Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
Exterior
Lobby lounge, pool views, open daily
Theme park shuttle
Lobby lounge, pool views, open daily

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
The current price is NZ$239
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
7800 Universal Boulevard, Orlando, FL, 32819
  • Orange County Convention Center
    ‪4 min drive‬
  • Universal’s Volcano Bay
    ‪5 min drive‬
  • Universal Studios Florida
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Sofa bed
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel. You'll be 2 km (1.2 mi) from Pointe Orlando and 2.5 km (1.6 mi) from Universal CityWalk. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Émilie Bar & Lounge serves American cuisine and is open for dinner. Liquid Sunshine is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and pool loungers. 14503 square feet (1347 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free theme park shuttle. .With a stay at this 4-property class Florida Center hotel, you'll be 3 km (1.8 mi) from Orange County Convention Center and 3.2 km (2 mi) from Universal’s Islands of Adventure.

What's nearby

  • Orange County Convention Center - 4 min drive - 3.1 km
  • Orlando International Premium Outlets - 4 min drive - 4.7 km
  • Universal’s Volcano Bay - 5 min drive - 3.2 km
  • Universal Studios Florida - 6 min drive - 3.9 km
  • Universal’s Islands of Adventure - 7 min drive - 5.2 km

Getting around

  • Orlando Station - 13 min drive
  • Sand Lake Road Station - 14 min drive
  • Orlando International Airport (MCO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Perkins American Food Co. - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬15 min walk

About this property

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel

Family-friendly hotel with 2 restaurants and 24-hour fitness centre
Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 14503 square feet (1347 square metres) and includes conference space. A terrace, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel. Parking is available for a fee. A complete renovation of Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel was completed in March 2024.

This 4-star Orlando hotel is smoke free.

  • 400 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Conference rooms
  • 14503 sq ft of conference space
  • 1347 sq. m of conference space
  • Built in 2002
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel offers 400 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 14 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Émilie Bar & Lounge
  • Liquid Sunshine
  • Orly's Market

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,503 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (76 centimetre wide)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property accepts cash payment only upon check-out.

Access methods

Staffed front desk

Pets

  • Pets: USD 112.50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14 for adults and from USD 10 for children
  • Uncovered self-parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 50.00 per night
  • Pet fee: USD 112.50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando
Crowne Plaza Orlando Universal
Crowne Plaza Universal
Crowne Plaza Universal Hotel
Crowne Plaza Universal Hotel Orlando
Crowne Plaza Universal Orlando
Orlando Crowne Plaza
Orlando Crowne Plaza Universal
Universal Crowne Plaza
Universal Crowne Plaza Orlando
Crown Plaza Orlando
Crowne Plaza Orlando Universal Hotel Orlando
Crowne Plaza Orlando Universal Hotel

Frequently asked questions

What is the cancellation policy at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel on 20 Apr 2025 start from NZ$238.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Yep, Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel has an uncovered self car park with in/out privileges for USD 35.00 per night.

Does Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel have a pool?

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM.

Does Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel have a waterslide?

No, there is no waterslide at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel, but CoCo Key Water Resort is a short 15-minute walk away.

What luxury perks are available at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel features an outdoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel.

Is Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel is a hit with families.

Does Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel serve breakfast?

Yep, full breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

No, Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Dogs are welcome at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 736 reviews
Rating 8 - Good. 135 out of 736 reviews
Rating 6 - Okay. 61 out of 736 reviews
Rating 4 - Poor. 35 out of 736 reviews
Rating 2 - Terrible. 43 out of 736 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHARMAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPER GORGEOUS HOTEL ROOM! Everything about the room was amazing and the hotel was perfect! The location was perfect close to everything.
Stayed 2 nights in Jan 2025

6/10 Okay

Forrest Ian, Doswell

Business traveller
Disliked: Staff & service, property conditions & facilities
the room i stayed in was fine, the cleaning service was supposed to be daily but they did not clean my room everyday. I had to request new bath towels because the lack of daily cleaning i ran out of supplies. I was at this hotel for a conference and the main are of the hotel was very cold. So cold in fact that the front staff had portable heaters around their desks. The room was so cold that people were wearing winter jackets and scarves during our three day event. It was very unpleasant.
Stayed 4 nights in Jan 2025

8/10 Good

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

8/10 Good

nikea

Liked: Cleanliness, property conditions & facilities
I love the scenery
Stayed 1 night in Jan 2025

6/10 Okay

Ivonne

Liked: Cleanliness, property conditions & facilities
The bus that shuttle that supposed to take us to Universal never showed up, so we have to rent Uber back and forth. The coffee pot in the bedroom didn’t work and we requested a changed in front desk… it was never replaced. We arrived from Universal (yesterday night, Saturday ) around 8 pm Ana’s went to the bar with my boyfriend to request a mojito. The lady behind the bar just said “ we don’t have mint” and turn around not any other help like we don’t have mojito but what about a Margarita…. But not so very disappointed. The hotel looks great, front desk is great but otherwise feels very unwelcome
Stayed 2 nights in Jan 2025

10/10 Excellent

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeannet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Really enjoyed our stay. The food in the restaurant is good and tasty. A bit chilly in the reception and dining area. But overall nice. The room was big and clean. Only really disadvantage is that you are not able to open a window for some fresh air. So the room got really hot and moist. The air conditioning was not helping. So sometimes we had the door to the corridor opened, to get a bit of 'fresh air' in the room.
Stayed 5 nights in Jan 2025

6/10 Okay

Marilyn

Travelled with family
Disliked: Amenities
It was close to everything that we went to, like universal studio, international outlet, icon park and Disney
Stayed 6 nights in Dec 2024

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 14 nights in Dec 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

huseyin john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Aaron

Stayed 1 night in Jan 2025

10/10 Excellent

Marta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Lia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Temika

Liked: Cleanliness, staff & service, amenities
It was a quiet , neat and conveniently located hotel . The heated pool was the icing on the cake for me .
Stayed 4 nights in Dec 2024

10/10 Excellent

danielle

Amamos gracias 🌟❤️
Stayed 2 nights in Dec 2024

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Water was out for whole hotel day of arrival. Had to ask for towels every single day - they would even take our clean ones away but never give us a single towel.Had to ask for toilet paper and kleenex - I have never experienced this at any other Hotel and I traveled for work ( 13 years).
Stayed 7 nights in Dec 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our days at Universal. Was a cheap Uber fare and everything was great at hotel. Drinks and food included.
Stayed 4 nights in Jan 2025

4/10 Poor

Rosabel, miami

Travelled with family
Disliked: Cleanliness
The rugs of the room and the hallways were very dirty
Stayed 3 nights in Dec 2024

8/10 Good

TAMMY

You will have to pay an additional $35 a night for parking that was not explained upfront but beyond that it’s extremely convenient to all major theme parks. Staff was amazing. Hotel room was large extremely clean quite pretty would definitely recommend. Will definitely stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was terrible felt like you were begging for towels and room to be cleaned Dogs barking all nite Very expensive at the bar There was a fire alarm that went off as the hotel flooded for the 2nd time And my mother had to ring me as i was on the 10th floor and heard no alarm When i askes why there was no alarm they said alarm only goes off when fire reaches the level your on which is a joke you would be dead before hand I wouldnt recommend anyone to stay here as it was one of the worst hotels in every way ive ever stayed in
Stayed 14 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024