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SureStay Plus Hotel By Best Western Portland Route 52 West

2.5 star property
Hotel in Portland with free breakfast and 24-hour fitness centre

Photo gallery for SureStay Plus Hotel By Best Western Portland Route 52 West

Reception
Desk, laptop workspace, iron/ironing board, WiFi
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Indoor pool, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
The current price is NZ$141
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
9239 Highway 52, Portland, TN, 37148
  • Sumner Crest WInery
    ‪3 min walk‬
  • Kentucky Downs
    ‪6 min drive‬
  • Grand Ole Opry
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Fridge
Smart TV
Sofa bed - double
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed - double
Private bathroom
Hairdryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Bathroom

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Fridge
Smart TV
Sofa bed - double
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

About the area

Portland

At SureStay Plus Hotel By Best Western Portland Route 52 West, you'll be 0.2 km (0.2 mi) from Sumner Crest WInery and 7.4 km (4.6 mi) from Kentucky Downs. Highlights at this hotel include a restaurant, an indoor swimming pool and free breakfast. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Portland hotel include Simpson County Archives and Museum and Kenny Perry's Country Creek Golf Course.

What's nearby

  • Sumner Crest WInery - 3 min walk - 0.3 km
  • Kentucky Downs - 6 min drive - 7.4 km
  • Nissan Stadium - 34 min drive - 54.2 km
  • Gaylord Opryland Resort & Convention Center - 36 min drive - 53.5 km
  • Grand Ole Opry - 38 min drive - 54.3 km

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪H G Hills Food Store - ‬8 min drive

About this property

SureStay Plus Hotel By Best Western Portland Route 52 West

Hotel in Portland with free breakfast and 24-hour fitness centre
SureStay Plus Hotel By Best Western Portland Route 52 West offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly SureStay Plus Hotel By Best Western Portland Route 52 West. Free self parking is available.

This Portland hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
SureStay Plus Hotel By Best Western Portland Route 52 West offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 42-inch Smart televisions come with cable channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English

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  • Breakfast included
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3.7 out of 5, Good, 514 reviews
The price is NZ$129
includes taxes & fees
23 Mar - 24 Mar
Quality Inn

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.0 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

Frequently asked questions

Is parking available at SureStay Plus Hotel By Best Western Portland Route 52 West?

Yep, SureStay Plus Hotel By Best Western Portland Route 52 West has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus Hotel By Best Western Portland Route 52 West?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel By Best Western Portland Route 52 West on 25 Mar 2025 start from NZ$141.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel By Best Western Portland Route 52 West have a pool?

SureStay Plus Hotel By Best Western Portland Route 52 West has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at SureStay Plus Hotel By Best Western Portland Route 52 West?

No, SureStay Plus Hotel By Best Western Portland Route 52 West does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay Plus Hotel By Best Western Portland Route 52 West?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SureStay Plus Hotel By Best Western Portland Route 52 West?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SureStay Plus Hotel By Best Western Portland Route 52 West?

No, only service animals are allowed.

SureStay Plus Hotel By Best Western Portland Route 52 West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 99 out of 245 reviews
Rating 8 - Good. 49 out of 245 reviews
Rating 6 - Okay. 37 out of 245 reviews
Rating 4 - Poor. 18 out of 245 reviews
Rating 2 - Terrible. 42 out of 245 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with partner
New property. Very clean
Stayed 12 nights in Nov 2024

8/10 Good

Nathaniel

Travelled with partner
Liked: Staff & service, amenities
For the price and proximity to major highways it was great. There were some cleanliness issues with the hallways and room, but overall a decent hotel with nice amenities.
Stayed 6 nights in Nov 2024

10/10 Excellent

Amy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just typing to get the minimum.
Stayed 1 night in Nov 2024

4/10 Poor

Brandy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The curtains were dirty The pool was out of service and had been for 2 weeks per the last up front The breakfast wasn't to bad but how can you have cereal but no milk The ladies upfront were ABSOLUTELY AMAZING The only reason I booked that hotel was because it was suppose to have a pool and my granddaughter needed something to do in her down time because she is high functioning and can't sit in a room all the time Well that didn't happen at all
Stayed 2 nights in Nov 2024

4/10 Poor

Zachery

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very let down by the fact the pool was closed. The bathroom had a very musty damp smell to it.
Stayed 1 night in Nov 2024

8/10 Good

Aaron

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality and food
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady at checkin was very pleasant. Room was clean, bathroom was clean, beds are comfortable. This was large room, temperature was perfect. Hotel is easy off highway, restaurant next to hotel. Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Claudine

Stayed 1 night in Oct 2024

2/10 Terrible

Gary

Stayed 3 nights in Oct 2024

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great Staff & Breakfast Wonderful location
Staff extremely friendly & helpful Breakfast had lots of options and location very convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was friendly. The breakfast was plenty and enough variety.
Stayed 1 night in Oct 2024

10/10 Excellent

Gustavo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpfull Place was clean Nothing to complain about
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Dolores

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor communication by staff regarding carpet cleaning the morning of check-out. The air in room was turned off at check-in despite it being 90 degrees outside.
Stayed 1 night in Sep 2024

6/10 Okay

Gerald

This hotel is okay. Nothing special. Bed was comfortable, and the room was reasonably clean. The facility could use some cleaning up and basic repairs. Nothing to really complain about but nothing to brag about. If I’m in the area again, I’ll choose another hotel nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucas

Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Stayed 1 night in Sep 2024

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very good, polite and friendly. Breakfast was decent. However the bathroom door frame in our room was moving 2” in and out. And the door itself didn’t latch. The bathroom sink barely drained, and the hair dryer was throwing sparks out.
Stayed 2 nights in Sep 2024

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it!!
The keys didn’t work and would have to be let in by the person at the front desk, the air didn’t work in the room, it stunk and there was trash and stains all throughout the hallways. It used to be a good hotel. I noticed the owner there making TikTok’s instead of tending to his hotel. I used to stay here often years ago and he’s just let it go downhill. Stay somewhere else. It was a complete letdown. I got a refund and got the heck out of there after 5 minutes
Stayed 1 night in Sep 2024

4/10 Poor

Taylor

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024