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Four Points Flex by Sheraton Osaka Shinsaibashi

3.0 star property
Hotel with a 24-hour front desk, a short walk to Dotonbori

Photo gallery for Four Points Flex by Sheraton Osaka Shinsaibashi

Exterior
Lobby
Combined shower/bathtub, free toiletries, hair dryer, slippers
Reception
In-room safe, desk, blackout curtains, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning
  • Restaurant
The current price is NZ$218
6 May - 7 May

Explore the area

Map
1-10-10 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka, 542-0086
  • Dotonbori
    ‪8 min walk‬
  • Dotonbori Glico Sign
    ‪9 min walk‬
  • Orix Theater
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Osaka

Four Points Flex by Sheraton Osaka Shinsaibashi puts you in the heart of Osaka, within just a 10-minute stroll of popular attractions like Dotonbori and Dotonbori Glico Sign. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include laundry facilities, dry cleaning/laundry services and multilingual staff. .Attractions within a 20-minute walk of this 3-property class Minami hotel include Nipponbashi and Orix Theater.

What's nearby

  • Dotonbori - 8 min walk - 0.7 km
  • Dotonbori Glico Sign - 9 min walk - 0.8 km
  • Orix Theater - 10 min walk - 0.9 km
  • Kuromon Ichiba Market - 18 min walk - 1.5 km
  • Nipponbashi - 19 min walk - 1.6 km

Getting around

  • Shinsaibashi Station - 3 min walk
  • Osaka-Namba Station - 11 min walk
  • Osaka (KIX-Kansai Intl.) - 50 min drive

Restaurants

  • ‪ミンミン心斎橋店 - ‬1 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪餃子と唐揚げの酒場。 しんちゃん アメ村店 - ‬1 min walk
  • ‪ワイン倶楽部本多 - ‬1 min walk
  • ‪スターバックス - ‬2 min walk

About this property

Four Points Flex by Sheraton Osaka Shinsaibashi

Hotel with a 24-hour front desk, a short walk to Dotonbori
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Four Points Flex by Sheraton Osaka Shinsaibashi.

This 3-star Osaka hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 10 levels
  • Built in 2018
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Dining venue
Four Points Flex by Sheraton Osaka Shinsaibashi offers 186 accommodations with a safe and complimentary slippers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM
Minimum check-in age - 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO
UNIZO Osaka Shinsaibashi
HOTEL UNIZO Osaka Shinsaibashi
Four Points Flex by Sheraton Osaka Shinsaibashi Hotel
Four Points Flex by Sheraton Osaka Shinsaibashi Osaka
Four Points Flex by Sheraton Osaka Shinsaibashi Hotel Osaka

Frequently asked questions

What is the cancellation policy at Four Points Flex by Sheraton Osaka Shinsaibashi?

Four Points Flex by Sheraton Osaka Shinsaibashi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points Flex by Sheraton Osaka Shinsaibashi?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Osaka Shinsaibashi on 6 May 2025 start from NZ$218.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Four Points Flex by Sheraton Osaka Shinsaibashi?

No, Four Points Flex by Sheraton Osaka Shinsaibashi does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points Flex by Sheraton Osaka Shinsaibashi?

Yep, you can grab a meal at Four Points Flex by Sheraton Osaka Shinsaibashi's onsite restaurant.

What time are check-in & check-out at Four Points Flex by Sheraton Osaka Shinsaibashi?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Four Points Flex by Sheraton Osaka Shinsaibashi?

No, only service animals are allowed.

Four Points Flex by Sheraton Osaka Shinsaibashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 375 out of 787 reviews
Rating 8 - Good. 338 out of 787 reviews
Rating 6 - Okay. 53 out of 787 reviews
Rating 4 - Poor. 15 out of 787 reviews
Rating 2 - Terrible. 6 out of 787 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service

Expensive for a small room

The location of this hotel can't be beat. But there are also plenty of downsides. While the room was cheaper compared to other hotels, the front desk was not helpful with my queries and barely spoke any English. The room itself is also very small. I had a hard time figuring out where to put my luggage inside the room and kept on hitting the walls in the shower. The housekeeping also did a very bad job. They did not change my sheets in the 4 nights I was there. This hotel is very basic. No bellman, no security and poor house keeping. I would say it offers similar services to an Air BnB. Be sure to set your expectations when booking in this hotel. It does not stand up to the Sheraton brand.
Stayed 4 nights in Mar 2025

6/10 Okay

Antonio

Travelled with family, Travelled with partner
Liked: Cleanliness
Very close to a myriad of different shopping and walkable to Dotonbori area. There were no amenities and the room was tiny.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aleah Ashea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, easy to find, and clean.. Just about a minute or less walk from the Shinsaibashi Exit 7 from the Midosuji Line.. Also has a 7-Eleven on one side and a Family Mart on the other and walkable to Dotonbori.. Also, even after check out, you can leave your baggage to still continue exploring.. I would definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Mar 2025

8/10 Good

Sui

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Small rooms but good location and friendly staff.
Stayed 5 nights in Mar 2025

4/10 Poor

Alexandra Adelina

Disliked: Cleanliness, staff & service, property conditions & facilities
We Stayed 5 or 6 consecutive nights. The cleaning was supposed to happen every 3 days and it didn’t happen. The towels were not changed and I had to ask the staff to change them after 3 days. 2 elevators are not enough in the morning if one is used by the cleaning ladies. We literally had to wait 15min for the elevator and we were at first floor. No way we could go down taking stairs because they told us they’re used just in emergency cases. The staff speaks broken English and was hard to communicate effectively with them. I expected definitely higher service by such hotel.
Stayed 5 nights in Mar 2025

8/10 Good

Malinee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are kind of small. It was hard to fit luggage’s inside. We managed to make it work.
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Wah Kit Derek

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
rooms are extremely small and doesnt have space to open the luggage
Stayed 2 nights in Feb 2025

8/10 Good

Teresita

Travelled with family
Liked: Staff & service, amenities
The hotel was hard to find at first time as it is tuck in middle od some stores. Some staff doest speak english but still try to help. Convenient location and clise to slit of dining and shops.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sayaka

Stayed 2 nights in Jan 2025

8/10 Good

Anthony

Stayed 3 nights in Jan 2025

10/10 Excellent

Chun Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ms Yingluk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient, close to the subway station and shopping area. The hotel is clean and the staff were very helpful!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ziyue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is beyond excellent, only downside is the hotel property doesn’t provide any water bottles. I don’t see this as a problem since they are a few convenience stores downstairs.
Stayed 1 night in Nov 2024

10/10 Excellent

Shaoching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Women only floor is great. Will stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unizo was close to train station and short walk to shopping and Dotonbori.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Reann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very clean and new hotel right in the heart of Shinsaibashi and amemua so many options for food, shopping, nightlife and the best Osaka has to offer. The hotel has a clean, modern design. The bathrooms are exceptional, elevators fast to respond and the rooms have lots of lighting options so can make the room as dark or as bright as your mood and personal preferences dictate. Only downside is it can be hard to spot from the street and the breakfast cafe (cafe bohemian) takes up the front space of the street so look between two “UNIZO” signs and go down the “side street” to reach reception. Has smoking rooms and ladies only area and is secure (elevator needs a card to scan and will only let you go to the floor your room is on). Nearly perfect and great value.
Stayed 2 nights in Mar 2024

10/10 Excellent

Muhammad Afifuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is fuss free, area is near to the shopping district which is walking distance.
Stayed 5 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to the Shinsaibashisuji shopping street. Only downside is having to cross the major road to get to that area. No need to cross though if you’re heading down to Dontonbori. Clean, rooms a little small but can’t expect much bigger for a Japanese hotel.
Stayed 3 nights in Dec 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I accidentally booked a smoking room and it was infiltrated with second-hand smoke (as expected). The smoke smelt so bad that I fell sick after that night. Luckily the staff helped me change my room the next day.
Stayed 4 nights in Dec 2023

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo adventurer - APPROVED!

This hotel was amazing and is located in such a perfect spot in Shinsaibashi. Everything you need is within a 5 minute walk from the hotel and the best part is that it is affordable!
Stayed 2 nights in Nov 2023