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Lake Buena Vista Resort Village & Spa

4.0 star property
Condo resort connected to a shopping centre in Orlando with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lake Buena Vista Resort Village & Spa

2 outdoor pools, a heated pool, open 8:00 AM to 10:00 PM, pool umbrellas
Terrace/patio
Balcony view
Exterior detail
Interior entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Spa
  • Washer
  • Hot tub
The price is NZ$442
includes taxes & fees
22 Dec - 23 Dec

Explore the area

Map
8113 Resort Village Drive, Orlando, FL, 32821
  • Lake Buena Vista Factory Stores
    6 min walk
  • Lake Bryan
    5 min drive
  • Old Town
    6 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    15 min drive

Room options

View all photos for Family Suite, 3 Bedrooms, 2 Bathrooms, Fireworks View

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 3 Bedrooms, 2 Bathrooms, Fireworks View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 116 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 84 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 3 Bedrooms, 3 Bathrooms

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 3 Bedrooms, 3 Bathrooms

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 133 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Suite, 2 Bedrooms, Balcony

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony, Pool View

Suite, 2 Bedrooms, Balcony, Pool View | View from room

Suite, 2 Bedrooms, Balcony, Pool View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, Fireworks View

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 2 Bedrooms, 2 Bathrooms, Fireworks View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 3 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 3 Bedrooms, 2 Bathrooms

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 116 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

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Exterior

The Grove Resort & Water Park Orlando

Pool
Hot tub
Spa
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4.1 out of 5, Very good, (6680)
The price is NZ$385
for 1 night
includes taxes & fees
4 Jan - 5 Jan
The Grove Resort & Water Park Orlando

About the area

Orlando

At Lake Buena Vista Resort Village & Spa, you'll be connected to a shopping centre and 0.5 km (0.3 mi) from Lake Buena Vista Factory Stores. Highlights at this condo resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .You can enjoy a flat-screen TV with cable channels, and each condo features a washer/dryer, free WiFi and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a jetted bath and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A living room, a dining area and a separate bath and shower are also available. .A relaxing visit to Reflections Spa & Salon can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Frankie Farrells IrishPub, serves Irish cuisine and is open for breakfast, lunch and dinner. LBV Village Bar & Grill is the condo resort's own bar, serving drinks along with breakfast and lunch. Enjoy the 3 hot tubs, 24-hour gym and steam room plus access to a playground. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Each morning full breakfast is served between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 4-property class Orlando condo resort include Orlando Vineland Premium Outlets and Disney Springs™.
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What's nearby

  • Lake Buena Vista Factory Stores - 6 min walk
  • Orlando Vineland Premium Outlets - 6 min drive
  • Disney Springs™ - 8 min drive
  • SeaWorld® Orlando - 9 min drive
  • Epcot® - 14 min drive

Getting around

  • Tupperware Station - 17 min drive
  • Kissimmee Station - 18 min drive
  • Orlando International Airport (MCO) - 23 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Miller's Ale House - ‬18 min walk
  • ‪Olive Garden - ‬3 min drive
  • ‪Churromania - ‬17 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Lake Buena Vista Resort Village & Spa

Condo resort connected to a shopping centre in Orlando with 3 restaurants
Lake Buena Vista Resort Village & Spa offers its guests a full-service spa, 2 outdoor swimming pools, and 3 hot tubs along with a waterslide and a steam room. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A children's pool, a 24-hour fitness centre, and spa services are also featured at Lake Buena Vista Resort Village & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Orlando condo resort.

  • 475 guestrooms or units
  • 5 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Lake Buena Vista Resort Village & Spa offers 475 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 4-star condo resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

This Orlando condo resort provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Reflections Spa & Salon has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Arabic, English, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • 3 spa tubs
  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Fenced pool
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Car recommended
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Restaurants on site

  • Frankie Farrells IrishPub
  • LBV Village Bar & Grill
  • Pizza Hut Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 8 to 20 for adults and USD 8 to 20 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Outdoor furniture

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In an entertainment district
  • Near a health/beauty spa
  • Near an outlet shopping centre

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Heated pool
  • Shopping centre
  • Waterslide
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 475 units
  • 5 buildings
  • Banquet hall
  • Electric car charging station
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Daily housekeeping is not available at this property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 20 for adults and USD 8 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Resort Village staySky Hotel Resort
Lake Village staySky
Buena Vista Village & Orlando
Lake Buena Vista Resort Village & Spa Orlando
Lake Buena Vista Resort Village & Spa Condominium resort
Lake Buena Vista Resort Village Spa a staySky Hotel/Resort
Lake Buena Vista Resort Village & Spa Condominium resort Orlando

Frequently asked questions

What is the cancellation policy at Lake Buena Vista Resort Village & Spa?

Lake Buena Vista Resort Village & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lake Buena Vista Resort Village & Spa?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at Lake Buena Vista Resort Village & Spa on 22 Dec 2024 start from NZ$442.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lake Buena Vista Resort Village & Spa?

Yep, Lake Buena Vista Resort Village & Spa has a free self car park.

Are there any beaches close to Lake Buena Vista Resort Village & Spa?

The closest beach to Lake Buena Vista Resort Village & Spa is Beachcomber Beach (11.4 km).

Is there a spa on site at Lake Buena Vista Resort Village & Spa?

Yep, Reflections Spa & Salon is available for guests. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Lake Buena Vista Resort Village & Spa have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does Lake Buena Vista Resort Village & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Lake Buena Vista Resort Village & Spa?

This property features 2 outdoor pools, as well as a jetted bath and pillowtop beds.

What makes Lake Buena Vista Resort Village & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Lake Buena Vista Resort Village & Spa.

Is Lake Buena Vista Resort Village & Spa family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Lake Buena Vista Resort Village & Spa is a hit with families.

Are there hot tubs in the rooms at Lake Buena Vista Resort Village & Spa?

No, but there are Jetted bath in the guestrooms.

Does Lake Buena Vista Resort Village & Spa serve breakfast?

Sure does, full brekkie is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Lake Buena Vista Resort Village & Spa?

No, Lake Buena Vista Resort Village & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lake Buena Vista Resort Village & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lake Buena Vista Resort Village & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lake Buena Vista Resort Village & Spa?

No, only service animals are allowed.

Lake Buena Vista Resort Village & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3974 out of 8212 reviews" "
Rating 8 - Good. 2361 out of 8212 reviews" "
Rating 6 - Okay. 1074 out of 8212 reviews" "
Rating 4 - Poor. 480 out of 8212 reviews" "
Rating 2 - Terrible. 323 out of 8212 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, amenities, room comfort
Was a great place. Rooms could use a bit of upgrading. Also, could use decent kitchen pots and pans. But as expected for rental condos! Would stay again! Pool is very nice! Staff was very helpful!
Stayed 1 night in Sep 2024

10/10 Excellent

Riley

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great property highly recommended for some families or large groups
Stayed 2 nights in Sep 2024

8/10 Good

Renee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location to stay for visiting Disney or universal. Very affordable and so nice to have a full kitchen and a washer dryer in the room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Harold

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view, everyone was helpful and friendly. 5/5 for sure
Stayed 3 nights in Sep 2024

10/10 Excellent

Norlan Montano

Liked: Cleanliness, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Sep 2024

10/10 Excellent

Veronica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was visiting with my family of six (2 adults, 4 kids). Furniture was not new there were obvious wear and tear throughout the entire apartment, however, it was great for the price. I loved the full size, fully stocked kitchen and the 2 bathrooms. Check in was simple. Down side is they charge for cleaning services, but they do provide the necessary cleaning items like broom, mop, vacuum etc. It definitely is a home away from home. I will be booking again.
Stayed 6 nights in Sep 2024

10/10 Excellent

ma

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Frank

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I thought it was a very nice property for the money I can't complain I got a sweet three bedroom two bath full kitchen nice dining room nice balcony on the 13th floor where we saw the fireworks every night we were there I thought it was a great hotel and the money was very reasonable for the room.
Stayed 5 nights in Sep 2024

8/10 Good

Chelsea

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It was ok. Wish there was more water fun for the little
Stayed 3 nights in Sep 2024

10/10 Excellent

Fredy Amaya, Bloomfield

Travelled with family
Liked: Cleanliness, property conditions & facilities
I did like everything great Resort to spend the vacaciones with family.love it.
Stayed 7 nights in Sep 2024

8/10 Good

FRANCISCO

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed that our accommodation had space for a large family. Liked that we had pool options. Multiple of dining options. Convenience store on property was great for missed items at the grocery store. Overall a good experience.
Stayed 3 nights in Sep 2024

6/10 Okay

Wenda

Liked: Property conditions & facilities
The apartment suite was real nice lack of communication when you check in
Stayed 2 nights in Sep 2024

6/10 Okay

Josette

Liked: Property conditions & facilities
Had mold in my room and small bugs in kitchen
Stayed 7 nights in Sep 2024

4/10 Poor

Melisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To start when we arrived, i was trying to check in and a woman i assume to be the manager interrupted the guy that was checking me in to talk about some issue that was going on. Didnt apologize for any inconvenience. We get our room key and head up to the 11th floor but need to use my own cart as there were no luggage carts for us to use. We enter the room and we immediately not satisfied. I felt the room was not cleaned well. We found hairs on 2 of the beds top sheets, there was a vacuum cleaner in the closet, which was weird, and the master shower needed cleaning, the place itself seemed run down and it was disappointing as i read all the reviews before i booked the room. Also another fun fact, there were no usbs in the room so my husband and i had a tough time charging our phones, and no alarm clock or phone in the master room. It was becoming evening and my kids wanted to swim so i put aside my dissatisfaction to go to the pool. Well when we arrive to the pool, it was FILITY. Looked as though the pirate ship was falling apart. I delt with the filth in the pool bc my kids were having fun. After swimming we head over to the irish pub which was a nice dinner, then my kids wanted to go to the arcade. We arrive at the arcade and quite honestly your hotel should be ashamed to call that an arcade. More than half the games were broken and my husband lost $1 in one of the games but there was noone to tell so we also delt with that. Needless to say I WILL NEVER stay here again!
Stayed 2 nights in Aug 2024

8/10 Good

Kathleen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The transportation had odd time like home from Sea World so we had to drive and pay $60 to park the reason I picked this resort was the ability to shuttle to the parks. We enjoyed the rest of the resort and pool was nice.
Stayed 3 nights in Sep 2024

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really nice stay for the price. The arcade game room was not great - many of the games didn’t work, but still ok for a 4 yr old. The Irish restaurant was convenient and the little convenience store too. The room was nice and clean. The pool was nice, but the ship is just a slide for bigger kids, so my little one was bummed she couldn’t go on it at all. There’s no actual access on the top of the ship like I had thought.
Stayed 4 nights in Sep 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, room comfort
Stayed 8 nights in Sep 2024

8/10 Good

Glenn

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Pool was fun for kids. Liked that they had restaurant t, convenience store and arcade (though both exchanges were out of tokens and there was no attendant -night time). Clean and nice view.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
I recommend this hotel ;)
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Great for the family
Stayed 4 nights in Sep 2024

10/10 Excellent

Anne-Lindsey

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great. We enjoyed everything. Thank you.
Stayed 1 night in Sep 2024