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Candeo Hotels Osaka The Tower

4.5 star property
Luxury hotel with 24-hour fitness centre and spa services

Photo gallery for Candeo Hotels Osaka The Tower

Spa
Spa
Spa
Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Laundry
The current price is NZ$325
includes taxes & fees
6 May - 7 May

Explore the area

Map
Dojimahama 1-chome 1-27, Osaka, Osaka, 530-0004
  • Osaka Station City
    ‪12 min walk‬
  • Grand Front Osaka Mall
    ‪17 min walk‬
  • Dotonbori
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪51 min drive‬

Room options

View all photos for Premium Twin (Universal) with Sofa Bed,Non Smoking

Property amenity

Premium Twin (Universal) with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 41 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive King,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Executive King,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Triple,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Premium Triple,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 43 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 43 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Premium Triple with Sofa Bed,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Premium Triple with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 43 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Premium Private Spa Suite,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Premium Private Spa Suite,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 60 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Premium Private Spa Suite with Sofa Bed,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Premium Private Spa Suite with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 60 sq m
  • Sleeps 7
  • 3 Single Beds and 2 Single Sofa Beds

View all photos for Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Twin with Sofa Bed,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Deluxe Twin with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 43 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Twin,Non Smoking

Slippers, towels

Executive Twin,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King,Non Smoking

Slippers, towels

Deluxe King,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Sofa Bed,Non Smoking

Slippers, towels

Deluxe King with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Twin with Sofa Bed,Non Smoking

Slippers, towels

Executive Twin with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 29 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 29 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Twin (Universal),Non Smoking

Property amenity

Premium Twin (Universal),Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 41 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive King with Sofa Bed,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Executive King with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Corner King,Non Smoking

Slippers, towels

Luxury Corner King,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed,Non Smoking

Slippers, towels

Luxury Corner King with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Deluxe Twin,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Osaka

A luxury stay in Osaka awaits you at Candeo Hotels Osaka The Tower. Within a 20-minute stroll, you'll find popular places like Osaka Station City and Grand Front Osaka Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour fitness centre and concierge services. Additionally, you'll find spa services and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4.5-property class Kita hotel include Osaka International Convention Center and Umeda Sky Building.

What's nearby

  • Osaka Station City - 12 min walk - 1.0 km
  • Grand Front Osaka Mall - 17 min walk - 1.5 km
  • Dotonbori - 3 min drive - 3.1 km
  • Umeda Sky Building - 4 min drive - 2.7 km
  • Osaka Castle - 6 min drive - 4.6 km

Getting around

  • Oebashi Station - 3 min walk
  • Higobashi Station - 9 min walk
  • Osaka (KIX-Kansai Intl.) - 51 min drive

Restaurants

  • ‪珈琲館堂島ビルヂング店 - ‬1 min walk
  • ‪愛志蔵 - ‬3 min walk
  • ‪欧風創作料理 モリシタ - ‬2 min walk
  • ‪なかおか珈琲中之島店 - ‬1 min walk
  • ‪はまじま - ‬1 min walk

About this property

Candeo Hotels Osaka The Tower

Luxury hotel with 24-hour fitness centre and spa services
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A 24-hour fitness centre, spa services, and concierge services are also featured at the luxury Candeo Hotels Osaka The Tower.

Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

  • 548 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • Smoking in designated areas
  • Dining venue
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.
Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor public bath.

Languages

English, Japanese

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Hotel Monterey Le Frere Osaka

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The price is NZ$188
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
  • A restaurant

Restaurants on site

  • The C's ～Sky Dining～

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4180 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka

Frequently asked questions

What is the cancellation policy at Candeo Hotels Osaka The Tower?

Candeo Hotels Osaka The Tower offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candeo Hotels Osaka The Tower?

As of 13 Apr 2025, prices found for a 1-night stay for 2 adults at Candeo Hotels Osaka The Tower on 6 May 2025 start from NZ$325.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Candeo Hotels Osaka The Tower?

There's no onsite spa, but this property does offer spa services.

Does Candeo Hotels Osaka The Tower serve breakfast?

Sure does, buffet brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Candeo Hotels Osaka The Tower?

No, but there's an airport shuttle that runs from 8:00 AM - 3:00 PM on request for a fee.

Is there a bar or restaurant at Candeo Hotels Osaka The Tower?

Yep, you can grab a meal at Candeo Hotels Osaka The Tower's onsite restaurant.

What time are check-in & check-out at Candeo Hotels Osaka The Tower?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Candeo Hotels Osaka The Tower?

No, pets are not allowed.

Candeo Hotels Osaka The Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 382 out of 542 reviews
Rating 8 - Good. 101 out of 542 reviews
Rating 6 - Okay. 37 out of 542 reviews
Rating 4 - Poor. 11 out of 542 reviews
Rating 2 - Terrible. 11 out of 542 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

XIAOPING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great experience in Candeo hotel
Nice city view with comfy bed. Room service was great, super convenient to Umeda & Namba. Also, fantastic night view from the Gym room
Stayed 6 nights in Jan 2025

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff, amenities, and service were exceptional.
Stayed 3 nights in Jan 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new and clean property.
Stayed 4 nights in Dec 2024

8/10 Good

Tomiko

Travelled with family
Liked: Cleanliness, staff & service
We really enjoyed the bath and sauna. Excellent! Laundry facilities are also very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ziza

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
well definitely stay again. The spa is the best. Room is clean and bed is comfortable.
Stayed 2 nights in Nov 2024

6/10 Okay

Yongxue

Liked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Booked a lounge access breakfast included high floor level king size bed room, the lounge is only open 4 hours a day and other than looking pretty it has very little to offer. Hotel staff was very lukewarm unlike other nice Japanese hotels. Breakfast buffet has a serious crowding problem with little walk ways.
Stayed 3 nights in Jan 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Jan 2025

8/10 Good

Danni

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel's best feature is the top floor spa and infinity outdoor pool, however it can get over-crowded in the evening so not so relaxing as you might imagine. Breakfast was great but again around 9 am it is really crowded and you are queuing for a long time for the buffet. It looks like a new hotel so perhaps they are still learning and trying to figure out how to handle such large number of guests. Hopefully it will improve as it is a great location and beautiful hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely few days spent here over new year.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Amenities
The Good: 1) cold room fridge; 2) short walk to M subway line to take you anywhere you like; 3) nice rooms (large room by Japanese standards); 4) nice view from our room; 5) wifi worked well; 6) bed was comfortable; 7) room for our bags; and 8) ample space to hang clothing,8) quiet room (29th floor). The excellent: the spa baths were incredible! The not so good: the executive lounge is beautifully appointed. Combined with the views it could rank among the best - touching on Fairmont or 4 Seasons class. Adequate alcohol. BUT... the food offering didn't make sense. It is designed in the style of a charcuterie with cheese, cold cuts, olives, nuts etc but no crackers or bread or jams. Perhaps a cultural oversight? And the food supply was not maintained through the evenings. The executives lounge hours don't make sense as it closes at 9:30 pm. Business people from North America and Europe work outside that time frame and no one wants to keep their partner up late at night answering calls and emails in room. These hours are counter to the purpose of an executive lounge -- it's for executives to work and relax in a comfortable setting. PS bonus review. The dinner and lunch buffet were not to my taste. Western food but I will not make this a point of criticism as this is merely a question of my taste. I'd recommend checking it out before committing to breakfast I will stay again. These comments are for the managers to improve already good service to a higher level.
Stayed 3 nights in Jan 2025

4/10 Poor

Ty

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice building but limited options and services. No room service. Restaurant often booked and won't accommodate changes. Very busy hotel. Service desk often unattended. Staff not flexible. Long lines to use elevators.
Stayed 3 nights in Dec 2024

8/10 Good

Russell, Kedron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel situated from the 17th floor up with commanding views. Good food selection but the breakfast buffet was not well run - lack of plates and cutlery especially 15-20 mins before closing time even when more people were being let through the door. Lovely onset from the top floo but can get busy.
Stayed 2 nights in Jan 2025

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is way out of the way from main area also the Tran station is disconnected you have to tags another train to change for all main areas No food or shopping around Hotel staff is trained to be NON customer service most non accommodating hotel ever There’s is an attitude about being all that when the hotel is sub standard on all fronts The room checking was bad most days they leave trash and unclean amenities every day They don’t have bell boys or house jerpijg ti bring you anything you have go down to get it yourself There’s no food or shopping in or around the hotel except the Lawson around the corner Rooms are claustrophobic Small room for three people with. Bathroom with no curtains or shield within the room it’s the most substandard hotel experience I have ever had and by the ways was not cheap at all one of the most expensive hotels in the area Such a. mistake For your money book a better and centrally located hotel other than this one that had better staff and customer service and rooms
Stayed 5 nights in Dec 2024

10/10 Excellent

Adetola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Jadyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the executive lounge!
Stayed 5 nights in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well needed rest after a long flight from LA
This hotel is well located with an amazing check-in experience. The breakfast views are wonderful and the hotel room well designed. While not large by American standards, it was still cozy and thoughtfully detailed.
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Stayed 3 nights in Dec 2024

6/10 Okay

FERNANDO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Short staffed
Check in was very slow with long lines. Private lounge needed restocking, wine bottles were empty and no juice nor water was offered. Dirty plates and glasses were left in the cart for hours. Not worth the extra price paid. Hotel is at a great location and clean however it is very short staffed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sang-Hee

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 6 nights in Dec 2024

6/10 Okay

CHI MING

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a new hotel with good condition and quiet environment. But the staff service is not good enough both from the reception service as well as inside the restaurant, apparently lack of staff and appropriate service standard. The choice of food in the breakfast buffet is also very limited
Stayed 6 nights in Dec 2024

6/10 Okay

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good it’s the word
It’s good but I think needs more personal to attend restaurant and lounge area
Stayed 2 nights in Dec 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
5 mins walk away from the station, and 5 mins walk from the underground tunnel to Umeda and Osaka Station. Very convenient and away from the cold
Stayed 5 nights in Dec 2024

10/10 Excellent

haluk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nice area
Stayed 3 nights in Dec 2024

2/10 Terrible

Shinji

Stayed 1 night in Dec 2024