Hotel New Otani Osaka

5.0 star property
Luxury Osaka hotel in Chuo with 10 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Otani Osaka

Front of property - evening/night
Point of interest
Exterior
Aerial view
Concierge desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Room service
  • Spa
  • Gym
The price is NZ$311
includes taxes & fees
21 Jan - 22 Jan 2025

Explore the area

Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Osaka Castle Park
    2 min walk
  • Osaka-jō Hall
    9 min walk
  • Osaka Castle
    15 min walk
  • Osaka (KIX-Kansai Intl.)
    57 min drive

Room options

Deluxe Single Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Family Suite for 4 People Non-Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 70 sq m
  • Park view
  • Sleeps 6
  • 4 Large Single Beds

Japanese Suite, Non Smoking, City View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • 60 sq m
  • City view
  • Sleeps 6
  • 4 Single Futons

Deluxe Twin Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

Deluxe Double Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Triple Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Family Room, Non Smoking (Family Studio Town view for 6 persons)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 90 sq m
  • City view
  • Sleeps 10
  • 6 Large Single Beds

Luxury Junior Suite, High Floor, Non-smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 60 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Superior Twin Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

Special Sale! Suite Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 60 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Superior Double Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Superior Triple Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 40 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds

Economy Double Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Economy Double Room, Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Suite for 3persons Selected at Check-in Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 60 sq m
  • Park view
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed

Luxury Connecting Suite, 4 Adults, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Blackout curtains
Bathrobes
  • 110 sq m
  • Park view
  • Sleeps 6
  • 4 Large Single Beds

Superior Triple Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 40 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

Run of The House, Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

Superior Double Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Single Room, Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Hairdryer
  • 69 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds

Single Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Family Room, Non Smoking (Family Studio Town view for 7 persons)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 90 sq m
  • City view
  • Sleeps 11
  • 7 Large Single Beds

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Renovated in 2017
Blackout curtains
Private bathroom
Shower/bath combination
  • 40 sq m
  • Park view
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Beds

Family Suite for 5 People Non-Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 70 sq m
  • Park view
  • Sleeps 7
  • 4 Large Single Beds and 1 Single Bed

Run of The House, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

Economy Triple Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

Junior Suite, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 60 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Economy Triple Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds

Non-Smoking Superior Twin Castle View

  • Sleeps 2
  • 2 Single Beds

Non-Smoking Family Suite For 5 People  Castle View

  • Sleeps 5
  • 4 Double Beds and 1 Single Bed

Non-Smoking Deluxe Twin Castle View

  • Sleeps 2
  • 2 Single Beds

Single Smoking Town View

  • Sleeps 1
  • 1 Double Bed

Non Smoking Luxury Junior Suite Castle View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Non-Smoking Deluxe Single Town View

  • Sleeps 1
  • 1 Single Bed

Non-Smoking Corner Suite Castle View

  • Sleeps 4
  • 4 Single Beds

Non Smoking Superior Double Castle View

  • Sleeps 2
  • 1 Queen Bed

Superior Triple Non Smoking Town View

  • Sleeps 3
  • 3 Single Beds

Non-Smoking Superior Triple Castle View

  • Sleeps 3
  • 3 Single Beds

Non-Smoking Superior Twin -Town View

  • Sleeps 2
  • 2 Single Beds

Non Smoking Superior Junior Suite Castle View

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Smoking Run Of The House

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Double Non-Smoking Town View

  • Sleeps 2
  • 1 Queen Bed

Smoking Small Double Town View

  • Sleeps 2
  • 1 Double Bed

Non Smoking Quadruple Family Castle View

  • Sleeps 4
  • 2 Single Beds

Non-Smoking Small Double Town View

  • Sleeps 2
  • 1 Double Bed

Non Smoking Deluxe Double Castle View

  • Sleeps 2
  • 1 King Bed

Non-Smoking Deluxe Triple Town View

  • Sleeps 3
  • 3 Single Beds

Non-Smoking Single Town View

  • Sleeps 1
  • 1 Double Bed

Suite - Selected At Check-in Non Smoking

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Non-Smoking Small Triple Town View

  • Sleeps 3
  • 3 Single Beds

Non-smoking Japanese Suite Town View

  • Sleeps 4
  • 4 Single Futons

Non-Smoking Family Suite For 4 People  Castle View

  • Sleeps 4
  • 4 Double Beds

SuperiorSuite Or Executive Suite Triple Non-Smoking Castle View

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

Suite For 3persons Selected At Check-in Non Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

Run Of House Non-Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Osaka

A luxury stay in the heart of Osaka awaits you at Hotel New Otani Osaka. Within just a 15-minute stroll, you'll find Osaka-jō Hall and Osaka Castle. Highlights at this hotel include 10 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at FitnessCLUB can include access to the sauna and hot tub. The restaurant, ALL DAY DINING SATSUKI, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy access to 2 outdoor tennis courts along with an indoor swimming pool and a gym. Other amenities include 2 coffee shops/cafes and free Wi-Fi in public areas. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Chuo hotel include Dotonbori Glico Sign and Tsutenkaku Tower.

What's nearby

  • Osaka Castle Park - 2 min walk
  • Osaka-jō Hall - 9 min walk
  • Osaka Castle - 15 min walk
  • Dotonbori Glico Sign - 6 min drive
  • Umeda Sky Building - 7 min drive

Getting around

  • Osakajo-koen Station - 3 min walk
  • Morinomiya Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪いずみホール - ‬2 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪PRONTO - ‬5 min walk
  • ‪サイゼリヤ - ‬5 min walk
  • ‪麺匠慶次 - ‬5 min walk

About this property

Hotel New Otani Osaka

Luxury Osaka hotel in Chuo with 10 restaurants
Hotel New Otani Osaka offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 10 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

There are 17 meeting rooms available. A fitness centre, spa services, and multilingual staff are also featured at the luxury Hotel New Otani Osaka. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 1 building
  • 525 guestrooms or units
  • 18 levels
  • 10 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 1986
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Hotel New Otani Osaka offers 525 air-conditioned accommodations with a safe and free newspapers. 43-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, FitnessCLUB. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 3:00 PM at scheduled times
  • Covered parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,830 per person
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes

Restaurants on site

  • ALL DAY DINING SATSUKI
  • FRENCH CUISINE SAKURA
  • ISSHIN
  • TEPPANYAKI KEYAKI

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms

Outdoors

  • On a river

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (110 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 3850 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4830 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self-parking fee: JPY 1200 per night
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Pool fee: JPY 3850 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; spa tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from noon to 8:00 PM
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Hotel New Otani Osaka?

Hotel New Otani Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Otani Osaka?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on 21 Jan 2025 start from NZ$310.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Otani Osaka?

Yep, Hotel New Otani Osaka has a covered self car park for JPY 1200 per night.

Is there a spa on site at Hotel New Otani Osaka?

Yep, FitnessCLUB is available for guests. It has a hot tub and a sauna.

Does Hotel New Otani Osaka have a pool?

Hotel New Otani Osaka has an indoor pool. The pool is open noon to 8:00 PM.

What luxury perks are available at Hotel New Otani Osaka?

Hotel New Otani Osaka features a full-service spa, an indoor pool and 10 restaurants.

Is Hotel New Otani Osaka family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that Hotel New Otani Osaka is a hit with families.

Does Hotel New Otani Osaka serve breakfast?

Yep, our visitors give a thumbs up to the full brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel New Otani Osaka?

No, but there's an airport shuttle that runs from 8:00 AM - 3:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Hotel New Otani Osaka?

Yep, you can grab a meal at Hotel New Otani Osaka's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Hotel New Otani Osaka?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel New Otani Osaka?

No, only service animals are allowed.

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1670 out of 2226 reviews" "
Rating 8 - Good. 403 out of 2226 reviews" "
Rating 6 - Okay. 103 out of 2226 reviews" "
Rating 4 - Poor. 27 out of 2226 reviews" "
Rating 2 - Terrible. 23 out of 2226 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the castle and staff were excellent very friendly. Gorgeous Christmas decorations and lobby. Breakfast was also fabulous. Safe clean and lovely location near subway and JR rail Only fault is pool gym need to pay for, although we didn’t have time for that anyway as there was so much to do anyway and great running tracks near by Highly recommend and Thankyou to all the staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Hyun

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lysander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Lysander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean staff was amazing and there was always someone there that spoke English to help assist with any questions or needs.
Stayed 2 nights in Sep 2024

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool access for children is poor.
Stayed 5 nights in Sep 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 star hotel. The room is spacious and the location is close to public transportation. We can see Ōsaka castle from our room, nice view.
Stayed 3 nights in Sep 2024

10/10 Excellent

jianwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Bettina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 3 nights in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Ying

Stayed 2 nights in Aug 2024

10/10 Excellent

mikiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高の滞在でした。 朝食もとても美味しかったです。
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were not very comfortable for my family. Beautiful hotel with excellent service though!
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Maria Camila

Stayed 1 night in May 2024

10/10 Excellent

Penni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay at a hotel steps from Osaka Castle and on the canal. The staff were accommodating and friendly, excellent buffet breakfast with Japanese and Western options. My only grumble is hotel list that it has 2 pools - on outdoor one indoor - as an amenity. But they charge guests $20 and up a day to use the pool
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 4 nights in Aug 2024

10/10 Excellent

HAMAD, kuwait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will book it again
Stayed 5 nights in Aug 2024

10/10 Excellent

Jeff, Floral Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a great view of Osaka Castle and park. It's quiet from the busy Osaka area. Enjoy morning jog and evening walk.
Stayed 2 nights in Aug 2024