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Ramada by Wyndham Hotel & Water Park

3.0 star property
Family-friendly aparthotel with free water park access and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada by Wyndham Hotel & Water Park

Standard Suite, Multiple Beds, Non Smoking (with Bunk Beds) | View from room
Reception
Water park
Breakfast, lunch and dinner served
Deluxe Room, 2 Queen Beds, Non Smoking

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Pet-friendly
The price is NZ$129
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Kissimmee, FL
  • The Ice Factory of Central Florida
    16 min walk
  • Osceola Heritage Park
    2 min drive
  • Silver Spurs Arena
    2 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    16 min drive

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Ceiling fan
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Ceiling fan
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Ceiling fan
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Ceiling fan
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Water Park View)

View from room

Room, 2 Queen Beds, Non Smoking (Water Park View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Ceiling fan
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Ceiling fan
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Ceiling fan
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Ceiling fan
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Ceiling fan
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Ceiling fan
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Ceiling fan
  • 1 bathroom
  • Sleeps 8
  • 4 Queen Beds

Similar properties

Exterior

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Pool
Hot tub
Pet-friendly
Waterslide
3.6 out of 5, Good, (1622)
The price is NZ$246
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

About the area

Kissimmee

A family-friendly stay in Kissimmee awaits you at Ramada by Wyndham Hotel & Water Park. Within a 30-minute stroll, you'll find Osceola Heritage Park and Silver Spurs Arena. Highlights at this aparthotel include a free water park, a restaurant and a poolside bar. .You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, free local calls and a ceiling fan. A fridge and a microwave make in-room dining convenient. Nice touches to enhance your stay include a down duvet, a rainfall showerhead and free toiletries. A safe, a hairdryer and an iron/ironing board are also available. .The restaurant, Restaurant, is open for breakfast, lunch and dinner. Tiki Bar is the aparthotel's own cocktail bar, serving drinks along with lunch. Enjoy the gym, lazy river, Hot tub and kids' swimming pool. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of RV/bus/truck parking. .Sights within a 10-minute drive of this Kissimmee aparthotel include Lake Tohopekaliga and Kissimmee Lakefront Park.

What's nearby

  • Osceola Heritage Park - 2 min drive
  • Silver Spurs Arena - 2 min drive
  • Kissimmee Lakefront Park - 7 min drive
  • Gatorland® - 10 min drive
  • Give Kids the World Village - 12 min drive

Getting around

  • Kissimmee Station - 6 min drive
  • Tupperware Station - 11 min drive
  • Orlando International Airport (MCO) - 24 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Miller's Ale House - ‬2 min drive
  • ‪Melao Bakery - ‬4 min drive
  • ‪Elks Lodge - ‬7 min drive
  • ‪Wendy's - ‬12 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Ramada by Wyndham Hotel & Water Park

Family-friendly aparthotel with free water park access and fitness centre
Ramada by Wyndham Hotel & Water Park offers its guests a complimentary water park, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Ramada by Wyndham Hotel & Water Park.

This Kissimmee aparthotel is smoke free.

  • 180 guestrooms or units
  • 3 levels
  • 6 buildings
  • Conference rooms
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ramada by Wyndham Hotel & Water Park offers 180 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Beds feature down duvets. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Heated pool
  • Pool cabanas (surcharge)
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car recommended
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children's pool
  • Playground
  • Pool gate

Restaurants on site

  • Restaurant
  • Tiki Bar

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Games
  • TV in common areas

Outdoor areas

  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Computer station
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 11 kg per pet
  • Fee: USD 20 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the suburbs

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Gym
  • Heated pool
  • Waterslide
  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 180 units
  • 3 floors
  • 6 buildings
  • Access via exterior corridors
  • Ballroom
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Reception hall

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The water park, slides, and lazy river are closed Monday-Wednesday. The outdoor pool, children's playground, bounce house, and arcade rooms are open daily. The property will not charge a resort fee for nights the water park is closed. In March, the water park is open Wednesday-Sunday 10 AM-7 PM.

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 22.70 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Parking
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Flamingo Resort
Flamingo Resort Waterpark
Flamingo Waterpark
Flamingo Waterpark Kissimmee
Flamingo Waterpark Resort
Flamingo Waterpark Resort Kissimmee
Waterpark Flamingo
Clarion Resort Water Park
Clarion Resort & Waterpark Hotel Kissimmee
Clarion Resort And Waterpark
Clarion Hotel Waterpark

Frequently asked questions

What is the cancellation policy at Ramada by Wyndham Hotel & Water Park?

Ramada by Wyndham Hotel & Water Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ramada by Wyndham Hotel & Water Park?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Ramada by Wyndham Hotel & Water Park on 5 Jan 2025 start from NZ$88.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ramada by Wyndham Hotel & Water Park?

The closest beach to Ramada by Wyndham Hotel & Water Park is Getaway Glen (19.4 km).

Does Ramada by Wyndham Hotel & Water Park have a pool?

Ramada by Wyndham Hotel & Water Park has a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 10:00 AM to 7:00 PM.

Does Ramada by Wyndham Hotel & Water Park have a waterslide?

Yep, this property has a waterslide!

What makes Ramada by Wyndham Hotel & Water Park a romantic place to stay?

1 hot tub and poolside dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Ramada by Wyndham Hotel & Water Park.

Is Ramada by Wyndham Hotel & Water Park family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Ramada by Wyndham Hotel & Water Park is a hit with families.

Does Ramada by Wyndham Hotel & Water Park serve breakfast?

You bet, cooked-to-order breakfast is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Ramada by Wyndham Hotel & Water Park?

No, Ramada by Wyndham Hotel & Water Park does not offer an airport shuttle service.

Is there a bar or restaurant at Ramada by Wyndham Hotel & Water Park?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Ramada by Wyndham Hotel & Water Park?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Ramada by Wyndham Hotel & Water Park Reviews

Reviews

6.8
Rating 10 - Excellent. 399 out of 1309 reviews" "
Rating 8 - Good. 278 out of 1309 reviews" "
Rating 6 - Okay. 241 out of 1309 reviews" "
Rating 4 - Poor. 154 out of 1309 reviews" "
Rating 2 - Terrible. 237 out of 1309 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Fun place for kids
Stayed 2 nights in Sep 2024

10/10 Excellent

MAIRELIS

Travelled with family
Liked: Amenities
Great for kids , great restaurant inside with good price
Stayed 3 nights in Aug 2024

4/10 Poor

Aleyda

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled old and dirty. The carpet was stained and the last day we saw a roach in the bathroom
Stayed 2 nights in Sep 2024

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities
This is a great stay for families with small children. The water park is small and adequate for smaller children, they do have a nice pool that’s about 8Ft deep and closes hours after the water park does which is convenient for us adults.Overall good stay, property workers were kind and friendly and parking was included,The gym is not gym head friendly since they don’t have much in there but there is a lot of food choices around the area as well as a bar by the front desk lobby.
Stayed 2 nights in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No complaints about this place, especially for the price point. Great bang for the buck! Plus, super nice front desk staff, restaurant servers, and security staff (Apollo is the Man!) Clean room with a convenientrefrigerator & microwave, nice, accommodating housekeepers, and convenient access to the pool and the included waterpark (4 waterpark passes came with the room and it was right outside our door). Restaurant & Convenience Store right in the lobby, with no over inflated pricing at either. My family & I had a wonderful weekend. No, it may not be the Ritz Carlton, but last I checked, the Ritz Carlton doesn't have super fun waterslides & a lazy river.
Stayed 2 nights in Sep 2024

2/10 Terrible

Rajkumarie

Disliked: Cleanliness, property conditions & facilities
The pool was okay, the rooms was not really clean, a lizard was in my room had my kids screaming, also the morning before I left I saw a bed bug crawling on the bed. Now I am terrified I bought something home with me. I even made a video of the bed bug. Very disappointed, plus when it rains they close the pools and resorts. Each day I was there it was raining.
Stayed 5 nights in Aug 2024

6/10 Okay

Gabriela

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
No housekeeping services daily. During our stay at the resort, no one came to our rooms to change our towels or make our bed. I am aware during pandemic, the protocol was different, but there’s no more Covid.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liana

Stayed 3 nights in Jul 2024

10/10 Excellent

Roni

Liked: Cleanliness, amenities, property conditions & facilities
Great place friendly staff
Stayed 2 nights in Aug 2024

6/10 Okay

Darin

Travelled with family and small children
Liked: Amenities
Had fun with the kids. The property could use an update. The door didn’t feel completely closed. The kids loved it and had a lot of fun.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Everything was great and friendly
Stayed 3 nights in Aug 2024

2/10 Terrible

Toni

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This place really wasn’t what I was expecting. My son couldn’t go down any of the slides. The pool was not heated even though it said it was. The kiddie area had water that was freezing cold. The lazy river is 2ft deep the whole way around. My kids had an alright time but it would have been better if my son could have went down the slides I did get my deposit back as soon as I check out though. I will deff not be returning here.
Stayed 1 night in Aug 2024

4/10 Poor

Tichina K.

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I like that the kids are right outside ur door. I dont like that we only got 1 roll of tissue, nobody came to check on us or even tidy the room, not even to change towels.
Stayed 3 nights in Aug 2024

4/10 Poor

Fernando

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
Most bizarre hotel experience I’ve ever had. Most of the parking lot was closed because they were hosting a music festival that was “not for hotel guests”. Full stage, vendors, security, and bass that shook the whole building until 11pm. It was LOUD! No concern for guests whatsoever. Room smelled terrible as well.
Stayed 2 nights in Aug 2024

4/10 Poor

Nina

Travelled with family
Liked: Room comfort
Beware Hidden Fees
Many hidden fees and wrong pricing on firms and internet. Only minimum number of people per room is covered for water resort. 4-5 ppl room, only 4 people will be covered for water resort and you will need to pay for the 5th person. The front desk person at night was very sour, unhelpful and had a bad attitude. When I brought up that her form was incorrect on the fee pricing she said it was old and the new price was $10 more after I already signed it and gave it to her. I stated that the contract is binding and they need to honor it. She then changed the price on the firm as I was walking away. Also due to low staffing one slide was shut down and they didn't have many tubes for the lazy river.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Aug 2024

10/10 Excellent

Jayeski

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Edison

Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
God had us passing it off the highway, didn't see the sign. But excellent location near everything, receptionist was wondering very kind and patient. Kids had a wonderful time can't wait till go back..
Stayed 2 nights in Jul 2024

8/10 Good

Brandon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place for family to vacation. Gives a good 80s vibe for hotel experience.
Stayed 7 nights in Jul 2024

6/10 Okay

Melisa

Stayed 5 nights in Jul 2024

2/10 Terrible

Rosa

Travelled with family and small children
Disliked: Cleanliness
I had to leave the room at 11pm with 2 kids and I am pregnant. 1st room had bad humidity and moldy smell. 2nd room infested with roaches.
Stayed 1 night in Aug 2024

10/10 Excellent

Kiara

Travelled with family
Liked: Room comfort
Hotel stay
Had a great time, the kids enjoyed the hotels waterpark, plus in the arcade the kids also had a blast and won prizes, and it was awesome that the outside had additional big size board games.
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Travelled with family
Disliked: Room comfort
Needs improvement
Lack of communication and no maid service came and made our room no Bibles in the room and kids kept running around all night long making where we couldn't really get any sleep
Stayed 2 nights in Aug 2024