2/10 Terrible
Genevieve
Travelled with family and small children
18 Mar 2024
Disliked: Cleanliness, amenities, property conditions & facilities
I had to take some time before I wrote this because I was too angry after the fact. This room was absolutely awful. First thing upon entry we were hit with the strong smell of cigarettes despite it being a non smoking motel. The smell was so strong that I got a headache the whole night. We tried opening a window to allow some air in but it actually made it worse because the window screens reeked of cigarette smoke too. Then I realized the smoke detector was removed from the ceiling mount and was sitting on a shelf. This is absolutely unacceptable. When I picked up the keys at 3ish I did not go see the room as the front desk staff said it was still being cleaned. We only saw the room when we arrived for the night at 8pm. How did the cleaning staff not correct the smoke detector issue. So unsafe. The rest of the room was deplorable. The comforter and blanket smelled dirty and the pillows as well. One of the worst parts of the whole space was that every edge of the night stand, table, and bathtub ledge were covered in burn marks from lighters or hot spoons in relation to drug use. The bathroom was still covered in other people’s hair and the faucets were grimy with dirt. We were so devastated. We just wanted a decent place to sleep as we were only there from 8pm to 9am. I don’t understand how this place had such positive reviews, unless this was their worst room. I would never stay here again and would tell everyone to stay clear.
Genevieve
Stayed 1 night in Feb 2024