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Sonesta Hotel Osorno

4.0 star property
Riverwalk hotel with 2 restaurants and casino

Photo gallery for Sonesta Hotel Osorno

Lobby sitting area
Exterior
Restaurant
Ejecutiva King | Exterior
Casino

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Parking included
The current price is NZ$212
includes taxes & fees
16 May - 17 May

Explore the area

Map
Ejercito 395, Osorno, Los Lagos, 5300587
  • Fort Reina Maria Luisa
    ‪7 min walk‬
  • Church of San Francisco
    ‪2 min drive‬
  • Ruben Marcos Peralta Stadium
    ‪3 min drive‬
  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert)
    ‪16 min drive‬

Room options

View all photos for Ejecutiva King

View from room

Ejecutiva King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Estandar Twin

View from room

Estandar Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Estandar King

View from room

Estandar King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ejecutiva Twin

View from room

Ejecutiva Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite King

Minibar, in-room safe, desk, blackout curtains

Junior Suite King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

Minibar, in-room safe, desk, blackout curtains

Double Room Superior

  • Sleeps 2
  • 1 King Bed

About the area

Osorno

Sonesta Hotel Osorno places you steps from Casino Osorno and within a 10-minute stroll of Fort Reina Maria Luisa. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a casino. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a conference centre, a snack bar/deli and laundry facilities. Free cooked-to-order breakfast is available daily between 5:30 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Osorno hotel include Plaza de Armas and Osorno Cathedral.

What's nearby

  • Fort Reina Maria Luisa - 7 min walk - 0.7 km
  • Plaza de Armas - 14 min walk - 1.2 km
  • Church of San Francisco - 2 min drive - 1.9 km
  • Ruben Marcos Peralta Stadium - 3 min drive - 2.2 km
  • Los Lagos University - 7 min drive - 5.1 km

Getting around

  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 16 min drive

Restaurants

  • ‪Plan B Delivery - ‬13 min walk
  • ‪Antro's Rock Bar - ‬11 min walk
  • ‪Telepizza - ‬11 min walk
  • ‪Bavaria Restaurante - ‬13 min walk
  • ‪La Vitrola - ‬9 min walk

About this property

Sonesta Hotel Osorno

Riverwalk hotel with 2 restaurants and casino
There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 13 square feet (1 square metres) and includes a conference centre. A casino, a fitness centre, and an arcade/games room are also featured at the business-friendly Sonesta Hotel Osorno. Self parking is free.

This 4-star Osorno hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 13 sq ft of conference space
  • 1 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Casino
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Sonesta Hotel Osorno offers 106 accommodations with minibars and a safe. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

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  • Free WiFi
  • Restaurant
  • Business services
4.5 out of 5, Wonderful, 135 reviews
The price is NZ$168
includes taxes & fees
4 May - 5 May
Hotel Diego de Almagro Osorno

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 5:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 21 gaming tables
  • 292 slot machines
  • Arcade/game room
  • Bingo
  • Casino
  • Gym
  • Shopping

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (13 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (72 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonesta Hotel Osorno
Sonesta Osorno
Sonesta Hotel Osorno Hotel
Sonesta Hotel Osorno Osorno
Sonesta Hotel Osorno Hotel Osorno

Frequently asked questions

What is the cancellation policy at Sonesta Hotel Osorno?

Sonesta Hotel Osorno offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Hotel Osorno?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Sonesta Hotel Osorno on 16 May 2025 start from NZ$211.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Hotel Osorno?

Yep, Sonesta Hotel Osorno has a free self car park.

Are there any beaches close to Sonesta Hotel Osorno?

The closest beach to Sonesta Hotel Osorno is Pucatrihue Beach (48.1 km).

Does Sonesta Hotel Osorno serve breakfast?

Sure does, complimentary cooked-to-order breakfast is on offer daily between 5:30 AM and 10:00 AM.

Is there a free airport shuttle available at Sonesta Hotel Osorno?

No, Sonesta Hotel Osorno does not offer an airport shuttle service.

Is there a bar or restaurant at Sonesta Hotel Osorno?

Yep, Sonesta Hotel Osorno has 2 restaurants.

What time are check-in & check-out at Sonesta Hotel Osorno?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sonesta Hotel Osorno?

No, pets are not allowed.

Sonesta Hotel Osorno Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 130 out of 199 reviews
Rating 8 - Good. 49 out of 199 reviews
Rating 6 - Okay. 13 out of 199 reviews
Rating 4 - Poor. 6 out of 199 reviews
Rating 2 - Terrible. 1 out of 199 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Agustin, San Pedro Garza Garcia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 1 night in Nov 2024

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Osorno. Lovely staff, inclusive.

The best place in Osorno. i been there since 2012.
Stayed 1 night in Sep 2024

4/10 Poor

damian

Liked: Cleanliness, staff & service, property conditions & facilities
La comida horrible feo gusto y mala calidad
Stayed 1 night in Aug 2024

10/10 Excellent

patricio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Rodolfo, Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Maria Belen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel, personal encantador..sólo deberian tener el servicio de restaurante un poquito más tarde...el resto fantástico.. Sobre todo las amenites de los pasillos..riquísimos.
Stayed 1 night in Dec 2023

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Osorno by far

Stayed 2 nights in Nov 2023

10/10 Excellent

guillermo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice… the surroundings not so much
Stayed 1 night in Sep 2023

10/10 Excellent

Archie

Stayed 1 night in Jun 2023

10/10 Excellent

paola andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo excelente, comodidad ,atencion , y late chekout.. Muchas gracias
Stayed 1 night in Jun 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel.

Exceptional staff. Friendly and very attentive. Lovely hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The management of the hotel, cleanliness and service was excellent. Fantastic breakfast included as well.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, room was quiet and big. Bed was comfortable. The parking was good. Free breakfast was great. Absolutely would stay again.
Stayed 1 night in Feb 2023

10/10 Excellent

Francisca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Osorno. I hardly recommend it, you won’t regret. Nice view, and amazing service!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful river view, excellent food
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
We booked this hotel looking forward to using the pool. Thus, we both disappointed and surprised to learn it was not in operation as the hotel explicitly advertised the pool and did not mention it was closed either at the time of booking or during check-in. Front desk staff were disinterested and less than friendly or helpful. There was trash on our floor that stayed there the entirety of our stay. The shower barely functioned, with so little water coming out as it was hard to bathe.
Stayed 1 night in Oct 2022

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Sep 2021

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant but not exceptional

Stayed 4 nights in Mar 2020

10/10 Excellent

wesley r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

everything at the hotel was beyond expectation
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was modern, clean, and comfortable. Great service. And they had a very nice breakfast.
Stayed 2 nights in Aug 2019

6/10 Okay

Marla

Liked: Cleanliness, staff & service, room comfort

Basic hotel

The hotel room was large and comfortable...but outdated. The area was not near anything you could easily walk to....but they had a casino and gym and restaurants that you could enjoy.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019