Ratings based on 255 Verified Reviews

Real reviews from guests who’ve stayed
4.4 out of 5
74% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
4 out of 5
by A verified traveller

Posted 25 Jun. 2024 on Hotels
It was ok but hotel didn’t have air conditioning only a ventilator, also to make your coffee in the room you have to request your coffee kit at the front desk
Comment from Hotel Management
21 Jul. 2024 by CECILIA PARRA, Hotel Management
Hola buenas tardes, agradecemos tus comentarios, fue un gusto atenderte.
5 out of 5
by A verified traveller

Posted 15 Jun. 2024 on Expedia
Family hotel
Comment from Hotel Management
26 Jun. 2024 by Jaqui Arroyo , Hotel Management
Hola Khanik, agradecemos mucho tu calificación fue un gusto recibirte.
5 out of 5
by A verified traveller

Posted 13 Jun. 2024 on Expedia
Courtesy and clean room I’ll be back next year
Comment from Hotel Management
21 Jul. 2024 by CECILIA PARRA, Hotel Management
Hola Francisco, agradecemos sus comentarios fue un gusto atenderles
2 out of 5
by A verified traveller

Posted 19 May 2024 on Hotels
Hotel que necesita mejoras: Wifi Aire acondicionado Para poder volver a entrar allí. Después veremos cómo está el servicio y las recámaras. No entré cuando me dijeron que las habitaciones no tienen Aire Acondicionado y supongo el wifi debe estar igual
Comment from Hotel Management
21 May 2024 by Emily , Hotel Management
Hola Omar, agradecemos mucho sus comentarios para nosotros es muy importante para nuestra mejora continua, revisaremos a detalle el inconveniente para evitar que vuelva a pasar.
5 out of 5
by A verified traveller from Hewitt

Posted 29 Apr. 2024 on Expedia
Clean room.
Comment from Hotel Management
30 Apr. 2024 by CECILIA PARRA, Hotel Management
Buenas tardes, fue un gusto recibirlos
5 out of 5
by A verified traveller

Posted 7 Mar. 2024 on Hotels
I liked the spot where it's located. everything it's close to this hotel. I do not have any complains. Loved it for their friendliness. I would go back again.
Comment from Hotel Management
7 Mar. 2024 by Iccen Villanueva , Hotel Management
Hello Silvia!Thanks for your comment and your visit, see you soon!
5 out of 5
by A verified traveller

Excellent value hotel on the square in Pachuca

Posted 5 Mar. 2024 on Hotels
Good, clean hotel with comfortable beds and lots of hot water for the shower. Spacious, modern rooms. In-room safe. Would stay again.
Comment from Hotel Management
7 Mar. 2024 by Iccen Villanueva , Hotel Management
Hello Steven!Thanks for your comment, see you soon!
5 out of 5
by A verified traveller

Posted 9 Feb. 2024 on Expedia
Perfect in every way. Great staff, perfect location, price is excellent!
Comment from Hotel Management
9 Feb. 2024 by Iccen Villanueva , Hotel Management
Hello Armand!Thanks for you comments, it makes us very happy to receive you.
4 out of 5
by A verified traveller

Posted 10 Jan. 2024 on Expedia
Very hard beds. Good location for walking the square and the market and bus to mineral del Monte. If your room is facing the square be prepared for a lot of street noise and the clock dings every 15 minutes so if you sleep light bring earplugs. Staff was very friendly and helpful.
Comment from Hotel Management
10 Jan. 2024 by Iccen Villanueva , Hotel Management
Hello Brittany!It's a pleasure to receive you, see you soon.
5 out of 5
by A verified traveller

Posted 5 Dec. 2023 on Expedia
Comment from Hotel Management
6 Jan. 2024 by Iccen Villanueva , Hotel Management
Buen día Adalberto!Agradecemos mucho tu comentario, esperamos verte muy pronto