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Universal's Loews Sapphire Falls Resort

4.0 star property
Family-friendly Orlando hotel in Florida Center with bars
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Universal's Loews Sapphire Falls Resort

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
Lobby
Exterior
Hospitality Suite (Includes Early Park Admission*) | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

The price is NZ$397
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
6601 Adventure Way, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪5 min walk‬
  • Universal’s Volcano Bay
    ‪7 min walk‬
  • Universal CityWalk
    ‪13 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Lagoon View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lagoon View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View (Mobility) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View (Hearing) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lagoon View (Hearing) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility/Hearing) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Hearing) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Hearing) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Sapphire Suite (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Sapphire Suite (Includes Early Park Admission*)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
  • 79 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hospitality Suite (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Hospitality Suite (Includes Early Park Admission*)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
  • 126 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Includes Early Park Admission*)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Kids Suite) (Includes Early Park Admission*)

Room (Kids Suite) (Includes Early Park Admission*)

Room (Kids Suite) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Room, Non Smoking, Lagoon View (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, Non Smoking, Lagoon View (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Lagoon View (Includes Early Park Admission*)

View from room

Room, 2 Queen Beds, Non Smoking, Lagoon View (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Non Smoking, Pool View (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, Non Smoking, Pool View (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Early Park Admission*)

View from room

Standard Room, 2 Queen Beds, Non Smoking (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

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Exterior

Universal's Cabana Bay Beach Resort

Pool
Hot tub
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4.4 out of 5, Excellent, (5018)
The price is NZ$490
for 1 room
includes taxes & fees
7 Feb - 8 Feb
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About the area

Orlando

A family-friendly stay in Orlando awaits you at Universal's Loews Sapphire Falls Resort. Within just a 15-minute stroll, you'll find Universal’s Volcano Bay and Universal CityWalk. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Amatista Cookhouse™, serves Caribbean cuisine and is open for breakfast, lunch and dinner. Strong Water Tavern is the hotel's own gastropub, serving drinks along with light fare. Enjoy the gym, Hot tub, sauna and waterslide. 118 square feet (11 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, early theme park entry and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free theme park shuttle. .Places within a 30-minute walk of this 4-property class Florida Center hotel include Universal’s Islands of Adventure and Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 5 min walk
  • Universal’s Volcano Bay - 7 min walk
  • Universal CityWalk - 13 min walk
  • Universal’s Islands of Adventure - 13 min walk
  • Universal Studios Florida - 3 min drive

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Jurassic Park - ‬2 min drive
  • ‪Toon Lagoon - ‬19 min walk
  • ‪The Toothsome Chocolate Emporium And Savory Feast Kitchen - ‬17 min walk
  • ‪Bayliner Diner - ‬4 min walk
  • ‪Confisco Grille & Backwater Bar - ‬15 min walk

About this property

Universal's Loews Sapphire Falls Resort

Family-friendly Orlando hotel in Florida Center with bars
As a guest of Universal's Loews Sapphire Falls Resort, you'll find an outdoor pool, a waterslide, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 118 square feet (11 square metres) and includes a conference centre. A fitness centre, a terrace, and early theme park entry are also featured at the family-friendly Universal's Loews Sapphire Falls Resort. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

  • 1000 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Conference rooms
  • 118 sq ft of conference space
  • 11 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Universal's Loews Sapphire Falls Resort offers 1000 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amatista Cookhouse™
  • Drhum Club Kantine
  • New Dutch Trading Co.™
  • Strong Water Tavern

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (118 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults and USD 5 to 15 for children
  • Covered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Hotel Universal's Loews Sapphire Falls Resort Orlando
Orlando Universal's Loews Sapphire Falls Resort Hotel
Hotel Universal's Loews Sapphire Falls Resort
Universal's Loews Sapphire Falls Resort Opening Summer 2016
Universal's Loews Sapphire Falls Resort Hotel
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Resort Hotel Orlando

Frequently asked questions

What is the cancellation policy at Universal's Loews Sapphire Falls Resort?

Universal's Loews Sapphire Falls Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Universal's Loews Sapphire Falls Resort?

As of 24 Jan 2025, prices found for a 1-night stay for 2 adults at Universal's Loews Sapphire Falls Resort on 9 Feb 2025 start from NZ$396.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Universal's Loews Sapphire Falls Resort?

Yep, Universal's Loews Sapphire Falls Resort has a covered self car park with in/out privileges for USD 36 per night.

Does Universal's Loews Sapphire Falls Resort have a pool?

Yep, and guests love it! Universal's Loews Sapphire Falls Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Universal's Loews Sapphire Falls Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Universal's Loews Sapphire Falls Resort?

Universal's Loews Sapphire Falls Resort features an outdoor pool, 1 hot tub and 2 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Universal's Loews Sapphire Falls Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Universal's Loews Sapphire Falls Resort.

Is Universal's Loews Sapphire Falls Resort family-friendly?

You bet! With amenities such as early theme park entry and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Universal's Loews Sapphire Falls Resort is a hit with families.

Does Universal's Loews Sapphire Falls Resort serve breakfast?

Sure does, cooked-to-order breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Universal's Loews Sapphire Falls Resort?

No, Universal's Loews Sapphire Falls Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Universal's Loews Sapphire Falls Resort?

Yep, you can grab a meal at Universal's Loews Sapphire Falls Resort's onsite restaurant that serves Caribbean cuisine.

What time are check-in & check-out at Universal's Loews Sapphire Falls Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Universal's Loews Sapphire Falls Resort?

Furry friends are welcome at Universal's Loews Sapphire Falls Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Universal's Loews Sapphire Falls Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 965 out of 1305 reviews" "
Rating 8 - Good. 213 out of 1305 reviews" "
Rating 6 - Okay. 62 out of 1305 reviews" "
Rating 4 - Poor. 38 out of 1305 reviews" "
Rating 2 - Terrible. 27 out of 1305 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 5 nights in Oct 2024

10/10 Excellent

Angie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Lowes Sapphire Falls Resort was a great place to stay! Super friendly and helpful staff, easy access to the parks and very pretty atmosphere.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great from start to finish
Stayed 9 nights in Oct 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel for staying in Universal Studios!
Stayed 1 night in Sep 2024

10/10 Excellent

Johnny

Everything was great
Stayed 1 night in Oct 2024

10/10 Excellent

Joellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Alyssa

Liked: Cleanliness, property conditions & facilities, room comfort
Great trip with a few hiccups
Hotel was beautiful! Loved our room and our view. Had a few hiccups during our stay. The one day we had left our room picked up so the maids could come in and clean and we got a text after we had been out at the parks all day saying they were respecting our privacy and didn’t enter our room because we had the do not disturb on our door. It was not on the door and someone had entered our room because a second bottle of overpriced water had been placed in our room while we were out. I called and asked the front desk and they apologized and said they could come clean our room then. After being out all day we just waited to have it cleaned the following day. The other issue was the valet we paid for to make sure our brand new car was taken care of with extra care had a pen mark on the door panel of the white leather. We have never had pens in the car and it wasn’t there the first days we got there. They said they would try to remove the pen mark or would fill out a claim neither ever happened which was a little irritating. We were also there during hurricane Milton so we spent a lot of time in our room which put a damper on our trip but that of course was not the hotels fault. They may want to look into the fact that the floor where the lobby is had a very strong marijuana smell by the ice room every single day we were there. I think it could be employees but we weren’t for sure. Not a huge deal for us but for people with little kids it might be concerningWill probably stay again
View from our pool view room ♥️
Disney springs
Stayed 7 nights in Oct 2024

6/10 Okay

Brian

Stayed 3 nights in Oct 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, amenities
Property is nice. We had requested an upper floor room and even had to wait over half an hour to get one. Called to front desk to reprogram keys only to find out they didn't have any upper rooms available. No real biggie, just disappointed. Beds are comfortable. Don't like the sliding door for the bathroom though...not very private. Boat access to the parks is a major plus and even walking to them was great. A little better maintenance on the grounds could go a long way though.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Stayed 3 nights in Sep 2024

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

HOPE, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort!
Stayed 1 night in Oct 2024

10/10 Excellent

Erica, North Bethesda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel really gives a full resort vibe. The boat ride directly to universal was amazing!
Stayed 4 nights in Aug 2024

10/10 Excellent

Erica, North Bethesda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Aug 2024

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

wenjie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really nice place. The water taxi is so convenient and the captain Whose name is Will is so nice and friendly! Our family had a really great time during the stay! We will come back to this resort next time!
Stayed 4 nights in Oct 2024

10/10 Excellent

Matus

Liked: Property conditions & facilities
We loved everything about our trip. Clean rooms, beautiful pool, boat rides to and from the park…
Stayed 4 nights in Oct 2024

8/10 Good

Jason, Pelham

Travelled with family
Liked: Cleanliness, property conditions & facilities
I was a little upset they didn’t take off the room service meal I had that was awful. The steak was well overcooked and so salted I couldn’t even eat. I did leave a note but was still charged. Place was nice and convient however.
Stayed 6 nights in Sep 2024

10/10 Excellent

Robert Reid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very effortless process to have a good time
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024