6/10 Okay
Jacqualine C.
9 Mar 2022
Liked: Cleanliness
Not as Described….Needs Some TLC !
I have taken a week to think about this property after spending approx 2 months here . First of all the management company was excellent and went beyond trying to make this experience bearable . The home was very clean when we arrived which is always a plus . This home was meant for a quick family holiday and definitely not for long term . The furniture did not reflect the photos , maybe 10 yrs ago ! The couch was terrible springs covered with duct tape, it had a bad smell and was dirty and needs to be replaced . The beds were uncomfortable, double garage door with no opener , no mail service available and the landscaping around the pool was unkept and we were basically embarrassed to have guests. The owner did heat the pool for us since it was a long term rental and we were grateful for that as well but really this home needs some TLC. The whole Highland Reserve community was disappointing and this property which was rated 4+ was obviously rated on just the one reviews. I tried to send some pics of this property to VRBO but as yet have not heard back . Sorry for this rating but feel need to prevent someone else’s disappointment.
Jacqualine C.
Stayed 51 nights in Jan 2022