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Holiday Inn Resort Orlando - Lake Buena Vista by IHG

3.5 star property
Family-friendly resort with 2 hot tubs and 24-hour fitness centre

Photo gallery for Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Lobby
Point of interest
Property amenity
Poolside views, serves breakfast, lunch and dinner
Outdoor pool, a heated pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Parking available
  • Laundry
The current price is NZ$229
includes taxes & fees
26 Mar - 27 Mar

Explore the area

Map
13351 State Road 535, Orlando, FL, 32821
  • Orlando Vineland Premium Outlets
    ‪3 min drive‬
  • Disney Springs™
    ‪4 min drive‬
  • House of Blues Orlando
    ‪5 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Exterior Corridor)

Standard Room, 2 Queen Beds (Exterior Corridor)

Standard Room, 2 Queen Beds (Exterior Corridor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Spacious)

Standard Room, 2 Queen Beds (Spacious)

Standard Room, 2 Queen Beds (Spacious)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Pool View (Kid)

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Pool View (Kid)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 39 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View (Nonsmoking)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony, Pool View (Nonsmoking)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Oversized)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Oversized)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Pool View

Suite, 1 Bedroom, Balcony, Pool View

Suite, 1 Bedroom, Balcony, Pool View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View (NonSmoking)

Standard Room, 1 King Bed, Balcony, Pool View (NonSmoking)

Standard Room, 1 King Bed, Balcony, Pool View (NonSmoking)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Kid)

Room, Multiple Beds (Kid)

Room, Multiple Beds (Kid)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Resort Orlando Suites - Waterpark by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Waterslide
3.6 out of 5, Good, (2160)
The price is NZ$286
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn Resort Orlando Suites - Waterpark by IHG

About the area

Orlando

A family-friendly stay in Orlando awaits you at Holiday Inn Resort Orlando - Lake Buena Vista by IHG. You'll be 2.1 km (1.3 mi) from Orlando Vineland Premium Outlets and 3.1 km (2 mi) from Disney Springs™. Highlights at this resort include 2 hot tubs, a restaurant and an outdoor swimming pool. .The restaurant, Applebees, is open for breakfast, lunch and dinner. Rocco's Rockin' Tiki is the resort's own bar, serving drinks along with breakfast and lunch. Enjoy the 24-hour gym and pool loungers. 8000 square feet (743 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Orlando resort include Walt Disney World® Resort and Orange County Convention Center.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Orlando Vineland Premium Outlets - 3 min drive
  • Disney Springs™ - 4 min drive
  • Disney's Typhoon Lagoon Water Park - 7 min drive
  • Old Town - 7 min drive
  • Epcot® - 10 min drive

Getting around

  • Orlando Station - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive

Restaurants

  • ‪The Polite Pig - ‬5 min drive
  • ‪Rainforest Cafe - ‬5 min drive
  • ‪Amorette's Patisserie - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Earl of Sandwich - ‬5 min drive

About this property

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Family-friendly resort with 2 hot tubs and 24-hour fitness centre
Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers its guests 2 hot tubs, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this resort measures 8000 square feet (743 square metres) and includes conference space. A library, a vending machine, and an arcade/games room are also featured at the family-friendly Holiday Inn Resort Orlando - Lake Buena Vista by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Orlando resort.

  • 496 guestrooms or units
  • 6 levels
  • 7 buildings
  • Conference rooms
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 1990
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers 496 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, uncovered parking on site (USD 21.30 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 3 to 18 for adults and USD 1 to 9 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Applebees
  • Rocco's Rockin' Tiki

Things to do

  • 2 spa tubs
  • 24-hour gym
  • Arcade/game room
  • Games
  • Heated pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per night
  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Children's club/arcade access
  • Fitness centre access
  • In-room safe
  • Lending library access
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 3 to 18 for adults and USD 1 to 9 for children
  • Uncovered self-parking fee: USD 21.30 per night (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This resort only accepts chip-and-PIN credit cards for on-site payments. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash.


We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newberg Wine Country Hotel Orlando
Holiday Inn Express Newberg Wine Country Orlando
Holiday Inn Resort Orlando Lake Buena Vista
Holiday Inn Resort Buena Vista
Holiday Inn Buena Vista
Holiday Inn Resort Lake Buena Vista
Holiday Inn Orlando Lake Buena Vista
Holiday Inn Lake Buena Vista

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Orlando - Lake Buena Vista by IHG on 26 Mar 2025 start from NZ$168.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Yep, Holiday Inn Resort Orlando - Lake Buena Vista by IHG has a secured uncovered self car park with in/out privileges for USD 21.30 per night.

Are there any beaches close to Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

The closest beach to Holiday Inn Resort Orlando - Lake Buena Vista by IHG is Beachcomber Beach (9 km).

Does Holiday Inn Resort Orlando - Lake Buena Vista by IHG have a pool?

Yep, and guests love it! Holiday Inn Resort Orlando - Lake Buena Vista by IHG has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Holiday Inn Resort Orlando - Lake Buena Vista by IHG features 2 hot tubs, a heated pool and an outdoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Holiday Inn Resort Orlando - Lake Buena Vista by IHG a romantic place to stay?

Poolside dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Resort Orlando - Lake Buena Vista by IHG.

Is Holiday Inn Resort Orlando - Lake Buena Vista by IHG family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Resort Orlando - Lake Buena Vista by IHG is a hit with families.

Does Holiday Inn Resort Orlando - Lake Buena Vista by IHG serve breakfast?

You bet, buffet breakfast is offered daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

No, Holiday Inn Resort Orlando - Lake Buena Vista by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Holiday Inn Resort Orlando - Lake Buena Vista by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1679 out of 3034 reviews
Rating 8 - Good. 696 out of 3034 reviews
Rating 6 - Okay. 338 out of 3034 reviews
Rating 4 - Poor. 154 out of 3034 reviews
Rating 2 - Terrible. 167 out of 3034 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Stayed 1 night in Nov 2024

10/10 Excellent

Synthia

Liked: Staff & service, property conditions & facilities, room comfort
Nice stay
The people were awesome. We had one problem in the hall but was dealt eith right away!
Stayed 6 nights in Nov 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Karina

Stayed 2 nights in Nov 2024

2/10 Terrible

Keishla

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The lotion was water and the bed sheets had yellow stains.
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper good. I will back
Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

ramkumar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look awful. Stinky smell. Room to main lobby is too far and no clear directions.
Stayed 1 night in Nov 2024

8/10 Good

Carissa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The pool was amazing, bartender was my favorite bartender ever. Check your room before staying! Out shower was not cleaned
Stayed 1 night in Nov 2024

10/10 Excellent

Eileen Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently situated for attractions and local conveniences. The Front Desk here went out of their way to help me — they did everything to help and reassure me. Very friendly and welcoming staff, 10/10.
Stayed 5 nights in Nov 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Parminder

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near Disney Springs, nice resort. Staff was very helpful. Rooms were clean. Secured parking with access keys. Nice dining options nearby and easy access to i4 to drive to Universal.
Stayed 1 night in Nov 2024

6/10 Okay

Sonia

Travelled with family
Liked: Amenities
The day we arrived the lady at the front desk was not friendly at all. The safe was not working, the coffee maker did not function and there was this chair that was all ragged up, I could not believe. When I tried to get ice, the ice machine in the floor was not working either and I call front desk and she told me to go and look up on other floors, really a nightmare. Thanks to Natalia that change the chair, the coffee maker and brought ice for us. Thank God, Natalia!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Room was comfortable, Cable was not the best it kept freezing tv’s are a little out dated. Arcade is closed
Stayed 2 nights in Nov 2024

10/10 Excellent

Arsenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Planning to stay again this month on the 31st w family again…. Oh by the my only problem an employee from the restaurant attached to it was very rude ….when to get coffee in the morning and was super rude
Stayed 3 nights in Nov 2024

4/10 Poor

Amanda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival one room had a chirping smoke alarm, the other had a broken deadbolt.we had silver fish on one of the beds, the toilets clocked quickly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check in. Great food options. Beautiful place.
Stayed 1 night in Nov 2024

6/10 Okay

Todd

Stayed 1 night in Nov 2024

4/10 Poor

Irsanet

Disliked: Property conditions & facilities
Not again
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather, York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Pool was very relaxing.
Stayed 1 night in Nov 2024

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It's an ok stay
Customer service was excellent. Hotel needs a major renovation for what they are charging in resort fees. I was also over charged for the pet fee by $660. Thank goodness i got a printed copy of my bill.
Stayed 8 nights in Nov 2024