Deluxe

3.5 star property
Hotel in Oskemen with casino and free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Deluxe

Junior Suite | Living area
Property entrance
1 bedroom, premium bedding, in-room safe, desk
Breakfast, lunch, dinner served; local and international cuisine
Lobby sitting area

Reviews

4.0 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
K.Kaisenova 28a, Oskemen
  • Ethnography Museum
    3 min walk
  • Zhastar Park
    4 min walk
  • Zhambyl Park
    8 min walk
  • Oskemen (UKK)
    27 min drive

Room options

Business Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

Economy Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Oskemen

At Deluxe you'll be within a short 5-minute stroll of Ethnography Museum and Zhastar Park. Highlights at this hotel include a casino, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the nightclub, gym, Hot tub and sauna. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Oskemen hotel include Boris Alexandrov Sports Palace and Zhambyl Park.

What's nearby

  • Ethnography Museum - 3 min walk
  • Zhastar Park - 4 min walk
  • Zhambyl Park - 8 min walk
  • Boris Alexandrov Sports Palace - 20 min walk
  • World War II Memorial - 4 min drive

Getting around

  • Oskemen (UKK) - 28 min drive

Restaurants

  • ‪Кафе "Донер - ‬9 min walk
  • ‪BERЁZKA - ‬7 min walk
  • ‪Кафе "Капучино - ‬7 min walk
  • ‪barBQ - ‬12 min walk
  • ‪Терраса - ‬8 min walk

About this property

Deluxe

Hotel in Oskemen with casino and free breakfast
Deluxe offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A casino, a nightclub, and a fitness centre are also featured at the business-friendly Deluxe. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Oskemen hotel.

  • 19 guestrooms or units
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Deluxe offers 19 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 3000.00 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Deluxe Hotel Oskemen
Deluxe Oskemen
Deluxe Hotel
Deluxe Oskemen
Deluxe Hotel Oskemen

Frequently asked questions

What is the cancellation policy at Deluxe?

Deluxe offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Deluxe?

Yep, Deluxe has a free self car park.

Is there a spa on site at Deluxe?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Deluxe have a pool?

Deluxe has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Deluxe?

Deluxe features a nightclub, an indoor pool and 1 hot tub. All guestrooms come with Private jetted baths, hydromassage showerheads and premium bedding.

What makes Deluxe a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Deluxe.

Are there hot tubs in the rooms at Deluxe?

No, but there are Jetted bath in the guestrooms.

Does Deluxe serve breakfast?

Yep, free buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Deluxe?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Deluxe?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Deluxe?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Deluxe?

No, pets are not allowed.

Deluxe Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

6.0/10

Cleanliness

2.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

n_s4, England

Disliked: Staff & service, room comfort
Difficulty accepting payment
The following events took place which were disappointing: Staff were unwilling to accept money from Expedia and were demanding cash payment from me. This was solved after a week. It was written in the lift and advertised 24h food available which was never found, when asked it seemed only breakfast was served. It was also advertised in the lift there was a sushi bar, this was never found however I was told by other guests it could have existed down the road. Maid insisted on cleaning my room despite seeing a do not disturb sign, on one occasion she came in and saw me in bed in my underwear and asked if she could clean the toilet which I let her do. The swimming facilities did not seem clean and were messy which put me off using them. When asking the staff about local amenities they seemed unwilling to search or help rather they just say they do not know. There was an advanced shower in my room which played the radio etc. I couldn’t get the advanced facilities to work but the actual shower function was poor. Not an international hotel standard.
Stayed 8 nights in Jun 2018