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Hotel Mercure Oostende

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Hotel Mercure Oostende

Reception
Breakfast, lunch and dinner served
Classic Room (Cosy, 1 double bed)
Water view
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping
The current price is NZ$178
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Leopold II Laan 20, Ostend, 8400
  • Casino Kursaal
    ‪3 min walk‬
  • Ostend Beach
    ‪4 min walk‬
  • North Sea Aquarium
    ‪11 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪6 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Family Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Privilege, Room, 1 Double Bed, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room, 1 Double Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Double Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double or 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 1 Double or 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, 2 Single Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room (Cosy, 1 double bed)

Classic Room (Cosy, 1 double bed)

Classic Room (Cosy, 1 double bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About the area

Ostend

Hotel Mercure Oostende puts you in the heart of Ostend, within steps of Leopold Park and Casino Kursaal. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Restaurant, is open for breakfast, lunch and dinner. Bar is the hotel's own bar. Business travelers can take advantage of a meeting room and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of an airport shuttle. .Near this 4-property class Ostend City Centre hotel, you'll find Ostend Beach.

What's nearby

  • Casino Kursaal - 3 min walk - 0.3 km
  • Ostend Beach - 4 min walk - 0.4 km
  • Mercator Floating Museum - 9 min walk - 0.8 km
  • North Sea Aquarium - 11 min walk - 1.0 km
  • Mariakerke Beach - 5 min drive - 1.9 km

Getting around

  • Oostende Ravelingen - 4 min drive
  • Oostende Station - 12 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 6 min drive

Restaurants

  • ‪Cheers Bvba - ‬2 min walk
  • ‪JILLES Beer & Burgers - ‬3 min walk
  • ‪Cultuur Café de Grote Post - ‬2 min walk
  • ‪Bavet - ‬2 min walk
  • ‪Pitta Mama - ‬2 min walk

About this property

Hotel Mercure Oostende

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The eco-certified Hotel Mercure Oostende also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby.
  • 95 guestrooms or units
  • 2 buildings
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Mercure Oostende offers 95 accommodations with laptop-compatible safes and complimentary bottles of water. 35-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Ostend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 23.50 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Restaurant

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 25 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 23.50 per day (656 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. Long-term renters welcome.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Ramada Hotel Ostend
Ramada Ostend
Ostende Ramada
Hotel Mercure Oostende
Mercure Oostende
Ramada Ostende
Hotel Mercure Oostende Opening January 2016
Hotel Mercure Oostende Hotel
Mercure Oostende Opening January 2016
Mercure Opening January 2016
Hotel Mercure Oostende Ostend
Hotel Mercure Oostende Hotel Ostend

Frequently asked questions

What is the cancellation policy at Hotel Mercure Oostende?

Hotel Mercure Oostende offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mercure Oostende?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Mercure Oostende on 27 Apr 2025 start from NZ$168.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mercure Oostende?

Onsite parking is limited.

Are there any beaches close to Hotel Mercure Oostende?

Yep, Hotel Mercure Oostende is a short 4-minute walk from Ostend Beach. Fun beach activities include waterskiing and windsurfing.

Is Hotel Mercure Oostende family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Mercure Oostende is a hit with families.

Does Hotel Mercure Oostende serve breakfast?

Sure does, full breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Mercure Oostende?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Mercure Oostende?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Mercure Oostende?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Mercure Oostende?

Furry friends are welcome at Hotel Mercure Oostende, with food and water bowls on offer.

Hotel Mercure Oostende Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 156 out of 536 reviews
Rating 8 - Good. 242 out of 536 reviews
Rating 6 - Okay. 91 out of 536 reviews
Rating 4 - Poor. 30 out of 536 reviews
Rating 2 - Terrible. 17 out of 536 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

PHILIP

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Rostyslav

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Aug 2024

8/10 Good

Nelly, MAMARONECK

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice!
Convenient and comfortable. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Stéphane

Stayed 3 nights in Nov 2022

10/10 Excellent

Ineke

Stayed 1 night in Apr 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Hotel Mercure Oostende
Minor point is the noisy street next to the room, for the rest we've been extremely happy to enjoy our stay.
Stayed 2 nights in Dec 2021

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small modern double rooms. That are well finished. Nice small bar. No chef on an evening breakfast is best sticking to continental. I’d stay again m. Parking is under ground 25 euros in public park.
Stayed 1 night in Dec 2021

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and air conditioning. Easy walk to the beach and boardwalk areas.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with helpful staff. Parking at the hotel with 15 spots was fully booked, so we had to use the nearby parking under the casino, which was 25 euro/day.
Stayed 2 nights in Aug 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Richard

Stayed 1 night in Oct 2020

10/10 Excellent

Marcv, Zele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vriendelijke ontvangst. Perfect ontbijt Goede ligging
Stayed 2 nights in Sep 2020

4/10 Poor

Brian

Disliked: Property conditions & facilities, room comfort
A reasonable city centre hotel but overshadowed by the extremely small rooms especially as we paid to upgrade to a Privelege room.
Stayed 2 nights in Nov 2019

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are tiny and weren't the cleanist.. Staff were friendly and location was great
Stayed 2 nights in Jul 2019

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Hotel lovely it was c. Very clean and up to date. Staff very friendly, breakfast is fantastic a wide range of choice
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great very helpful staff always nice and smiling, they were geat please tell them. best Steve
Stayed 2 nights in May 2019

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Lorejas, Kansas City MO

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were clean and accommodating. The family room seemed quite small and the view wasn't great, but just with a 2 minute walk, you can feel the sand between your toes. Totally worth it staying there!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, medium-sized, quiet, comfortable bed, good sized shower but miserly with shampoo and shower gel
Stayed 5 nights in May 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel and good location.
Stayed 1 night in Dec 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice compact hotel
Good central location, close to shops, eateries and sea front. Rooms are compact but more than adequate, breakfast at 20 euros each a little expensive but there are plenty of places nearby for less. On the whole a nice hotel and we would consider using it again if we returned to Ostend.
Stayed 3 nights in Dec 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for the town and beach at a great price
Stayed 1 night in Aug 2018