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Swissotel Nankai Osaka

5.0 star property
Luxury Osaka hotel connected to a shopping centre, a quick walk to Nipponbashi

Photo gallery for Swissotel Nankai Osaka

Down duvets, minibar, in-room safe, desk
Exterior
Lobby lounge
Indoor pool
Ballroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
The current price is NZ$405
includes taxes & fees
13 May - 14 May

Explore the area

Map
5-1-60 Namba Chuo-ku, Osaka, Osaka-fu, 542-0076
  • Nipponbashi
    ‪6 min walk‬
  • Tsutenkaku Tower
    ‪2 min drive‬
  • Kyocera Dome Osaka
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪53 min drive‬

Room options

View all photos for Twin Room (Swiss Select)

Down duvets, minibar, in-room safe, desk

Twin Room (Swiss Select)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Waraku Suite Twin, Executive Lounge Access

Waraku Suite Twin, Executive Lounge Access

Waraku Suite Twin, Executive Lounge Access

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

View all photos for Swiss Select Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Swiss Select Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Swiss Select)

Down duvets, minibar, in-room safe, desk

Room, 1 Queen Bed (Swiss Select)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waon Suite King, Executive Lounge Access

Waon Suite King, Executive Lounge Access

Waon Suite King, Executive Lounge Access

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 68 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Imperial Suite King, Executive Lounge Access, High Floor

Imperial Suite King, Executive Lounge Access, High Floor

Imperial Suite King, Executive Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 181 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite King, Executive Lounge Access, High Floor

Prestige Suite King, Executive Lounge Access, High Floor

Prestige Suite King, Executive Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 91 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite Twin, Executive Lounge Access, High Floor

Prestige Suite Twin, Executive Lounge Access, High Floor

Prestige Suite Twin, Executive Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 91 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Down duvets, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (High Floor)

Grand Room, 1 King Bed (High Floor)

Grand Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Separate bedroom
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Advantage Room, Room, 1 Queen Bed

Swiss Advantage Room, Room, 1 Queen Bed

Swiss Advantage Room, Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Advantage Room, Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Swiss, Executive Twin Room, Executive Lounge Access

Down duvets, minibar, in-room safe, desk

Swiss, Executive Twin Room, Executive Lounge Access

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite Twin, Executive Lounge Access, High Floor

Deluxe Suite Twin, Executive Lounge Access, High Floor

Deluxe Suite Twin, Executive Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 68 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Swiss Advantage Room, Room, 1 King Bed

Swiss Advantage Room, Room, 1 King Bed

Swiss Advantage Room, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Twin

Junior Suite Twin

Junior Suite Twin

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About the area

Osaka

Swissotel Nankai Osaka puts you in the heart of Osaka, connected to a shopping centre and within a 20-minute stroll of Namba Parks and Nipponbashi. Highlights at this luxury hotel include 5 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and facials. The restaurant, Table36, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna. Business travelers can take advantage of 15 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 5-property class Namba hotel, you'll be 1.7 km (1.1 mi) from Tsutenkaku Tower and 2.7 km (1.7 mi) from Kyocera Dome Osaka.

What's nearby

  • Namba Parks - 5 min walk - 0.4 km
  • Nipponbashi - 6 min walk - 0.5 km
  • Dotonbori - 6 min walk - 0.6 km
  • Tsutenkaku Tower - 2 min drive - 2.3 km
  • Kyocera Dome Osaka - 3 min drive - 3.1 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station (Nankai) - 5 min walk
  • Osaka (KIX-Kansai Intl.) - 53 min drive

Restaurants

  • ‪ラーメン 横綱 NAMBAなんなん店 - ‬1 min walk
  • ‪会津屋 ナンバ店 - ‬2 min walk
  • ‪五感大阪高島屋店 - ‬2 min walk
  • ‪PECK 高島屋大阪店 - ‬1 min walk
  • ‪洋麺屋五右衛門 なんなんタウン店 - ‬1 min walk

About this property

Swissotel Nankai Osaka

Luxury Osaka hotel connected to a shopping centre, a quick walk to Nipponbashi
Swissotel Nankai Osaka offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 15 meeting rooms available. A fitness centre, a sauna, and multilingual staff are also featured at the luxury Swissotel Nankai Osaka. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 1 building
  • 546 guestrooms or units
  • 36 levels
  • 5 dining venues
  • Built in 1990
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Swissotel Nankai Osaka offers 546 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials and body treatments.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Centara Grand Hotel Osaka

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,078 reviews
The price is NZ$418
includes taxes & fees
7 May - 8 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 3,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 4,150 for adults and JPY 2,075 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Empress Room
  • Hana-Goyomi
  • Minami Teppanyaki
  • SH'UN Wine & Dine
  • Table36

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference centre

Outdoors

  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Facials
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 4-12 years. Breakfast can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 10000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4150 for adults and from JPY 2075 for children
  • Self-parking fee: JPY 3300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nankai Osaka
Nankai Swissotel
Osaka Nankai Swissotel
Osaka Swissotel
Swissotel Nankai
Swissotel Nankai Hotel
Swissotel Nankai Hotel Osaka
Swissotel Nankai Osaka
Swissotel Osaka
Swissotel Osaka Nankai
Osaka Swissotel Nankai Hotel
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Osaka
Swissotel Nankai Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Swissotel Nankai Osaka?

Swissotel Nankai Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissotel Nankai Osaka?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Swissotel Nankai Osaka on 13 May 2025 start from NZ$405.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Swissotel Nankai Osaka?

Yep, Swissotel Nankai Osaka has a self car park with in/out privileges for JPY 3300 per night.

Is there a spa on site at Swissotel Nankai Osaka?

Yep, there is an onsite spa at Swissotel Nankai Osaka. You'll enjoy heaps of services like facials and body treatments.

Does Swissotel Nankai Osaka have a pool?

Swissotel Nankai Osaka has an indoor pool.

What luxury perks are available at Swissotel Nankai Osaka?

Swissotel Nankai Osaka features a full-service spa, an indoor pool and 5 restaurants.

What makes Swissotel Nankai Osaka a romantic place to stay?

1 hot tub and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Swissotel Nankai Osaka.

Does Swissotel Nankai Osaka serve breakfast?

Yep, buffet brekkie is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Swissotel Nankai Osaka?

No, Swissotel Nankai Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at Swissotel Nankai Osaka?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Swissotel Nankai Osaka?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Swissotel Nankai Osaka?

No, only service animals are allowed.

Swissotel Nankai Osaka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 872 out of 1236 reviews
Rating 8 - Good. 236 out of 1236 reviews
Rating 6 - Okay. 82 out of 1236 reviews
Rating 4 - Poor. 33 out of 1236 reviews
Rating 2 - Terrible. 13 out of 1236 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Stayed 1 night in Jan 2025

8/10 Good

Brenda

Travelled with family
Very friendly staff. Very clean. Should consider plush pillows. Was very hard to sleep.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great and the staff are incredibly friendly and helpful. The room it self was good as well. Would definitely stay here again
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Location is great!
Stayed 7 nights in Dec 2024

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so glad I’ve stayed here for my first trip to Osaka because it was perfect location for my family. It was so convenient to shop and dine and ability to ride the train all connected to Hotel was awesome. This hotel really made our trip great.
Stayed 4 nights in Jan 2025

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with prime location

You can't beat this location for convenience. It's directly connected to Osaka Station and you can walk straight through the station to Dotonbori district. So many food options in walking distance, including in the station, that you never have to go far to find great food. Location connected to the station can't be beat for travelling with your luggage or taking day trips to Kobe, Nara, etc.
Stayed 3 nights in Dec 2024

10/10 Excellent

Meng-Tse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and really nice vantage point for Osaka city view and terrific restaurant
Stayed 5 nights in Dec 2024

10/10 Excellent

JON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here in the future!

We are traveling through Japan and this is the best hotel for the money we have been at so far. Rooms were around $200 a night and there was a small fee for a third bed. Very spacious and the location is unbeatable for Ōsaka. Fantastic breakfast buffet was included as was executive lounge access. Service was also amazing. Four Seasons level service. Our 12 year old son forgot to get his room key when we were out shopping and the staff helped him get another key and back into the room without even having to bother us. If they gave out six stars, this hotel should get it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access to everything, great hotel.
Stayed 5 nights in Nov 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Joan, Irvine

Travelled with family
Liked: Cleanliness, amenities
A dated hotel with a prime location
Stayed 1 night in Dec 2024

10/10 Excellent

Efrain

Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Excellent place to Stay. Great location. Shopping. Restaurants. Train station on location
Stayed 5 nights in Dec 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Dongho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the great staying during Osaka Family trip
Stayed 3 nights in Dec 2024

10/10 Excellent

Bob

Liked: Amenities
Nice and clean. Easy access to subway
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Stayed 5 nights in Oct 2024

6/10 Okay

Austin

Travelled with partner
I can’t tell if this is a result of the new Accor ownership, but Swissotel unfortunately seems to have fallen down a bit from where it used to be. Still a good mid-tier choice with excellent location, but the morning buffet felt a bit like Hunger Games, hallways often smelled badly and while pleasant, the heavily non-Japanese staff don’t seem to bring the same world class service you’d find at some other places
Stayed 3 nights in Dec 2024

10/10 Excellent

Wanette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Dongho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nanami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable service with every detail thought out. We had a wonderful stay.
Stayed 2 nights in Dec 2024