Sheraton Miyako Hotel Osaka

4.0 star property
Hotel connected to a railway/underground station in Tennoji with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Miyako Hotel Osaka

Indoor pool, open 8 AM to 9 PM, lifeguards on site
Banquet hall
Sauna, hot tub, body treatments, aromatherapy, reflexology
Premium Room, 2 Single Beds, Non Smoking
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Parking available
    Parking available

Explore the area

Map
6-1-55 Uehommachi, Tennoji-ku, Osaka, Osaka-fu, 543-0001
  • Dotonbori
    15 min walk
  • Shitennoji Temple
    16 min walk
  • Kuromon Ichiba Market
    16 min walk
  • Osaka (ITM-Itami)
    23 min drive

Room options

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Deep-soaking bath
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Single Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Single Bed

Highlights

Air conditioning
Heating
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Deep-soaking bath
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Room, 2 Single Beds

Highlights

Air conditioning
Heating
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Deep-soaking bath
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Comfort premium room, 2 single beds, non smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Room, 1 Double Bed

Highlights

Air conditioning
Heating
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Deep-soaking bath
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 62 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Osaka

You'll be connected to a railway/underground station at Sheraton Miyako Hotel Osaka, and within a 20-minute stroll of popular places like Dotonbori and Kuromon Ichiba Market. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, aromatherapy and reflexology along with access to the sauna and hot tub. The restaurant, Restaurant & Lounge eu, is open for breakfast, brunch, lunch and dinner. Bar Eu is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and lifeguards on site. 11108 square feet (1032 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Within a 30-minute walk of this 4-property class Tennoji hotel, attractions include Nipponbashi and Korea Town.

What's nearby

  • Dotonbori - 15 min walk - 1.3 km
  • Kuromon Ichiba Market - 16 min walk - 1.4 km
  • Nipponbashi - 19 min walk - 1.7 km
  • Tsutenkaku Tower - 3 min drive - 2.8 km
  • Osaka Castle - 5 min drive - 3.0 km

Getting around

  • Osaka Uehommachi Station - 6 min walk
  • Tanimachi 9-chome Station - 6 min walk
  • Osaka (ITM-Itami) - 23 min drive

Restaurants

  • ‪上六庵 - ‬1 min walk
  • ‪カフェ&グルメショップ カフェベル - ‬1 min walk
  • ‪シェラトン都ホテル大阪日本料理 うえまち - ‬1 min walk
  • ‪カフェカバリエ 上本町店 - ‬1 min walk
  • ‪久六 - ‬1 min walk

About this property

Sheraton Miyako Hotel Osaka

Hotel connected to a railway/underground station in Tennoji with 3 restaurants
Sheraton Miyako Hotel Osaka offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 11108 square feet (1032 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Miyako Hotel Osaka. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 1 building
  • 578 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Conference rooms
  • 11108 sq ft of conference space
  • 1032 sq. m of conference space
  • Built in 1986
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Sheraton Miyako Hotel Osaka offers 578 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,750 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar Eu
  • Chinese Restaurant Shisen
  • Restaurant & Lounge eu
  • Uemachi

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11,108 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate plan for children age 4-11; additional fees of JPY 1750 per child, per night apply and are collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1750 for children
  • Covered self-parking fee: JPY 1000.00 per night (in/out privileges)
  • Rollaway bed fee: JPY 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property uses solar energy. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Miyako Osaka
Miyako Sheraton Hotel Osaka
Miyako Sheraton Osaka
Osaka Miyako Sheraton
Sheraton Miyako Hotel Osaka
Sheraton Miyako Osaka
Sheraton Miyako Osaka Hotel
Sheraton Osaka Hotel
Sheraton Osaka Miyako
Sheraton Osaka Miyako Hotel
Sheraton Miyako Hotel
Sheraton Miyako
Sheraton Osaka
Osaka Sheraton
Sheraton Miyako Osaka Osaka
Sheraton Miyako Hotel Osaka Hotel
Sheraton Miyako Hotel Osaka Osaka
Sheraton Miyako Hotel Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Sheraton Miyako Hotel Osaka?

Sheraton Miyako Hotel Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Miyako Hotel Osaka?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Miyako Hotel Osaka on 25 Nov 2024 start from NZ$310.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Miyako Hotel Osaka?

Yep, Sheraton Miyako Hotel Osaka has a covered self car park with in/out privileges for JPY 1000.00 per night.

Is there a spa on site at Sheraton Miyako Hotel Osaka?

Yep, there is an onsite spa at Sheraton Miyako Hotel Osaka. It has a hot tub and a sauna. You'll enjoy services like body treatments.

Does Sheraton Miyako Hotel Osaka have a pool?

Sheraton Miyako Hotel Osaka has an indoor pool. The pool is open 8 AM to 9 PM.

What luxury perks are available at Sheraton Miyako Hotel Osaka?

Sheraton Miyako Hotel Osaka features a full-service spa, a health club and an indoor pool.

What makes Sheraton Miyako Hotel Osaka a romantic place to stay?

A hot tub and a lounge bar, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Sheraton Miyako Hotel Osaka.

Are there hot tubs in the rooms at Sheraton Miyako Hotel Osaka?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Miyako Hotel Osaka serve breakfast?

You bet, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Sheraton Miyako Hotel Osaka?

No, Sheraton Miyako Hotel Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Miyako Hotel Osaka?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Miyako Hotel Osaka?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Miyako Hotel Osaka?

No, only service animals are allowed.

Sheraton Miyako Hotel Osaka Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 463 out of 1003 reviews" "
Rating 8 - Good. 378 out of 1003 reviews" "
Rating 6 - Okay. 109 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Breanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple shops & train/transportation convenience right underground in the building was the absolute best
Stayed 8 nights in May 2024

10/10 Excellent

Jose Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Upscale Hotel with high value
We were very pleased with this Sheraton property. It was very clean, comfortable, and up-to-date. Our room had a nice view of the city skyline, rather than neighborhood Skyline. The buffet in the morning is excellent, we had it two times. Although, we never tried the in-house Japanese or Chinese restaurants. The hotel is conveniently connected to the train station for ease of travel. And there is a Family Mart very nearby, which is amazing. The neighborhood, Uehonmachi, is rather bustling. Many locals, business people, etc. But also travelers and foreigners. Somewhat nearby is Dotonbori and which is an amazing neighborhood. Don't miss it! You can walk it if you're feeling adventurous. About 25ish minutes, but late night, that walk seems to double. Better to take a taxi, 6 minutes. Within walking distance are several delicious food options. The trick is to go off the beaten path and go to places where you might not be comfortable entering. That is, places that have no foreigners and no English language menus.That's where the good stuff is. There's a really good Chinese restaurant in the shopping plaza directly across from the hotel and the train station. But it's really really hard to find, I got sort of lucky that I even found it. Another great Sheraton Property. The rooms a small, per Japan, but it was clean and felt upscale. The value was excellent. 4.75 stars.
Stayed 3 nights in Jul 2024

4/10 Poor

Nathaniel

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For a 4-star hotel the stay was very underwhelming. The A/C was weak and couldn't be turned up. There was no temperature control and we were hot in our rooms for the entire stay. The pool costs money to enter and I was denied entry due to having a tattoo. I understand some tattoo policies in Japan, but for an international brand, that was truly disappointing not being able to join my family and friends in the pool. Also, the pool is advertised on Expedia as a hotel pool, but it was more of a pool for working out. The location is in a great spot close to a lot of popular areas and the staff had great service, but the hotel itself is poor. Do yourself a favor and find a better spot to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the large cockroach that was in our room to greet us. It was a pleasant hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Stephen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Back to the 70s
Think they spent all the money on the entrance Rooms were like something from the 70s And smelt of stale sweat ,they even had a can of air freshener in the wardrobe Spoiled the whole experience for us No point complaining to reception as they weren’t too friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Janice

Stayed 8 nights in Jun 2024

8/10 Good

Keith

Stayed 2 nights in May 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Paul

Stayed 2 nights in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food and service at the buffet breakfast was excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Miyako Osaka was extremely clean. Train station was a block away. Not many hotel dining options, but plenty of dining in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Marco, Miami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and next door to airport bus. Good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
We love hotel and we have been staying in this hotel for years whenever we visit as it’s away from the busy tourist crowd with only 3 stops to namba station. Uenomachi station is convenient to move around with direct train to Kyoto and Nara. The hotel is linked to a small mall with food and supermarket. Hotel was kind and offered to upgrade us to a junior suite during our 8 nites stay. It’s indeed a comfortable trip for me and my husband.
Stayed 8 nights in Mar 2024

10/10 Excellent

Yaovanij

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here. The room we booked was quite big (31sqm.) which gave us good space for packing before going back. Nice view and many restaurants nearby.
Stayed 2 nights in Jan 2024

10/10 Excellent

Raymond

Stayed 7 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY EXCELLENT STAFF AND GREAT VALUE FOR MONEY. BUS FROM AIRPORT IS 45 MINUTES TO STATION AND HOTEL IS AT STATION. EVERYTHING WAS GREAT INCLUDING THE ROOM WITH A NOON CHECK OUT AND THEY EVEN CHECK ME IN AT 1.30
Stayed 2 nights in Dec 2023

6/10 Okay

Dan

Travelled with group
Hotel conditions
The room we stayed first night was small and the sink wasn’t drain well this room was booked by our tour trips. Second night we booked the bigger room ourselves both rooms had a same problem with heating and air conditioning. My rooms were hot when we checked in, we called front desk to help us to adjusted our room temperature, they told us to open the windows to get fresh air. They told us the hotel was old so they heated the whole building with set temperature, only air conditioning can adjusted low, medium, high. We asked can we turn on the air conditioning but we been told don’t do that because the heat will come out not air??? We had to open the windows for both days. We never experienced anything like this with big chains likes Marriott, they should let people know their property conditions up front before customers book the room. Any one allergy sensitive be cautious to book your room here.
Stayed 1 night in Dec 2023

10/10 Excellent

Winnie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with plenty of transportation and dining options.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ju Young

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2023

4/10 Poor

Michelle

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
While the property on initial inspection is GORGEOUS, the staff took over 30 minutes to check me in. Apparently usage of their pool and gym is an extra cost on top of whatever you pay for your room. When I finally got to my room, it reeked of cigarettes. I got them to change my room. Once I finally got another room, it itself was ok. It is definitely not worth what I paid.
Stayed 2 nights in Nov 2023

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very helpful ! Hotel rooms are very clean 👍👍👍👍
Stayed 4 nights in Oct 2023