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Biwako Grand Hotel

3.5 star property
Comfortable ryokan near Lake Biwa

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Photo gallery for Biwako Grand Hotel

Exterior
Pool
Exterior
Desk, free WiFi
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Spa
    SpaSpa
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Parking included
    Parking includedParking included

Explore the area

Map
6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101
  • Popular LocationOgoto Onsen4 min walk
  • Popular LocationLake Biwa Museum15 min drive
  • Popular LocationMount Hiei21 min drive
  • AirportKobe (UKB)97 min drive

Room options

Japanese Style Room with Shared Bathroom

Highlights

Air conditioning
Fridge
Flat-screen TV
Electric kettle
Desk
Daily housekeeping
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Electric kettle
Desk
Daily housekeeping
  • Sleeps 8
  • 8 Single Futons

Similar properties

Exterior
Biwako Hotel
Pool
Kids pool
Parking included
Free WiFi
4.6 out of 5, Wonderful, (540)
The price is NZ$220
for 1 night
includes taxes & fees
17 Jul - 18 Jul
Biwako Hotel

About the area

Otsu

At Biwako Grand Hotel you'll be within just a 5-minute stroll of Ogoto Onsen and within 20 minutes of Lake Biwa. Highlights at this ryokan include a restaurant, free self-parking and karaoke. .This smoke-free ryokan offers free WiFi in public areas, a 24-hour front desk and a games room. Additionally, you'll find a conference centre, spa services and laundry facilities. .Within a 20-minute drive of this 3.5-property class Ogoto ryokan, attractions include Fushimi Inari Shrine and Biwako Valley Ski Resort.

What's nearby

  • Ogoto Onsen - 4 min walk
  • Lake Biwa Museum - 15 min drive
  • Enryakuji Temple - 19 min drive
  • Mount Hiei - 21 min drive
  • Sanzenin Temple - 22 min drive

Getting around

  • Ogotoonsen station - 17 min walk
  • Osaka (ITM-Itami) - 63 min drive

Restaurants

  • ‪スシロー 大津堅田店 - ‬2 min drive
  • ‪伊予製麺雄琴店 - ‬18 min walk
  • ‪麺屋聖〜kiyo〜 - ‬12 min walk
  • ‪ガールズファンタジー - ‬12 min walk
  • ‪プルプルネクステージ - ‬13 min walk

About this property

Biwako Grand Hotel

Comfortable ryokan near Lake Biwa
There's a restaurant on site. Public spaces have free WiFi. Biwako Grand Hotel offers its guests hot springs. Spa services, an arcade/games room, and gift shops/newsstands are also featured at Biwako Grand Hotel. Self parking is free.

This 3.5-star Otsu ryokan is smoke free.

  • 182 guestrooms or units
  • Karaoke
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Biwako Grand Hotel offers 182 air-conditioned accommodations with complimentary slippers and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and toothbrushes and toothpaste.

This Otsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Conference centre

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: JPY 150.0 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Biwako Grand Hotel Otsu
Biwako Grand Otsu
Biwako Grand
Biwako Grand Hotel Otsu
Biwako Grand Hotel Ryokan
Biwako Grand Hotel Ryokan Otsu

Frequently asked questions

What is the cancellation policy at Biwako Grand Hotel?

Biwako Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Biwako Grand Hotel?

Yep, Biwako Grand Hotel has a free self car park.

Is there a spa on site at Biwako Grand Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Biwako Grand Hotel have a pool?

Biwako Grand Hotel has a pool.

Is there a free airport shuttle available at Biwako Grand Hotel?

No, Biwako Grand Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Biwako Grand Hotel?

Yep, you can grab a meal at Biwako Grand Hotel's onsite restaurant.

What time are check-in & check-out at Biwako Grand Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Biwako Grand Hotel?

No, pets are not allowed.

Biwako Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hot spring hotel
You got everything you need in the hotel. Nice staff.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
그냥 구글 맵에서 콕 찍어서 갔던 소도시 호텔인데, 온천수가 대박이었음. 뜨겁지도 차갑지도 않으면서 온천수 특유의 미끌미끌함과 맑은 물인데, 잠깐만 들어가 앉았다 나와도 피부가 매끈해지는 최고의 온천수임. 주변 풍광도 호수와 어우러져 너무나 멋짐. 조용하게 하루종일 뒹굴거리다 오기에 딱 좋은 호텔입니다. 식사도 좋았어요.
Stayed 2 nights in Jan 2019

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービス
子供が魚介系が苦手なので、事前にその旨伝えていたら、お肉に代えてくれていて本当に助かりました。
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호수가 보이는 온천 너무나도 아름답고 잘 쉬었다 갑니다
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정갈한 식사와 아늑한 방에서 잘쉬다 갑니다 노천탕이 갖춰져 있어 편안한 숙박을 할수 있습니다
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
絕對會再入住
big and clean Room, delicious Food, wonderful Onsen, superb Services, convenient Shuttle Bus transportation
Stayed 2 nights in Aug 2018

6/10 Okay

Yuki

Liked: Staff & service
可もなく不可もなく。
スタッフの対応はグッド。 建物はロビーお風呂などきれいですが、客室のトイレを見ると古い旅館だったんだなと年季を感じます。
Stayed 1 night in Aug 2018

4/10 Poor

Adrian, Hong Kong

Liked: Property conditions & facilities
Disliked: Staff & service
Poor experience in Biwako Grand Hotel
The overall experience in this hotel is average. What you have paid is not what you can get. The lobby of the hotel is old style and the staff there cannot speak English. Do prepared to learn some Japanese before you decide to live in this hotel. Also, the hotel's ceiling height is not high, which is under our expectation, and each floor do not have enough lightings, the corridors are sort of dark. The only bright floor I guess is the lobby level. For dinner: The dining experience is obviously not up to the standard to what you have paid for the hotel fees. The high price of the hotel made me expect that the dinner would be excellent, but in reality it is not the case. The freshness of the sashimi is even worse than the sashimi that I can eat at some good restaurants in kyoto urban areas. Also, even they are empty seats nearby the windows with lake views, they do not allow us to eat at that table. Instead, they arrange us to a table which is next to the corridor. For breakfast: The breakfast that included in the hotel price is so so. The food quality of the buffet is the food that you can find in supermarkets. Don't expect too much from this hotel. The only thing that appreciate is the shuttle bus service between the おごと温泉駅 and the hotel. Actually, without the shuttle bus service, we definitely would not choose this hotel as this hotel is far from the train station and have at least 20-25 mins walk from the train station.
Stayed 1 night in May 2018

10/10 Excellent

ton, 名古屋

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂付き客室に満足
一つの階に部屋が5つぐらいしかないので静かで部屋も広く部屋にある露天風呂に満足出来ました。また、施設には2つの浴場がありこれにも満足しました。食事も値段の割りには良いと思います。
Stayed 1 night in Jun 2018