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Lake Biwa Otsu Prince Hotel

3.5 star property
Lakefront hotel connected to the convention centre in Otsu with 4 restaurants

Photo gallery for Lake Biwa Otsu Prince Hotel

Aerial view
Exterior
Seasonal outdoor pool
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry
The current price is NZ$198
includes taxes & fees
6 May - 7 May

Explore the area

Map
4-7-7 Nionohama, Otsu, Shiga-ken, 520-8520
  • Fushimi Inari Shrine
    ‪13 min drive‬
  • Heian Shrine
    ‪13 min drive‬
  • Kiyomizu Temple
    ‪15 min drive‬
  • Osaka (ITM-Itami)
    ‪55 min drive‬

Room options

View all photos for Sky Floor Suite Twin Room with Pool Access, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Sky Floor Suite Twin Room with Pool Access, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Shower/bath combination
  • 59 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for EIZAN Floor Twin Room with Pool Access, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

EIZAN Floor Twin Room with Pool Access, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Floor Double Room with Pool Access, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Sky Floor Double Room with Pool Access, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Modern Room with Pool Access, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Japanese Modern Room with Pool Access, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 59.5 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite Twin Room(EIZAN Floor), Non Smoking

32-inch TV with cable channels

Suite Twin Room(EIZAN Floor), Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 59.5 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Floor Twin Room with Pool Access, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Sky Floor Twin Room with Pool Access, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36.2 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room (EIZAN Floor), Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room (EIZAN Floor), Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (EIZAN Floor), Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (EIZAN Floor), Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Sky Floor), Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room (Sky Floor), Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Sky Floor), Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (Sky Floor), Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36.2 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Twin Beds (Sky Floor), Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Twin Beds (Sky Floor), Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Shower/bath combination
  • 59.5 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of House (5:00PM IN, 10:00AM OUT) - Smoking Preferences Not Guaranteed

Run of House (5:00PM IN, 10:00AM OUT) - Smoking Preferences Not Guaranteed

Run of House (5:00PM IN, 10:00AM OUT) - Smoking Preferences Not Guaranteed

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for EIZAN Floor Twin Room (2 Guests) Check-in:5pm, Check-out:10am

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

EIZAN Floor Twin Room (2 Guests) Check-in:5pm, Check-out:10am

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Floor Double Room (2 Guests) Check-in:5pm, Check-out:10am

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Sky Floor Double Room (2 Guests) Check-in:5pm, Check-out:10am

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Lake Floor Twin Room with Pool Access, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake Floor Twin Room with Pool Access, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for EIZAN Floor Double Room (2 Guests) Check-in:5pm, Check-out:10am

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

EIZAN Floor Double Room (2 Guests) Check-in:5pm, Check-out:10am

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Modern Room, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Japanese Modern Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 59.5 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Lake Floor Twin Room (4 Guests), Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake Floor Twin Room (4 Guests), Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36.2 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room (Sky Floor), Non Smoking Check-in:5pm, Check-out:10am

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (Sky Floor), Non Smoking Check-in:5pm, Check-out:10am

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36.2 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Lake Floor Twin Room (4 Guests) Check-in:5pm, Check-out:10am

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake Floor Twin Room (4 Guests) Check-in:5pm, Check-out:10am

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36.2 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for EIZAN Floor Double Room with Pool Access, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

EIZAN Floor Double Room with Pool Access, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for EIZAN Floor Suite Twin Room with Pool Access, Non Smoking

Lake view

EIZAN Floor Suite Twin Room with Pool Access, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 59.5 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Floor Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Sky Floor Twin Room

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

View all photos for Sky Floor Double Room

Interior

Sky Floor Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Eizan Floor Suite Twin Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Eizan Floor Suite Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Floor Suite Twin Non Smoking

Living area

Sky Floor Suite Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Run Of House

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Lake Floor Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake Floor Twin Room

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

View all photos for Eizan Floor Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Eizan Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Eizan Floor Double Room

32-inch TV with cable channels

Eizan Floor Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Lake Floor Japanese Modern

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake Floor Japanese Modern

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

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About the area

Otsu

At Lake Biwa Otsu Prince Hotel, you'll be connected to the convention centre and 13.1 km (8.1 mi) from Heian Shrine. Highlights at this hotel include 4 restaurants, 2 bars/lounges and a golf course. .The restaurant, Shimizu Japnanese, serves Japanese cuisine and is open for lunch and dinner. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to a driving range and bike hire. 31646 square feet (2940 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10 AM. There's also self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 3.5-property class Otsu hotel include Fushimi Inari Shrine and Sanjusangen-do Temple.

What's nearby

  • Fushimi Inari Shrine - 13 min drive - 13.3 km
  • Heian Shrine - 13 min drive - 13.1 km
  • Kiyomizu Temple - 15 min drive - 13.5 km
  • Kyoto Tower - 15 min drive - 15.4 km
  • Kyoto Imperial Palace - 16 min drive - 15.5 km

Getting around

  • Biwako-Hamaotsu Station - 3 min drive
  • Higashino Station - 8 min drive
  • Osaka (KIX-Kansai Intl.) - 98 min drive

Restaurants

  • ‪吉野家 - ‬10 min walk
  • ‪レイクビューダイニング ビオナ - ‬1 min walk
  • ‪Lakes Store & Cafe - ‬7 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬11 min walk
  • ‪びわ焼肉店 - ‬8 min walk

About this property

Lake Biwa Otsu Prince Hotel

Lakefront hotel connected to the convention centre in Otsu with 4 restaurants
Lake Biwa Otsu Prince Hotel offers its guests a golf course, a seasonal outdoor pool, and a children's pool. There are 4 restaurants on site, along with a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 31646 square feet (2940 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Lake Biwa Otsu Prince Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Otsu hotel.

  • 529 guestrooms or units
  • 38 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 31646 sq ft of conference space
  • 2940 sq. m of conference space
  • Built in 1989
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Lake Biwa Otsu Prince Hotel offers 529 accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Limo/town car service
  • Uncovered parking on site (JPY 500 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 2,900 to 2,900 for adults and JPY 1,000 to 2,900 for children
  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Beaux Sejours French Rest
  • Lake View Dining Biona
  • Port　NIO　Lobby Lounge
  • Riho Chinese Restaurant
  • Shimizu Japnanese

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Children's pool
  • Golf carts
  • Golf driving range
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 31,646 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a lake

Spa

  • In-room massages

Accessibility

  • Lift (155 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The listed optional pool fee applies to guests age 13 and older. The pool fee for children age 4-12 is JPY 1500, and there is no fee for children age 3 and under.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2900 to 2900 for adults and JPY 1000 to 2900 for children
  • Uncovered self-parking fee: JPY 500 per day
  • Pool fee: JPY 3000
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open on 01 August and close on 31 August.
  • Pool access available from 9:00 AM to 5:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Otsu
Otsu Hotel
Otsu Prince
Lake Biwa Prince Hotel
Lake Biwa Otsu Prince
Prince Otsu
Prince Otsu Hotel
Lake Biwa Prince
Otsu Prince Hotel
Prince Hotel Otsu
Biwako Otsu Prince Hotel
Biwa Otsu Prince Hotel Otsu
Lake Biwa Otsu Prince Hotel Otsu
Lake Biwa Otsu Prince Hotel Hotel
Lake Biwa Otsu Prince Hotel Hotel Otsu

Frequently asked questions

What is the cancellation policy at Lake Biwa Otsu Prince Hotel?

Lake Biwa Otsu Prince Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lake Biwa Otsu Prince Hotel?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Lake Biwa Otsu Prince Hotel on 6 May 2025 start from NZ$197.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lake Biwa Otsu Prince Hotel?

Yep, Lake Biwa Otsu Prince Hotel has an uncovered self car park for JPY 500 per day. Onsite parking is limited.

Does Lake Biwa Otsu Prince Hotel have a pool?

Lake Biwa Otsu Prince Hotel has a seasonal outdoor pool and a kids' pool. The pool is open 9:00 AM to 5:00 PM (Seasonal outdoor pool open from August 01 to August 31).

Is Lake Biwa Otsu Prince Hotel family-friendly?

You bet! With amenities such as a children's pool and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Lake Biwa Otsu Prince Hotel is a hit with families.

Are there hot tubs in the rooms at Lake Biwa Otsu Prince Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Lake Biwa Otsu Prince Hotel serve breakfast?

Yep, buffet brekkie is offered daily between 7:00 AM and 10 AM.

Is there a free airport shuttle available at Lake Biwa Otsu Prince Hotel?

No, Lake Biwa Otsu Prince Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Lake Biwa Otsu Prince Hotel?

Yep, you can grab a meal at Lake Biwa Otsu Prince Hotel's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Lake Biwa Otsu Prince Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Lake Biwa Otsu Prince Hotel?

No, pets are not allowed.

Is there a golf course on site at Lake Biwa Otsu Prince Hotel?

Yep, Lake Biwa Otsu Prince Hotel has an 18-hole golf course. A golf driving range and golf carts are also available.

Lake Biwa Otsu Prince Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel Quality & service Better than most 5star resorts anywhere in the world
Stayed 2 nights in Mar 2025

8/10 Good

Yi

Stayed 1 night in Jan 2025

8/10 Good

Yen Yuin

Travelled with family
Liked: Staff & service
The hotel is clean and spacious. View is good. But room carpet starts to feel old. And outdated
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Clifford

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the unexpected room upgrade!
Stayed 3 nights in Dec 2024

10/10 Excellent

Akitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Katerina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to a beautiful suite with views of Lake Biwa. The shuttle bus to the train station is very convenient. Otsu is a beautiful city and we plan to return for a longer time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Choon Chwee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus is convenient
Stayed 3 nights in Oct 2024

10/10 Excellent

Azusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view was just beautiful!
Stayed 3 nights in Oct 2024

10/10 Excellent

janet seiko

Stuff and services was very professional and friendly
Stayed 5 nights in Oct 2024

8/10 Good

Nicole

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It has the most spectacular views over the lake! Was peaceful and beautiful. We loved the buffet breakfast each morning as there weren't cafes for brekky close by, but do not recommend the buffet dinner - was very overpriced for what you got. There are great, cheaper and more delicious restaurant choices nearby. The regular bus transfer to the station was very helpful! Used it most days.
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Anzu, Keaau

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed 4 nights. It was the beginning of September, a terribly hot month in Japan. I had planned to spend the day swimming in the pool, but it was closed on weekdays. I could not swim at all. The size of the room and the view were wonderful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Yukari

Liked: Cleanliness, property conditions & facilities
It is nice place but nothing fancy .
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Stayed 5 nights in Sep 2024

8/10 Good

CHUNG MING

Stayed 2 nights in Jul 2024

10/10 Excellent

Tsz Yeung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

VIKTOR, Gardena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine except when I was seatrd on the toilet my private parts were touching the water in toilet. I had to take a shower after each time I used the toilet... Probably, the water level should be adjusted if possible.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hwee Fang Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a Great Lake Biwa view.
Stayed 2 nights in Jun 2024