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The Metcalfe Hotel

4.0 star property
Hotel with a 24-hour front desk, a quick walk to National Arts Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Metcalfe Hotel

Restaurant
Front of property
Premium bedding, down duvets, pillow-top beds, minibar
Meeting facility
Executive Room, 1 King Bed

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available

Explore the area

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • Elgin Street
    2 min walk
  • National Arts Centre
    5 min walk
  • Rideau Canal
    5 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    15 min drive

Room options

View all photos for Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Corner

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Sofa bed
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
2 bedrooms
Down duvet
Premium bedding
  • 79 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Premium bedding
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Sofa bed
Premium bedding
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room (King)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Premium bedding
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
2 bedrooms
Down duvet
Premium bedding
  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Premium bedding
Blackout curtains
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Atrium)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
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Pool
Hot tub
Free WiFi
Restaurant
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The price is NZ$303
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Ottawa

The Metcalfe Hotel places you in the centre of Ottawa, within a short 5-minute stroll of Confederation Park and National Arts Centre. Highlights at this hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a library, dry cleaning/laundry services and multilingual staff. Full breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown Ottawa hotel include Capital Information Kiosk and Sparks Street Mall.

What's nearby

  • National Arts Centre - 5 min walk - 0.4 km
  • Ottawa City Hall - 7 min walk - 0.6 km
  • Parliament Hill - 7 min walk - 0.7 km
  • Rideau Centre - 10 min walk - 0.9 km
  • Byward Market Square - 14 min walk - 1.2 km

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Browns Socialhouse - ‬3 min walk
  • ‪Grill Forty One - ‬3 min walk
  • ‪The Scone Witch - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Metcalfe Hotel

Hotel with a 24-hour front desk, a quick walk to National Arts Centre
There's a restaurant on site. WiFi is free in public spaces. There are 6 meeting rooms available. A library, multilingual staff, and tour/ticket assistance are also featured at The Metcalfe Hotel. Parking is available for a fee. A complete renovation of The Metcalfe Hotel was completed in July 2022.

This 4-star Ottawa hotel is smoke free.

  • 108 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
The Metcalfe Hotel offers 108 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CAD 42 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Family friendly

  • Children's games
  • Free cot

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 42 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

What is the cancellation policy at The Metcalfe Hotel?

The Metcalfe Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Metcalfe Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on 29 Nov 2024 start from NZ$257.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Metcalfe Hotel?

Yep, The Metcalfe Hotel has valet parking for CAD 42 per night.

What makes The Metcalfe Hotel a romantic place to stay?

A champagne service, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Metcalfe Hotel.

Does The Metcalfe Hotel serve breakfast?

You bet, full brekkie is on offer weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 1:00 PM.

Is there a free airport shuttle available at The Metcalfe Hotel?

No, The Metcalfe Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Metcalfe Hotel?

Yep, you can grab a meal at The Metcalfe Hotel's onsite restaurant.

What time are check-in & check-out at The Metcalfe Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Metcalfe Hotel?

Furry friends are welcome at The Metcalfe Hotel, with food and water bowls on offer.

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 1002 reviews" "
Rating 8 - Good. 197 out of 1002 reviews" "
Rating 6 - Okay. 38 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kaitlyn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Brigitte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and great hotel staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dullen Aine Hernique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ayham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Harman

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and wrinkled bedsheet , room not clean, not a good experience overall
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Corry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

joanne, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed at this boutique hotel a few times now and we will return. Our favourite in downtown Ottawa!
Stayed 1 night in Aug 2024

10/10 Excellent

Ze

Stayed 2 nights in Aug 2024

10/10 Excellent

Roza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed cosy hotel. Nice rooms with comfortable beds. Beautiful lobby. Walking distance to major sights. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, and had everything we needed. The staff was very respecful and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Kate

Stayed 1 night in Aug 2024

4/10 Poor

Taylor

Disliked: Property conditions & facilities
If you’re looking for a 2 star hotel with a four star rating, this is it. Rooms are extremely sad especially for a junior suite.
Stayed 1 night in Aug 2024

8/10 Good

danish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Loved the ambience, will come back .....
Stayed 1 night in Aug 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mohamed Habib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons beaucoup le séjour a l'hôtel, c'était propre, confortable et a proximité de toutes les attractions, le personnel était chaleureux et accueillant, ils ontvl répondu a toutes nos demandes, toujours avec un grand sourire
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Tadeusz

Really pleasant surprise! Tasteful, up to date, good restaurant with room service, excellent location!
Stayed 2 nights in Aug 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Corazon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant. Great to come down for breakfast or dinner. Comfy bed and good sized room. Good rest and walkable to byword market and Rideau centre
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
Nice hotel in convenient midtown location - particularly loved the lobby with lots of comfortable places to hang out. Front desk service was great too. Room was comfortable and nice sized but oddly provisioned (obviously a room for 2 but only 1 nice chair to sit in and no table near it). None of the nice little touches I usually like in boutiques - no lobby coffee or drinks and the gym had no water or towels (possible to get from front desk which is not near the gym and no sign in gym or information to that effect provided at check in). Still, we had a very nice time there!
Stayed 5 nights in Aug 2024