Universal's Loews Sapphire Falls Resort

4.0 star property
Family-friendly Orlando hotel in Florida Center with bars
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Universal's Loews Sapphire Falls Resort

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
Hospitality Suite (Includes Early Park Admission*) | Terrace/patio
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Hot tub
  • Parking available
  • Breakfast available
The price is NZ$389
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
6601 Adventure Way, Orlando, FL, 32819
  • Universal Orlando Resort
    5 min walk
  • Bar 17 Bistro
    3 min walk
  • Orlando Station
    11 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Room options

Room, 2 Queen Beds, Lagoon View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View (Mobility) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Lagoon View (Hearing) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Mobility/Hearing) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Mobility) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Hearing) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Sapphire Suite (Includes Early Park Admission*)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 79 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Hospitality Suite (Includes Early Park Admission*)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 126 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Includes Early Park Admission*)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Kids Suite) (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Room, Non Smoking, Lagoon View (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Lagoon View (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Queen Beds

Room, Non Smoking, Pool View (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Orlando

A family-friendly stay in Orlando awaits you at Universal's Loews Sapphire Falls Resort. Within just a 15-minute stroll, you'll find Universal’s Volcano Bay and Universal CityWalk. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Amatista Cookhouse™, serves Caribbean cuisine and is open for breakfast, lunch and dinner. Strong Water Tavern is the hotel's own gastropub, serving drinks along with light fare. Enjoy the gym, Hot tub, sauna and waterslide. 118 square feet (11 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, early theme park entry and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free theme park shuttle. .Places within a 30-minute walk of this 4-property class Florida Center hotel include Universal’s Islands of Adventure and Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 5 min walk
  • Universal’s Volcano Bay - 7 min walk
  • Universal CityWalk - 13 min walk
  • Universal’s Islands of Adventure - 13 min walk
  • Universal Studios Florida - 3 min drive

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Jurassic Park - ‬2 min drive
  • ‪Toon Lagoon - ‬19 min walk
  • ‪The Toothsome Chocolate Emporium And Savory Feast Kitchen - ‬17 min walk
  • ‪Bayliner Diner - ‬4 min walk
  • ‪Confisco Grille & Backwater Bar - ‬15 min walk

About this property

Universal's Loews Sapphire Falls Resort

Family-friendly Orlando hotel in Florida Center with bars
As a guest of Universal's Loews Sapphire Falls Resort, you'll find an outdoor pool, a waterslide, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 118 square feet (11 square metres) and includes a conference centre. A fitness centre, a terrace, and early theme park entry are also featured at the family-friendly Universal's Loews Sapphire Falls Resort. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

  • 1000 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Conference rooms
  • 118 sq ft of conference space
  • 11 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Universal's Loews Sapphire Falls Resort offers 1000 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered parking on site (USD 33 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amatista Cookhouse™
  • Drhum Club Kantine
  • New Dutch Trading Co.™
  • Strong Water Tavern

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Waterslide

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (118 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults and USD 5 to 15 for children
  • Covered self-parking fee: USD 33 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Hotel Universal's Loews Sapphire Falls Resort Orlando
Orlando Universal's Loews Sapphire Falls Resort Hotel
Hotel Universal's Loews Sapphire Falls Resort
Universal's Loews Sapphire Falls Resort Opening Summer 2016
Universal's Loews Sapphire Falls Resort Hotel
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Resort Hotel Orlando

Frequently asked questions

What is the cancellation policy at Universal's Loews Sapphire Falls Resort?

Universal's Loews Sapphire Falls Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Universal's Loews Sapphire Falls Resort?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Universal's Loews Sapphire Falls Resort on 6 Jan 2025 start from NZ$388.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Universal's Loews Sapphire Falls Resort?

Yep, Universal's Loews Sapphire Falls Resort has a covered self car park with in/out privileges for USD 33 per night.

Does Universal's Loews Sapphire Falls Resort have a pool?

Yep, and guests love it! Universal's Loews Sapphire Falls Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Universal's Loews Sapphire Falls Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Universal's Loews Sapphire Falls Resort?

Universal's Loews Sapphire Falls Resort features an outdoor pool, 1 hot tub and 2 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Universal's Loews Sapphire Falls Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Universal's Loews Sapphire Falls Resort.

Is Universal's Loews Sapphire Falls Resort family-friendly?

You bet! With amenities such as early theme park entry and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Universal's Loews Sapphire Falls Resort is a hit with families.

Does Universal's Loews Sapphire Falls Resort serve breakfast?

Sure does, cooked-to-order breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Universal's Loews Sapphire Falls Resort?

No, Universal's Loews Sapphire Falls Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Universal's Loews Sapphire Falls Resort?

Yep, you can grab a meal at Universal's Loews Sapphire Falls Resort's onsite restaurant that serves Caribbean cuisine.

What time are check-in & check-out at Universal's Loews Sapphire Falls Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Universal's Loews Sapphire Falls Resort?

Furry friends are welcome at Universal's Loews Sapphire Falls Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Universal's Loews Sapphire Falls Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 966 out of 1321 reviews" "
Rating 8 - Good. 221 out of 1321 reviews" "
Rating 6 - Okay. 67 out of 1321 reviews" "
Rating 4 - Poor. 38 out of 1321 reviews" "
Rating 2 - Terrible. 29 out of 1321 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John Howard

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied with this hotel. Water taxi was very convenient. It’s also a pleasant walk from the parks, maybe 15 minutes. We had stayed at Royal pacific to get the express passes but then transferred here to relax. Our bags were moved over for us so it was pretty seamless and saved about $300 per night. We enjoyed the bar and restaurant at this hotel. The pool was also lovely. Would definitely stay again (for non park days 🙂, you can’t beat having the express passes)
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus, Harlingen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent housekeeping. Good staff awesome location
Stayed 5 nights in Sep 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul A, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property, I did not like the blankets they use on the beds as they cause dust and lint in the room also a better dining selection would be nice…
Stayed 4 nights in Jul 2024

8/10 Good

Dime

Stayed 1 night in Aug 2024

10/10 Excellent

dorottya

Boat ride to studio
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Stuart, Orléans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like many properties in Orlando that are busy all the time rooms sometimes show their usuage a bit. Shower water pressure really low. Fixed right away. Wall safe broke. Replaced in less than an hour
Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff was very friendly and helpful. Was allowed to check in alightly early since i got there sooner than expected. Hotel was in great condition and the pool was very relaxing with an occasional surprise duck walking around
Stayed 2 nights in Sep 2024

10/10 Excellent

ANDREA

Stayed 6 nights in Aug 2024

8/10 Good

Dulce

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Trina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved it!
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Darion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Sep 2024

10/10 Excellent

Spencer, Davenport

Travelled with partner
Liked: Amenities
Great place to stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

andrea

Very nice and clean. Close to the parks
Stayed 2 nights in Sep 2024

6/10 Okay

Shannon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was disappointing, but the hotel was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area
Stayed 10 nights in Aug 2024

10/10 Excellent

Clifton

Stayed 2 nights in Aug 2024

10/10 Excellent

Ebone

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort 10/10
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabet

Liked: Cleanliness, staff & service, property conditions & facilities
The place was extremely clean and very beautiful. We enjoyed our stay very much and would definitely recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Matthew, Cincinnati

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities
First day we got there I was directed to 5 different places for my dog to potty. No one knew where he was supposed to go until I spoke to someonw in Valet services. The 5 employees I spoke to each sent me to 5 different corners of the property. It was 100 degrees and humid. I would love to say more but it is a waste of my time.
Stayed 6 nights in Aug 2024