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Serra Palace Hotel

3.5 star property
Hotel in Ouro Branco with free breakfast and 24-hour front desk

Photo gallery for Serra Palace Hotel

Outdoor pool
Lobby sitting area
Lobby
View from property
Parking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
Rua Jose Pereira Sobrinho, 350, Ouro Branco, MG, 36420-000
  • Federal University of Ouro Preto
    ‪34 min drive‬
  • Museu da Inconfidencia
    ‪37 min drive‬
  • Tiradentes Square
    ‪37 min drive‬

Room options

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds

Similar properties

Front of property

Hotel Pousada Circuito dos Inconfidentes

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (139)
The price is NZ$122
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Hotel Pousada Circuito dos Inconfidentes

About the area

Ouro Branco

Serra Palace Hotel puts you in the centre of Ouro Branco, 12.3 km (7.7 mi) from Itatiaia State Natural Monument and 22.5 km (14 mi) from Mother Of Our Lady Of Conception. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Serra Palace, serves Regional cuisine and is open for breakfast, lunch and dinner. 2422 square feet (225 square metres) of event facilities include a meeting room and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning free breakfast is served. .Places within a 30-minute drive of this 3.5-property class Ouro Branco hotel include Sanctuary of Bom Jesus do Congonhas and Imagem e Memoria Museum.

What's nearby

  • Federal University of Ouro Preto - 34 min drive
  • Nossa Senhora do Pilar Church - 36 min drive
  • Museu da Inconfidencia - 37 min drive
  • Tiradentes Square - 37 min drive
  • Nossa Senhora do Carmo Church - 37 min drive

Getting around

  • Belo Horizonte (CNF-Tancredo Neves Intl.) - 161 min drive

Restaurants

  • ‪Restaurante Trem Mineiro - ‬17 min walk
  • ‪Churrascaria Cabana - ‬8 min walk
  • ‪Malibu Grill - ‬4 min walk
  • ‪Restaurante Bom Apetite - ‬9 min walk
  • ‪Jah do Acai / Penguins - ‬3 min walk

About this property

Serra Palace Hotel

Hotel in Ouro Branco with free breakfast and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2422 square feet (225 square metres) and includes a conference centre. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly Serra Palace Hotel.

Smoking is allowed in designated areas at this 3.5-star Ouro Branco hotel.

  • 80 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2422 sq ft of conference space
  • 225 sq. m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serra Palace Hotel offers 80 air-conditioned accommodations with minibars and a safe. 24-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Ouro Branco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Serra Palace

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference centre (2,422 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Serra Palace Hotel Ouro Branco
Serra Palace Ouro Branco
Serra Palace
Serra Palace Hotel Hotel
Serra Palace Hotel Ouro Branco
Serra Palace Hotel Hotel Ouro Branco

Frequently asked questions

What is the cancellation policy at Serra Palace Hotel?

Serra Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Serra Palace Hotel serve breakfast?

Yep, complimentary buffet brekkie is offered daily between 7 AM and 9 AM.

Is there a free airport shuttle available at Serra Palace Hotel?

No, Serra Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Serra Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Serra Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Serra Palace Hotel?

No, only service animals are allowed.

Serra Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 95 reviews
Rating 8 - Good. 33 out of 95 reviews
Rating 6 - Okay. 8 out of 95 reviews
Rating 4 - Poor. 4 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

nilo

Liked: Staff & service
Under renovation.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Looks better feom the outside
There is anothe option about 3 blocks way with a swimming pool on the roof. This one also jas a pool the size of a jacuzzi. Waffle type pillows, norhing to brag about it
Stayed 2 nights in Mar 2018

10/10 Excellent

Ana Paula K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

SIRLON T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
experiencia
Gostei de tudo-
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio Carlos

Stayed 3 nights in Aug 2024

10/10 Excellent

GABRIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luiz Ney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Fabiano

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel coerente com seu custo.
Stayed 1 night in Jun 2024

10/10 Excellent

Jader roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Lilian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fraco
Toalhas horriveis. Banheiro sem circulação de ar. Café da manhã muito fraco. Localização tb nao eh das melhores. O atendimento eh ok. O quarto eh limpo e espaçoso. Nao tem ar condicionado.
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Várias Moscas e Mosquitos nos alimentos
A estrutura física do hotel em sí é boa mas não vale a pena se hospedar aqui: PÉSSIMA EXPERIÊNCIA. O café da manhã é um verdadeiro cenário de horror: O café é servido em uma "mesa" aberta e, por isso, dezenas de mosquitos e moscas ficam sobre os alimentos. Praticamente todos os alimentos continham moscas. Falta de higiene total. Fotografei e filmei os mosquitos/moscas nos alimentos e passei o caso à recepção e à gerência do hotel que, como medida, apenas colocaram um ventilador no dia seguinte no local para "espantar" os mosquitos e que, obviamente, não resolveu o problema, uma vez que no dia seguinte haviam moscas/mosquitos nos alimentos. Essa situação é inadmissível pois além de não ser higiênico, contribui para a transmissão de doenças. Como se não bastasse o cenário de horror com as moscas/mosquitos no café da manhã, uma aranha desceu do lustre do teto do quarto e caiu sobre a cama e tive que matá-la. Além disso constatei os seguintes pontos negativos: 1- Ausência de secador de cabelo no banheiro. 2 - Chuveiro com pouca pressão hídrica. 3 - As cortinas (cortina e black out) são pequenas para o tamanho da janela e, ao amanhecer, o quarto fica bem claro impossibilitando dormir satisfatoriamente. 4 - No quarto havia apenas um lençol e uma manta branca bem fina para cobrir (não havia edredom/cobertor disponível no quarto) e por isso senti frio durante a noite. 5 - A piscina é pequena e fica em frente a área do café da manhã comprometendo a privacidade do hóspede.
Stayed 4 nights in Dec 2023

8/10 Good

Artur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma boa estrutura e quartos espaçosos. Pontos positivos: Quarto espaçoso, estacionamento grande e bons preços de lavanderia. Pontos negativos: Chuveiro ruim (sai pouca água e muito espalhada), piscina que fica quase dentro do restaurante e café da manhã que apesar de muita variedade, não parece ser renovado todos os dias.
Stayed 6 nights in Jan 2024

6/10 Okay

Celia

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Gerson

Business traveller
Avaliacao
Portaria : funcionario mal arrumado com roupa suja atendendo no balcao. Foi comunicado que telefone do quartobestava estragado mas nada foi feito nos outros dias de estadia Comida mal feita, carne dura , nao era picanha mas foi vendida como tal. Vaso sanitario com descarga vazando.ovo do cafe da manha pessimo...
Stayed 4 nights in Oct 2023

8/10 Good

wilson gomoes viera

Travelled with family
Disliked: Room comfort
Lazer
Foi boa !!!
Stayed 3 nights in Oct 2023

10/10 Excellent

William

Stayed 1 night in Oct 2023

4/10 Poor

Ricardo

Stayed 2 nights in Sep 2023

10/10 Excellent

ariel

Stayed 1 night in Jul 2023

10/10 Excellent

Richardson

Stayed 1 night in May 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

FRANCISCO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Filipe

Stayed 2 nights in Apr 2023