree Universal
Orlando Doubletree
DoubleTree Hilton Entrance Universal Orlando Hotel
DoubleTree Hilton Entrance Universal Hotel
DoubleTree Hilton Entrance Universal
DoubleTree by Hilton at the Entrance to Universal Orlando Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton at the Entrance to Universal Orlando?

DoubleTree by Hilton at the Entrance to Universal Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton at the Entrance to Universal Orlando?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton at the Entrance to Universal Orlando on 1 Dec 2024 start from NZ$151.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton at the Entrance to Universal Orlando?

Yep, DoubleTree by Hilton at the Entrance to Universal Orlando has a self car park with in/out privileges for USD 33.00 per night.

Does DoubleTree by Hilton at the Entrance to Universal Orlando have a pool?

Yep, and guests love it! DoubleTree by Hilton at the Entrance to Universal Orlando has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7 AM to 11 PM.

What luxury perks are available at DoubleTree by Hilton at the Entrance to Universal Orlando?

DoubleTree by Hilton at the Entrance to Universal Orlando features an outdoor pool, 1 hot tub and 2 restaurants.

Is DoubleTree by Hilton at the Entrance to Universal Orlando family-friendly?

You bet! With amenities such as a children's pool, an arcade and laundry facilities, it's no surprise that DoubleTree by Hilton at the Entrance to Universal Orlando is a hit with families.

Does DoubleTree by Hilton at the Entrance to Universal Orlando serve breakfast?

Yep, full breakfast is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at DoubleTree by Hilton at the Entrance to Universal Orlando?

No, DoubleTree by Hilton at the Entrance to Universal Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton at the Entrance to Universal Orlando?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton at the Entrance to Universal Orlando?

Check-in begins at 4 PM. Check-out time is 11 AM.

DoubleTree by Hilton at the Entrance to Universal Orlando Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3466 out of 6319 reviews" "
Rating 8 - Good. 1373 out of 6319 reviews" "
Rating 6 - Okay. 739 out of 6319 reviews" "
Rating 4 - Poor. 380 out of 6319 reviews" "
Rating 2 - Terrible. 361 out of 6319 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The staff was amazing!
Stayed 4 nights in Aug 2024

10/10 Excellent

Nerisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Aug 2024

10/10 Excellent

Jaden

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and convenient for universal. Easy walk to the park.
Stayed 4 nights in Aug 2024

8/10 Good

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would've not liked to have been deadlocked out of our room when we just went to go get ice and it took 15 minutes to get it fixed, although check in wasn't until 4 we got there a little earlier than 4 and no room was ready and they said they would let us know when one was ready it was 4:15 and we still had no call from anyone and it was frustrating that we had to call them to see if our room was ready and they didn't have the original room we had chosen they gave us a different room, we never have problems with hilton hotels but this one wasn't the best experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ivan, Port St Lucie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient with the food and the shopping around the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
It uses a remodel urgently
Stayed 4 nights in Jul 2024

10/10 Excellent

Paulo Fortunato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back perfect locale right in front of city walk. 10 stars
Stayed 5 nights in Aug 2024

10/10 Excellent

Kathy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 3 nights in Aug 2024

10/10 Excellent

Clarice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary
This hotel was extraordinary and we enjoyed every bit of our stay. We will book again.
Stayed 3 nights in Aug 2024

8/10 Good

Carmen y

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that when i booked it was a nice view to universal but when we got our room the view was not at all what we expected
Stayed 8 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the Double Tree. It is a very short distance to get to and from Universal. The staff were very helpful and friendly.
Stayed 9 nights in Aug 2024

6/10 Okay

Anna Gail, Virginia Beach

Stayed 3 nights in Aug 2024

6/10 Okay

Massimiliano

Travelled with family
Disliked: Property conditions & facilities
Perfect to visit the Studios, great parking. The hotel needs to be refurbish
Stayed 3 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms. Close to universal
Stayed 2 nights in Aug 2024

10/10 Excellent

Yulia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Aug 2024

6/10 Okay

Brenda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Customer service could improve tremendously. Hotel was just OK.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me no son loved this hotel simply beautiful!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about the property. The room was wonderful. It was close to Universal Studios. The hotel was well kept and the staff was so friendly and professional. I will stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Russell W.

Liked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Shannette

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not my best experience.. the hotel rooms are very outdated the toilet hardly flushes, the elevators were constantly down. I had to wait a while to hopefully get on one . No one answers the phone after 10pm for the front desk. I did like that they had a Starbucks and cream shop but I hated my hotel room considering the amount of money I paid. They got me because it says “entrance to universal” however there are better that are even closer. Oh and I forgot to add that there is no microwave
Stayed 5 nights in Aug 2024

6/10 Okay

Hae Sook

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024