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Sheraton Ottawa Hotel

4.0 star property
Eco-certified hotel with fitness centre and 24-hour business centre

Photo gallery for Sheraton Ottawa Hotel

Lobby
Lobby
Meeting facility
Exterior
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is NZ$290
includes taxes & fees
9 May - 10 May

Explore the area

Map
150 Albert St, Ottawa, ON, K1P5G2
  • Parliament Hill
    ‪7 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Byward Market Square
    ‪14 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds, Non Smoking, Executive Level

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 2 Double Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Executive Level

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Ottawa

Sheraton Ottawa Hotel puts you in the heart of Ottawa, within just a 10-minute stroll of Rideau Canal and Parliament Hill. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Carleton Grill, is open for breakfast and dinner. Sasha's Lounge is the hotel's own bar, serving drinks along with light fare. 829 square feet (77 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Ottawa hotel include Rideau Centre and Rogers Centre Ottawa.

What's nearby

  • Parliament Hill - 7 min walk - 0.6 km
  • Rogers Centre Ottawa - 11 min walk - 0.9 km
  • University of Ottawa - 12 min walk - 1.1 km
  • Byward Market Square - 14 min walk - 1.2 km
  • Canadian Museum of History - 3 min drive - 2.7 km

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪Bier Markt - ‬2 min walk
  • ‪Bridgehead Coffeehouse - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen St. Fare - ‬3 min walk

About this property

Sheraton Ottawa Hotel

Eco-certified hotel with fitness centre and 24-hour business centre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 10 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 829 square feet (77 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the eco-certified Sheraton Ottawa Hotel. Parking is available for a fee.

This Ottawa hotel is smoke free.

  • 236 guestrooms or units
  • 17 levels
  • 829 sq ft of conference space
  • 77 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with iPod docking stations and a safe. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (CAD 35 per day; includes in/out privileges)
  • Extended parking on site (CAD 32 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 19 to 26 for adults and CAD 9.50 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 829 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 May to 11 September:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 35.00 per day (in/out privileges)
  • Extended parking fee: CAD 32.00 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Sheraton Ottawa Hotel?

Sheraton Ottawa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Ottawa Hotel?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on 9 May 2025 start from NZ$290.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Ottawa Hotel?

Yep, Sheraton Ottawa Hotel has valet parking with in/out privileges for CAD 35.00 per day. Additionally there is extended parking for CAD 32.00 per day.

What makes Sheraton Ottawa Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Ottawa Hotel.

Is Sheraton Ottawa Hotel family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Ottawa Hotel is a hit with families.

Does Sheraton Ottawa Hotel serve breakfast?

Sure does, buffet breakfast is served weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Ottawa Hotel?

No, Sheraton Ottawa Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Ottawa Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner. The dining venue is closed seasonally each year from May 1 until September 11.

What time are check-in & check-out at Sheraton Ottawa Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Ottawa Hotel?

No, only service animals are allowed.

Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1103 reviews
Rating 8 - Good. 286 out of 1103 reviews
Rating 6 - Okay. 97 out of 1103 reviews
Rating 4 - Poor. 41 out of 1103 reviews
Rating 2 - Terrible. 39 out of 1103 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

François

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great spot, with a great price. The only detail that didn’t work out well was the toilet that couldn’t flush…
Stayed 1 night in Jan 2025

8/10 Good

Vilma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jan 2025

10/10 Excellent

Arta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 1 night in Jan 2025

6/10 Okay

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed wasn’t comfortable at all, the parking service expensive and too complicated, they made us wait several times because they forgot to submit the car to the system
Stayed 2 nights in Jan 2025

8/10 Good

Chau

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean and great staff. Bedding a bit too soft and makes noise when someone stirs at night.
Stayed 1 night in Jan 2025

4/10 Poor

Alfonso

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jordan

Stayed 2 nights in Dec 2024

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Dustin

Stayed 3 nights in Dec 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 1 night in Dec 2024

10/10 Excellent

HAOYU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

4/10 Poor

B

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tv was sub par and no usb c charging capabilities I checked out within 5 hrs of being there
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities
It was great
Stayed 1 night in Dec 2024

10/10 Excellent

YOON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Les, Pembroke

Liked: Staff & service, property conditions & facilities
always a good place to stay. Staff are excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Leighann

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Minyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fantastic hotel. I would highly recommend it.
Stayed 1 night in Dec 2024

8/10 Good

Tim

Stayed 1 night in Nov 2024

10/10 Excellent

Mariem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Everything was really good, staff was amazing and the beds were very comfortable! Very nice stay and very well located!
Stayed 2 nights in Nov 2024

10/10 Excellent

Allan

Stayed 2 nights in Nov 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Fantastic front desk service
Stayed 1 night in Nov 2024