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Best Western Plus Ottawa City Centre

3.0 star property
Eco-certified Ottawa hotel in Civic Hospital - Experimental Farm - Central Park with free parking
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, laptop workspace
Room amenity
Reception
Lobby
Seasonal outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
The price is NZ$165
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
1274 Carling Ave, Ottawa, ON, K1Z7K8
  • Ottawa Hospital Civic Campus
    14 min walk
  • Rideau Canal
    5 min drive
  • Carleton University
    6 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen

Hypo-allergenic bedding, in-room safe, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Clothes dryer
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Room, 1 King Bed, Non Smoking, Kitchen

Hypo-allergenic bedding, in-room safe, laptop workspace

Studio Room, 1 King Bed, Non Smoking, Kitchen

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

The Business Inn

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (7059)
The price is NZ$190
for 1 night
includes taxes & fees
14 Jan - 15 Jan
The Business Inn

About the area

Ottawa

Best Western Plus Ottawa City Centre places you in the heart of Ottawa, within a 15-minute walk of Ottawa Hospital Civic Campus and 2.4 km (1.5 mi) from Commissioners Park. Highlights at this eco-friendly hotel include dryers, free WiFi and free high-speed Internet. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Each morning full breakfast is available. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Civic Hospital - Experimental Farm - Central Park hotel include Carleton University and University of Ottawa.

What's nearby

  • Ottawa Hospital Civic Campus - 14 min walk
  • Rideau Canal - 5 min drive
  • Carleton University - 6 min drive
  • Canadian War Museum - 7 min drive
  • Parliament Hill - 7 min drive

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Run2Patty - ‬14 min walk
  • ‪Bowman's Bar & Grill - ‬5 min walk
  • ‪Juice Dudez - ‬20 min walk
  • ‪Second Cup - ‬16 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Best Western Plus Ottawa City Centre

Eco-certified Ottawa hotel in Civic Hospital - Experimental Farm - Central Park with free parking
Best Western Plus Ottawa City Centre offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1195 square feet (111 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Ottawa City Centre. Self parking is free.

This Ottawa hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1195 sq ft of conference space
  • 111 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with a safe and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: CAD 5 to 15 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,195 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 September to 23 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 15 for adults and CAD 5 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 01 July and close on 05 September.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Is parking available at Best Western Plus Ottawa City Centre?

Yep, Best Western Plus Ottawa City Centre has a free self car park.

How much does it cost to stay at Best Western Plus Ottawa City Centre?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa City Centre on 12 Jan 2025 start from NZ$164.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Ottawa City Centre have a pool?

Best Western Plus Ottawa City Centre has a seasonal outdoor pool. The pool is open from July 01 to September 05.

Does Best Western Plus Ottawa City Centre serve breakfast?

Yeah, full breakfast is on offer daily.

Is there a free airport shuttle available at Best Western Plus Ottawa City Centre?

No, Best Western Plus Ottawa City Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Ottawa City Centre?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Ottawa City Centre?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Ottawa City Centre?

No, only service animals are allowed.

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1004 reviews" "
Rating 8 - Good. 319 out of 1004 reviews" "
Rating 6 - Okay. 78 out of 1004 reviews" "
Rating 4 - Poor. 34 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoyun

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tengyue

Stayed 1 night in Sep 2024

8/10 Good

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only challenge was the coffee maker that made way too much coffee for the cup provided and overflowed with nothing to clean it up with.
Stayed 1 night in Sep 2024

6/10 Okay

Lucas

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good hotel, but at 330CAD/night, I was expecting more. The room was recently renovated, which is good. Downsides: close to two major streets, the room was very noisy. I asked for another room and was denied. Air conditioning is old and also very noisy. It is unlikely that I would stay there again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Daniel Eutyche

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want them to restitute my money
Stayed 5 nights in Sep 2024

4/10 Poor

Jim

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining in the area and not much within walking distance, but decent restaurant on site and 24 hr Shoppers across the street. Rooms clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Mary Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff at check-in was efficient, friendly and helpful. The restaurant staff was happy and very attentive. The food was wonderful. The cleaning staff was always polite and efficient. Great free parking was great. The proximity to everywhere was a bonus. Will stay again for sure.
Stayed 2 nights in Sep 2024

8/10 Good

Shelley

Travelled with partner
Liked: Property conditions & facilities
Professional staff and courteous. Room service was excellent. Bed was comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Austin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything sucked
Stayed 1 night in Sep 2024

10/10 Excellent

Jing

Liked: Amenities, property conditions & facilities
always my choice in Canada
Stayed 1 night in Sep 2024

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The lobby, common areas and our room was very shabby and tired. Toilet did not flush properly. The door of the safe would not close and posed a tripping hazard.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean room with a kitchenette is always a luxury!
Stayed 3 nights in Sep 2024

8/10 Good

Ann Marie

Liked: Amenities
I had a good night sleep at the property. I didn’t like the idea where the water was backing up in the tub when showering.
Stayed 1 night in Aug 2024

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Merle

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff are very kind and helpful
Stayed 1 night in Sep 2024

6/10 Okay

Husam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Theo Souli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for what I needed.
Stayed 3 nights in Aug 2024