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Holiday Inn Resort Orlando - Lake Buena Vista by IHG

3.5 star property
Family-friendly resort with 2 hot tubs and 24-hour fitness centre

Photo gallery for Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Lobby
Outdoor pool, a heated pool, pool umbrellas, pool loungers
Outdoor pool, a heated pool, pool umbrellas, pool loungers
Property amenity
Poolside views, serves breakfast, lunch and dinner

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
The current price is NZ$223
includes taxes & fees
9 Apr - 10 Apr

Explore the area

Map
13351 State Road 535, Orlando, FL, 32821
  • Lake Bryan
  • Orlando Vineland Premium Outlets
    ‪3 min drive‬
  • Disney Springs™
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Exterior Corridor)

Standard Room, 2 Queen Beds (Exterior Corridor)

Standard Room, 2 Queen Beds (Exterior Corridor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Spacious)

Standard Room, 2 Queen Beds (Spacious)

Standard Room, 2 Queen Beds (Spacious)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Pool View (Kid)

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Pool View (Kid)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View (Nonsmoking)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony, Pool View (Nonsmoking)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Oversized)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Oversized)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Pool View

Suite, 1 Bedroom, Balcony, Pool View

Suite, 1 Bedroom, Balcony, Pool View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View (NonSmoking)

Standard Room, 1 King Bed, Balcony, Pool View (NonSmoking)

Standard Room, 1 King Bed, Balcony, Pool View (NonSmoking)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Kid)

Room, Multiple Beds (Kid)

Room, Multiple Beds (Kid)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed - double
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Holiday Inn Resort Orlando - Lake Buena Vista by IHG. You'll be 2.1 km (1.3 mi) from Orlando Vineland Premium Outlets and 3.1 km (2 mi) from Disney Springs™. Highlights at this resort include 2 hot tubs, a restaurant and an outdoor swimming pool. .The restaurant, Applebees, is open for breakfast, lunch and dinner. Rocco's Rockin' Tiki is the resort's own bar, serving drinks along with breakfast and lunch. Enjoy the 24-hour gym and pool loungers. 8000 square feet (743 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Orlando resort include Walt Disney World® Resort and Orange County Convention Center.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Orlando Vineland Premium Outlets - 3 min drive - 2.2 km
  • Disney Springs™ - 4 min drive - 3.2 km
  • Disney's Typhoon Lagoon Water Park - 7 min drive - 5.8 km
  • Old Town - 7 min drive - 7.9 km
  • Epcot® - 10 min drive - 8.4 km

Getting around

  • Orlando Station - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive

Restaurants

  • ‪The Polite Pig - ‬5 min drive
  • ‪Rainforest Cafe - ‬5 min drive
  • ‪Amorette's Patisserie - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Earl of Sandwich - ‬5 min drive

About this property

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Family-friendly resort with 2 hot tubs and 24-hour fitness centre
Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers its guests 2 hot tubs, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this resort measures 8000 square feet (743 square metres) and includes conference space. A library, a vending machine, and an arcade/games room are also featured at the family-friendly Holiday Inn Resort Orlando - Lake Buena Vista by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Orlando resort.

  • 496 guestrooms or units
  • 6 levels
  • 7 buildings
  • Conference rooms
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 1990
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers 496 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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  • Hot tub
  • Pet-friendly
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The price is NZ$246
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, uncovered parking on site (USD 21.30 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 3 to 18 for adults and USD 1 to 9 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Applebees
  • Rocco's Rockin' Tiki

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Arcade/game room
  • Games
  • Heated pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per night
  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Children's club/arcade access
  • Fitness centre access
  • In-room safe
  • Lending library access
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 3 to 18 for adults and USD 1 to 9 for children
  • Uncovered self-parking fee: USD 21.30 per night (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This resort only accepts chip-and-PIN credit cards for on-site payments. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash.


We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newberg Wine Country Hotel Orlando
Holiday Inn Express Newberg Wine Country Orlando
Holiday Inn Resort Orlando Lake Buena Vista
Holiday Inn Resort Buena Vista
Holiday Inn Buena Vista
Holiday Inn Resort Lake Buena Vista
Holiday Inn Orlando Lake Buena Vista
Holiday Inn Lake Buena Vista

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Orlando - Lake Buena Vista by IHG on 9 Apr 2025 start from NZ$165.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Yep, Holiday Inn Resort Orlando - Lake Buena Vista by IHG has a secured uncovered self car park with in/out privileges for USD 21.30 per night.

Are there any beaches close to Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

The closest beach to Holiday Inn Resort Orlando - Lake Buena Vista by IHG is Beachcomber Beach (9 km).

Does Holiday Inn Resort Orlando - Lake Buena Vista by IHG have a pool?

Yep, and guests love it! Holiday Inn Resort Orlando - Lake Buena Vista by IHG has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Holiday Inn Resort Orlando - Lake Buena Vista by IHG features 2 hot tubs, a heated pool and an outdoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Holiday Inn Resort Orlando - Lake Buena Vista by IHG a romantic place to stay?

Poolside dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Resort Orlando - Lake Buena Vista by IHG.

Is Holiday Inn Resort Orlando - Lake Buena Vista by IHG family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Resort Orlando - Lake Buena Vista by IHG is a hit with families.

Does Holiday Inn Resort Orlando - Lake Buena Vista by IHG serve breakfast?

You bet, buffet breakfast is offered daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

No, Holiday Inn Resort Orlando - Lake Buena Vista by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Holiday Inn Resort Orlando - Lake Buena Vista by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1766 out of 3161 reviews
Rating 8 - Good. 713 out of 3161 reviews
Rating 6 - Okay. 350 out of 3161 reviews
Rating 4 - Poor. 160 out of 3161 reviews
Rating 2 - Terrible. 172 out of 3161 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jennee

Stayed 2 nights in Jan 2025

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was nice for a great price. Excellent for kids.
Stayed 8 nights in Dec 2024

4/10 Poor

Anthony

Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Matt

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Previously stayed at the other Holiday Inn a few blocks away closer to Disney Springs and we liked that one MUCH better, that had a free breakfast & coffee every morning where this one did not, that one had a little store for snacks & drinks along with a food menu where this did not (although there was an Applebees on the premises it was pretty horrible both service & food). The heated pool was great, large pool with plenty of lounge chairs and towels to use, and open late until 11pm which is nice. ***If traveling with children there is a cool arcade in the lobby, however it doesn’t accept cash or debit cards, only credit cards, which is absolutely ridiculous as not everyone carries credit cards and there were lots of families not able to use the arcade because of this and it was pretty empty at all times and I’m guessing this is the reason as it’s a big hotel. There is a small theater room playing Disney movies which was nice. 7-11 directly next door, 24hr Walgreens across street and Chik-Fil-A etc. Good location overall and decent overall however I think the other Holiday Inn was much better and could walk to Disney Springs.
Stayed 5 nights in Dec 2024

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Cleanliness
.
Stayed 4 nights in Dec 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stole property out of safe in hotel room
Stayed 1 night in Dec 2024

2/10 Terrible

Sharon

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Money stolen out of safe by security
Stayed 3 nights in Jan 2025

10/10 Excellent

Akanksha

Stayed 1 night in Dec 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

keri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its located in a great area for shopping and lots of restaurants. Although a busy area it was still very quiet. You do have to pay for parking.
Stayed 1 night in Jan 2025

4/10 Poor

Courtney

Stayed 2 nights in Dec 2024

4/10 Poor

Erdavria, LOS ANGELES

Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Stayed 1 night in Jan 2025

2/10 Terrible

ralph

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
I drove 4 hours, upon checkin . The price that was on expedia for the total amount was incorrect and the hustler at the counter upcharged me for '' hotel resort fee and daily parking fee ". Huge red flag but with 3 kids wanting to get to sleep i paid for it knowing it was incorrect. Mind you his explanation was ohh you did it thur expedia but they dont know the true prices and dont know all our fees . But it gets better way better the hustler still had an ace up his sleeve and i was given a room that smelled like the locker room in high school full of football players after playing 5 games in the rain mixed with body odor snd sweat . The room had a outdated from 1980s rug that smelled like straight musk mold super horribile smell . As soon as my wife and 3 kids walked in our 3 year old baby gagged and almost threw up from how strong the mold was . Just being in the room for seconds we breathed in enough mold to make us all sick . I explained to my wife that i would try to fix things , so we went down stairs . Come to find out it was apparently a sold out night and they only had a 1 bedroom king size bed available when our reservation was for 2 bedrooms . Complete diaster !! I was told flat out look you have two options we can cancel your reservation which they did , and the other option you and your wife sleep in one bed and the kids sleep on the floor like wow !!! Had to cut our vacation short and went home.
Stayed 6 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was wonderful. All staff were pleasant and professional. We had a wonderful stay.
Stayed 13 nights in Dec 2024

6/10 Okay

Dawn

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer

Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hated that every time we wanted to relax in the hot tubs before settling in for the night we could not due to one or the other being broke and the one working being full of people and their children. One was broke the first 2 nights, then was fixed and the other one went out after that. Plus the pool was never vacuumed the entire time we were there. The same dirt and trash was on the bottom of the deeper end in the same spot every night we went down there.
Stayed 5 nights in Dec 2024

8/10 Good

Fanny

Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy, North Fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
It is nice that it is attached to Applebee's and there is a 7-11 next door to walk to because it's in a high traffic area and tough to get out of the parking lot sometimes. My particular room was near an outside door so there was a lot of noise with people going in and out at nearly all hours.
Stayed 1 night in Dec 2024