4/10 Poor
Joanne
18 Mar 2024
It was not terrible, but things I wish I knew prior to going, would have made me choose somewhere else to stay.
First, I paid for the pool/hot tub to be heated, they said it would be on prior to us coming. It was not. We went 2 full days without someone coming to unlock the unit, I made many calls asking them to turn it on, with them saying someone is on the way, which they did not show. Every call I made cost me $$ since I didn’t have a calling plan for USA.
Also to know, the heater is maxed at 86 degrees which is unfortunately for both the pool and hot tub, fine for the pool but hot tubs are usually 100-104 degrees. So just know you really have 2 pools not a pool and hot tub.
They only give 1 towel and 1 hand towel per guest. So pack towels, it was hard with using it to go to the pool then wanting to shower right after.
They give very minimal kitchen bakeware. We had 1 very used pizza size baking sheet for 10 guest, I had to buy one, oven takes a very long time to cook things.
Also you will have to buy dish soap, paper towels toilet paper etc, they only give 1 roll for each bathroom.
When it comes to the resort, you have to pay $37 extra for your guest to have access. It was a nice resort but very strict. You can not move chairs, you can not have any pool toys example, the kids had a mini football they were playing catch with and the staff took away, you can not jump in from the side of the pool. Basically no fun allowed. Again, just thinks I wish I knew before.
Joanne
Stayed 7 nights in Mar 2024