Universal’s Loews Royal Pacific Resort

4.0 star property
Family-friendly Orlando hotel in Florida Center with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Universal’s Loews Royal Pacific Resort

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Point of interest
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
The price is NZ$800
includes taxes & fees
11 Dec - 12 Dec

Explore the area

Map
6300 Hollywood Way, Orlando, FL, 32819
  • Universal CityWalk
    5 min walk
  • Universal’s Islands of Adventure
    6 min walk
  • Universal Studios Florida
    9 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Room options

Standard Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

Club Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Separate bedroom
Bathrobes
Designer toiletries
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Water View) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Bathrobes
Designer toiletries
Hairdryer
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
  • 62 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Room, 2 Queen Beds (Water View, Mobility) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds (Water View, Hearing) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Water View) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Private bathroom
Bathrobes
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Hearing) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Bathrobes
Designer toiletries
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Hearing) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Orlando

A family-friendly stay in Orlando awaits you at Universal’s Loews Royal Pacific Resort. Within just a 10-minute stroll, you'll find Universal CityWalk and Universal’s Islands of Adventure. Highlights at this hotel include 3 restaurants, an outdoor swimming pool and a poolside bar. .The sushi bar, Orchid Court Sushi Bar, serves sushi and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and waterslide. Other amenities include free Wi-Fi in public areas, a conference centre and early theme park entry. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free theme park shuttle. .Places within a 15-minute walk of this 4-property class Florida Center hotel include Universal Studios Florida and Universal’s Volcano Bay.

What's nearby

  • Universal CityWalk - 5 min walk - 0.4 km
  • Universal’s Islands of Adventure - 6 min walk - 0.5 km
  • Universal Studios Florida - 9 min walk - 0.8 km
  • Universal Orlando Resort - 9 min walk - 0.8 km
  • Universal’s Volcano Bay - 14 min walk - 1.2 km

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Jurassic Park - ‬11 min walk
  • ‪Toon Lagoon - ‬12 min walk
  • ‪The Toothsome Chocolate Emporium And Savory Feast Kitchen - ‬4 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Voodoo Doughnut - ‬7 min walk

About this property

Universal’s Loews Royal Pacific Resort

Family-friendly Orlando hotel in Florida Center with 3 restaurants
Universal’s Loews Royal Pacific Resort offers its guests a kids' pool, an outdoor pool, a waterslide, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 85000 square feet (7897 square metres) and includes a conference centre. A fitness centre, early theme park entry, and express theme park tickets are also featured at the family-friendly Universal’s Loews Royal Pacific Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Orlando hotel.

  • 1000 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Conference rooms
  • 85000 sq ft of conference space
  • 7897 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Universal’s Loews Royal Pacific Resort offers 1000 accommodations with iPod docking stations and a safe. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Uncovered parking on site (USD 33 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Bula Bar and Grille
  • Islands Dining Room
  • Jake's American Bar
  • Orchid Court Sushi Bar
  • Tuk Tuk Market

Family friendly

  • Arcade/game room
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (85,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults and USD 5 to 20 for children
  • Uncovered self-parking fee: USD 33 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Loews Orlando Royal Pacific
Loews Pacific Resort Universal Orlando
Loews Pacific Royal Orlando
Loews Pacific Royal Resort Orlando
Loews Royal Pacific
Loews Royal Pacific Resort
Loews Royal Pacific Resort Universal Orlando Hotel
Loews Royal Pacific Resort Universal Orlando Hotel Orlando
Loews Royal Pacific Universal
Universal Loews Royal Pacific
Universal's Loews Royal Pacif
Universal's Loews Royal Pacific Resort
Universal's Loews Royal Pacific

Frequently asked questions

What is the cancellation policy at Universal’s Loews Royal Pacific Resort?

Universal’s Loews Royal Pacific Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Universal’s Loews Royal Pacific Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Universal’s Loews Royal Pacific Resort on 11 Dec 2024 start from NZ$800.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Universal’s Loews Royal Pacific Resort?

Yep, Universal’s Loews Royal Pacific Resort has an uncovered self car park with in/out privileges for USD 33 per night.

Does Universal’s Loews Royal Pacific Resort have a pool?

Yep, and guests love it! Universal’s Loews Royal Pacific Resort has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Universal’s Loews Royal Pacific Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Universal’s Loews Royal Pacific Resort?

Universal’s Loews Royal Pacific Resort features an outdoor pool, a steam room and 3 restaurants.

Is Universal’s Loews Royal Pacific Resort family-friendly?

You bet! With amenities such as a children's pool and express theme park tickets, as well as free infant beds in the guestrooms, it's no surprise that Universal’s Loews Royal Pacific Resort is a hit with families.

Does Universal’s Loews Royal Pacific Resort serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Universal’s Loews Royal Pacific Resort?

No, Universal’s Loews Royal Pacific Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Universal’s Loews Royal Pacific Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Universal’s Loews Royal Pacific Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Universal’s Loews Royal Pacific Resort?

Furry friends are welcome at Universal’s Loews Royal Pacific Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Universal’s Loews Royal Pacific Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1045 out of 1531 reviews" "
Rating 8 - Good. 294 out of 1531 reviews" "
Rating 6 - Okay. 101 out of 1531 reviews" "
Rating 4 - Poor. 51 out of 1531 reviews" "
Rating 2 - Terrible. 40 out of 1531 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for access to the park. Staff very efficient. Nice hotel. Only issue is cost of parking per night.
Stayed 9 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Lovely hotel, easy walk to the parks, food very expensive!
Stayed 1 night in Aug 2024

6/10 Okay

Rikki Rose

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was a good hotel. Great food options. I was a little shocked that there wasn't a microwave in the room. Overall a good experience.
Stayed 5 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for access to parks and rides
Great convenience when visiting the parks especially for access to the express queues. Check in was efficient and fast and the room was fresh bright and airy. Will definitely be making a return trip.
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Nicholas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs updating
Stayed 1 night in Aug 2024

2/10 Terrible

Ricardo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Where to start, well we get to the pacific resort and check in everything seems ok till we get to our room. We walk into the room at first glance it’s very small but ok let’s see what else the furniture is that of a cheap discounted furniture store, the drawer on one of the dressers was broken when we got there and after a long traveling day we decided to go to bed early only to wake up to maintenance knocking on my door at 8pm. The dresser should have been fixed before we got in the room.The bed mattresses were the worst we have ever slept on. You can feel and hear the springs in the mattresses. The room had a $50 a night feel, not the thousands of dollars we paid. So very disappointed. People don’t seem to understand that customers have to save to take these vacations and after a long day a good nights sleep is very important. We couldn’t wait to come home.
Stayed 7 nights in Aug 2024

8/10 Good

KENNETH, Branson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful place to stay. The value of the Express passes that come with the room more than pay for it. The only disappointment was that I requested a room with a bathtub, but was given one with just a shower.
Stayed 1 night in Aug 2024

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel highly recommended
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Stayed 4 nights in Aug 2024

10/10 Excellent

Kiara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So many reasons to stay at Royal Pacific
Close to both Islands of adventure and universal studios. A 10 minute walk or 5 minute water taxi ride to the front gates. Complimentary Fast passes to both parks for the duration of your stay are great perks and reasons to stay here and that is before the great customer service offered by the whole team at Royal Pacific, the great pool area and comfortable and quiet room.
Stayed 1 night in Aug 2024

10/10 Excellent

Gania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Lovely hotel, the room was spacious and the view was exceptional. The staff were attentive and we couldn't fault the service, particularly poolside. Film night at the pool was great for the kids. The only criticism I have is that the wait for the water taxi is longer than you'd want in the heat and I think they need to be more frequent. The express passes are fantastic and can be used on the day you check in and out so definitely worth a one night stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Geraint

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
August 12th 2024
Great hotel and close to parks and benefit of express passes
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for Universal Studios it’s just so close and the kids loved it.
Stayed 7 nights in Aug 2024

6/10 Okay

Holly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

LINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to universal
Stayed 2 nights in Aug 2024

4/10 Poor

Juliana

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Everything was fine, so we requested room service, and the only thing that was done was to change the towels, but the sheets were not changed, and no trash bags were placed in our room's trash cans. We were expecting more than that, actually, we were expecting the bare minimum (changing the sheets) since this is a luxury hotel!
Stayed 3 nights in Aug 2024