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Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

3.0 star property
Family-friendly Orlando hotel in Florida Center with a 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Terrace/patio
Outdoor pool, open 9 AM to 11 PM, free pool cabanas, pool umbrellas
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Point of interest

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
The price is NZ$194
includes taxes & fees
27 Jan - 28 Jan

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪10 min walk‬
  • Orlando Outlet Marketplace
    ‪14 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 98 sq m
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

DoubleTree by Hilton at the Entrance to Universal Orlando

Pool
Hot tub
Pet-friendly
Kids pool
4.2 out of 5, Very good, (6421)
The price is NZ$2,931
for 1 room
includes taxes & fees
4 Feb - 5 Feb
DoubleTree by Hilton at the Entrance to Universal Orlando

About the area

Orlando

A family-friendly stay in Orlando awaits you at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel. Within just a 10-minute stroll, you'll find popular attractions like Universal Orlando Resort and Orlando International Premium Outlets. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, TGI Fridays, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, kids' swimming pool, free pool cabanas and pool loungers. 12754 square feet (1185 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free theme park shuttle. .Within a 20-minute walk of this 3-property class Florida Center hotel, attractions include Universal’s Islands of Adventure and Universal CityWalk.

What's nearby

  • Universal Orlando Resort - 3 min walk
  • Orlando International Premium Outlets - 10 min walk
  • Universal CityWalk - 20 min walk
  • Universal Studios Florida - 3 min drive
  • The Wizarding World of Harry Potter™ - 4 min drive

Getting around

  • Orlando Station - 11 min drive
  • Sand Lake Road Station - 19 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Miller's Ale House - Orlando Kirkman - ‬8 min walk
  • ‪Bahama Breeze - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Five Guys - ‬17 min walk
  • ‪TGI Friday's - ‬1 min walk

About this property

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Family-friendly Orlando hotel in Florida Center with a 24-hour fitness centre
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 12754 square feet (1185 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel. For a fee, parking is available.

This 3-star Orlando hotel is smoke free.

  • 390 guestrooms or units
  • 10 levels
  • Conference rooms
  • 12754 sq ft of conference space
  • 1185 sq. m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers 390 accommodations with video game consoles and a safe. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 (weight limit: 65 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.94 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9 AM to 11 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel on 27 Jan 2025 start from NZ$162.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Yep, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel has a self car park with in/out privileges for USD 25.00 per day.

Does Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel have a pool?

Yep, and guests recommend it! Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9 AM to 11 PM.

Is Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel is a hit with families.

Does Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel serve breakfast?

Sure does, buffet brekkie is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

No, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Furry friends are welcome at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 29 kg per pet.

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 394 out of 1115 reviews" "
Rating 8 - Good. 205 out of 1115 reviews" "
Rating 6 - Okay. 189 out of 1115 reviews" "
Rating 4 - Poor. 129 out of 1115 reviews" "
Rating 2 - Terrible. 198 out of 1115 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are dirty and smell. Associates at front desk were not friendly and the elevators were broke.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Great location!
Stayed 1 night in Oct 2024

2/10 Terrible

airam

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed here two times and first time I was like ok maybe it can happen but this time it was worse. The cleanliness is a 2 out of 10. The staff is a 2 out of 10. I will not be staying here no more. Don’t recommend unless you don’t mind those things.
Stayed 2 nights in Oct 2024

4/10 Poor

CJ

Stayed 3 nights in Sep 2024

2/10 Terrible

Jennifer

Travelled with family
A dirty little suite
The hotel needs a lot of work. It is not updated, did not get cleaning or towel service. Garbage in the room was never picked up.
Stayed 3 nights in Oct 2024

6/10 Okay

Terri

Travelled with family
Family Vacay
Not the best but not the worst either
Stayed 1 night in Oct 2024

4/10 Poor

Tyus

Disliked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Jolene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only nice thing about this hotel was the bed. The rooms and hallways are dated and dirty. When we checked out the halls were lined with housekeeping dirty laundry and trash bags. There were holes in the comforters and my grandsons feet were so dirty after running around on the carpet. The AC return vent kept falling out of the wall and there was moldy water in the bottom. The parking lot security arms were broken 2 out of the 3 days we were there. If you can’t scan in to the parking lot because the arm is broken, you cannot get out. We had to back out of the line, park the car and go inside to have someone override the system so that we could get out. All three keys had to be reprogrammed at different times of the trip because they weren’t working. The ladies working at the front desk do not seem to like their job and are not accommodating at all. Would not stay here again.
Stayed 3 nights in Oct 2024

4/10 Poor

Benjamin

Stayed 1 night in Oct 2024

4/10 Poor

James

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cat box room
Our room smelled like a cat box. And then was bombarded with terrible air freshener. Room 134. I will say it is perfect for walking to universal studios. 4/5 minute walk
Stayed 1 night in Oct 2024

6/10 Okay

Wendy

Travelled with family
Convenient and easy to use
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Travelled with group
Disliked: Staff & service, property conditions & facilities
Staff seemed to hate their job. Poor attitude
Stayed 1 night in Oct 2024

6/10 Okay

Barron

It served its purpose but rooms are very average or maybe slightly below aesthetically
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

hunter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff. You have to pay $25 for parking. Only one elevator was working so took forever to come down and the stairs aren’t convenient.
Stayed 1 night in Oct 2024

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff actually were very nice BUT I do not understand why housekeeping staff are requesting to come in the room 2 hours before check out! Woke family up after not getting into room until after 2 am. Also next room had key deactivated while at breakfast 2 hours before check out. Maybe should invest in electronic equipment (if not already in place) alerting them when guest have checked out. Perfect place for theme parks, fairly clean rooms.
Stayed 1 night in Oct 2024

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in walking distance of 2 universal parks HS and IA. Friday's conveniently attached to the hotel for reasonably priced meals. Rooms lack some amenities like a drink fridge and microwave, but do have coffee makers. Superb and helpful staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Amazing place
Stayed 1 night in Aug 2024

2/10 Terrible

Phyllis

Disliked: Cleanliness, staff & service, property conditions & facilities
Id like a refund, room stank like cleaning fluid and I believe i was double charged by expedia then hotel as they said expedia did not charge my card
Stayed 1 night in Oct 2024

8/10 Good

Niles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice to a degree
The room was nice and the check in staff was awesome. We requested towels and washcloths twice and i had to go to front desk to get them. Housekeeping obviously attempted to clean the room, but left her stuff in our room and it was never cleaned. Paying for parking was not made known prior to arrival, which caused some monetary difficulty.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aaron R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been better in all elevators was working over all not a bad stay thanks and staff was very helpful and more importantly nice thanks for the stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcello

Business traveller
Good service
Stayed 1 night in Sep 2024

6/10 Okay

Oswaldo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not well kept. Our room smelled really bad like someone smoked in there. The room carpet was dirty and the furniture and bathroom don’t match was is in the pictures. The only good thing is the staff that is really nice and super professional
Stayed 2 nights in Oct 2024