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Surestay Plus By Best Western Orlando Lake Buena Vista

2.5 star property
Hotel with free breakfast, near Orlando Vineland Premium Outlets
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Surestay Plus By Best Western Orlando Lake Buena Vista

Outdoor pool
In-room safe, iron/ironing board, bed sheets
In-room safe, iron/ironing board, bed sheets
Outdoor pool
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
8200 Palm Pkwy, Orlando, FL, 32836-6427
  • Orlando Vineland Premium Outlets
    4 min drive
  • Lake Bryan
    5 min drive
  • Disney Springs™
    5 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    22 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
2 bedrooms
  • 74 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
2 bedrooms
  • 75 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior
Extended Stay America Suites Orlando Lake Buena Vista
Pool
Breakfast included
Pet-friendly
Parking included
3.4 out of 5, (1002)
The price is NZ$153
for 1 night
includes taxes & fees
30 Nov - 1 Dec
Extended Stay America Suites Orlando Lake Buena Vista

About the area

Orlando

At Surestay Plus By Best Western Orlando Lake Buena Vista you'll be 3 km (1.8 mi) from Orlando Vineland Premium Outlets and 3.4 km (2.1 mi) from Disney Springs™. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a fitness centre and concierge services. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff. Each morning free breakfast is served. There's also the convenience of a free theme park shuttle. .Attractions within a 10-minute drive of this Orlando hotel include Orange County Convention Center and Walt Disney World® Resort.

What's nearby

  • Orlando Vineland Premium Outlets - 4 min drive
  • Disney Springs™ - 5 min drive
  • Discovery Cove - 6 min drive
  • Orange County Convention Center - 6 min drive
  • SeaWorld® Orlando - 7 min drive

Getting around

  • Orlando Station - 21 min drive
  • Orlando International Airport (MCO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Giordano's - ‬16 min walk
  • ‪Ford's Garage- Orlando - ‬4 min drive
  • ‪Sofrito Latin Cafe - ‬12 min walk
  • ‪Shake Shack - ‬4 min drive

About this property

Surestay Plus By Best Western Orlando Lake Buena Vista

Hotel with free breakfast, near Orlando Vineland Premium Outlets
Surestay Plus By Best Western Orlando Lake Buena Vista offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Surestay Plus By Best Western Orlando Lake Buena Vista. Self parking is free.

This Orlando hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • No smoking on site
Surestay Plus By Best Western Orlando Lake Buena Vista offers 123 air-conditioned accommodations with a safe and a hairdryer. This accommodation has separate dining areas and is furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Family friendly

  • Free theme park shuttle
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 3 November 2023 to 30 November 2024 (completion date subject to change). The following areas are affected:
  • Laundry facilities
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Surestay Plus By Best Western Orlando Lake Buena Vista Hotel
Surestay Plus By Best Western Orlando Lake Buena Vista Orlando

Frequently asked questions

Is parking available at Surestay Plus By Best Western Orlando Lake Buena Vista?

Yep, Surestay Plus By Best Western Orlando Lake Buena Vista has a free self car park.

How much does it cost to stay at Surestay Plus By Best Western Orlando Lake Buena Vista?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Orlando Lake Buena Vista on 24 Nov 2024 start from NZ$153.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Surestay Plus By Best Western Orlando Lake Buena Vista have a pool?

Surestay Plus By Best Western Orlando Lake Buena Vista has an outdoor pool.

Does Surestay Plus By Best Western Orlando Lake Buena Vista serve breakfast?

You bet, complimentary buffet brekkie is offered daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Surestay Plus By Best Western Orlando Lake Buena Vista?

No, Surestay Plus By Best Western Orlando Lake Buena Vista does not offer an airport shuttle service.

What time are check-in & check-out at Surestay Plus By Best Western Orlando Lake Buena Vista?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Surestay Plus By Best Western Orlando Lake Buena Vista?

No, only service animals are allowed.

Surestay Plus By Best Western Orlando Lake Buena Vista Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 345 out of 1041 reviews" "
Rating 8 - Good. 219 out of 1041 reviews" "
Rating 6 - Okay. 174 out of 1041 reviews" "
Rating 4 - Poor. 126 out of 1041 reviews" "
Rating 2 - Terrible. 177 out of 1041 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oluremi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Aug 2024

4/10 Poor

Erika

Disliked: Cleanliness, property conditions & facilities
Bugs
Stayed 3 nights in Aug 2024

4/10 Poor

RONEL

Disliked: Property conditions & facilities, room comfort
my clients were not happy at all with there stay they were not advised that the laundry was under construction so as theye were staying rhere for days there was noweher to get washing done for there onward trip and service was not good
Stayed 8 nights in Aug 2024

10/10 Excellent

Ritzy

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and quiet
Stayed 2 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The bathtub was dirty, the room smelled like mold and felt damp like something was wrong with the cooling system
Stayed 4 nights in Aug 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jonny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor Conditions
We have stayed at this hotel before and booked again because of the amenities, specifically a microwave and fridge. This was advertised in the photos on the hotels.com website. Come to find out, they are phasing out their microwaves. We asked at the front desk about it and he said he would ask the morning crew to let us use the kitchen microwave. We asked the next morning and they said no. Also the hotel is pretty run down—I know it’s being renovated, but the conditions are poor on a number of levels. Additionally, there were multiple bugs in the room, including a roach. Will definitely put this hotel on our no fly zone hotels.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quarto com cozinha bem localizado
Fiquei em um quarto ainda não renovado, quarto bom, amplo e confortável, arrumaram o quarto todos os dias. Cozinha com utensílios que facilitam bastante a estadia com crianças (geladeira grande, fogão, microondas, maquina de lavar louças, maquina café, torradeiras, armários, panelas, frigideiras, talheres, pratos, copos). Banheiro dos quartos antigos tem banheira, vi um quarto renovado que já era com chuveiro e box. A piscina já está funcionando, toda novinha, com móveis novos na área de piscina. Recepção e café ainda estão improvisados no hall devido às reformas. Café da manhã tem bebidas de máquina (sucos, leite, cafés), cereais, maquina de waffles, pão de forma, muffins, ovos, linguiça e uma fruta (maçã ou laranja). Tivemos alguns dias de problemas com elevador e internet devido a um vazamento que ocorreu durante as obras, mas no geral valeu o valor. Em relação às obras, vimos alguns quartos sendo renovados e em frente a estes tinha um pouco de poeira, mas no mais o hotel estava bem limpo. A localização é excelente.
Stayed 12 nights in Jul 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We have stayed at this hotel multiple times. Great location. Close to Disney parks and dinning. Never had a big issues. Good price. Large rooms for families. Kitchen is very convenient. Rooms always clean. The hotel is under construction. So some rooms are updated. Some are not. Other than that overall satisfied for the price. Will stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

sissi

Travelled with family
Stolen wallet
I called 2 times a soon is I got to the hotel because the safety box was close I went to the front desk to tell them once again no one went to check it. I told them that if I were not in the room please go in and open the safety box and leave it open they never went and unfortunately my son wallet was stolen I reported at the frond desk. Wallet didn’t have money or credit card in it, only my son school ID. It was very disappointing. It was a very special wallet because it was a gift from some special,It was in the night table. I really hope that it was a mistake and was taken with the sheet when they went to clean. Please make sure when a guest reports something make sure is done. I had to leave early in the mornings and came late at night because we went specially to do the parks and I couldn’t be in the hotel all day and asking or waiting to be done. We feel very sad we had to go through this in our vacations and specially that it had an special meaning.
Stayed 5 nights in Jul 2024

6/10 Okay

Evelyn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Renovation
I was not aware that the hotel was under renovation. The smell of mold and wet carpet permeated the air, the elevator and the stairs. Had it been mentioned in the booking site I would not have booked a room.
Stayed 3 nights in Jul 2024

2/10 Terrible

Stephanie Seegoolam

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is under major renovation. The room smelled like mold. Every spring in the aged mattress stuck out once laid upon. No blankets were provided. The entire floor was we stayed on had major reconstruction taking place. Motel 6 is better than this place.
Stayed 1 night in Jul 2024

10/10 Excellent

Adelfa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Valeria

Disliked: Cleanliness, property conditions & facilities
The area was very close to the parks and the AC worked that’s the good part the bad part elevator was broken room was on 4th floor we had to carry all our luggage up restroom smelled like pee the next day we found the rug wet asked about changing but it was late and did not want to carry all our stuff down by ourselves I guess we got what we payed for
Stayed 8 nights in Jul 2024

8/10 Good

Ali

Stayed 6 nights in Jul 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
Buen trato el hotel esta en construcción
Stayed 7 nights in Jul 2024

8/10 Good

Deise

Stayed 5 nights in Jul 2024

8/10 Good

Shiraz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was experience was good.
Stayed 5 nights in Jul 2024

4/10 Poor

Karry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Edgar

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Its was nasty and it had a mold odor and old
Stayed 1 night in Jul 2024

2/10 Terrible

Fallon

Stayed 1 night in Jul 2024

8/10 Good

Gabriella

Liked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Fernando

Liked: Cleanliness
Stayed 4 nights in Jun 2024

2/10 Terrible

Lauryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is DISGUSTING and run down. DO NOT STAY HERE!
Stayed 5 nights in Mar 2024