Mercure Paignton Hotel

4.0 star property
Eco-certified hotel with fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Paignton Hotel

Terrace/patio
Classic Room, 1 Double Bed
Privilege, Superior Room, 1 Double Bed, View
Restaurant
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Gym
    Gym
  • Parking available
    Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Esplanade Road, Paignton, England, TQ4 6BQ
  • Paignton Beach
    3 min walk
  • Paignton Pier
    3 min walk
  • Dartmouth Steam Railway
    5 min walk
  • Plymouth (PLH-Plymouth City)
    55 min drive

Room options

Classic Room, 1 Double Bed, View (Restricted View)

Highlights

Air conditioning
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Privilege, Superior Room, 1 Double Bed, View

Highlights

Air conditioning
Smart TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed

Highlights

Air conditioning
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Paignton

Mercure Paignton Hotel places you steps from Paignton Beach and within a 30-minute stroll of Paignton Zoo. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4-property class Paignton hotel, you'll be 4.4 km (2.7 mi) from Princess Theatre and 4.8 km (3 mi) from Inner Harbour.

What's nearby

  • Paignton Beach - 3 min walk
  • Paignton Zoo - 3 min drive
  • Princess Theatre - 7 min drive
  • Inner Harbour - 7 min drive
  • Meadfoot Beach - 17 min drive

Getting around

  • Paignton Station - 7 min walk
  • Exeter (EXT-Exeter Intl.) - 43 min drive

Restaurants

  • ‪Spinning Wheel Inn - ‬1 min walk
  • ‪Talk of the Town - ‬3 min walk
  • ‪Inn on the Green - ‬2 min walk
  • ‪Henrys - ‬4 min walk
  • ‪Yankee's - ‬7 min walk

About this property

Mercure Paignton Hotel

Eco-certified hotel with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a terrace, and coffee/tea in common area are also featured at the eco-certified Mercure Paignton Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Paignton hotel is smoke free.

  • 161 guestrooms or units
  • Built in 2023
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Paignton Hotel offers 161 air-conditioned accommodations with minibars and a safe. 55-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hungarian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (69 centimetre high)
  • High-pile carpet in room
  • Lift (89 centimetre wide door)
  • Raised toilet seat (48 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 for adults and from GBP 12.00 for children
  • Covered self-parking fee: GBP 15.00 per day
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

Property Registration Number GB426800213

Property is also known as

Mercure Paignton Hotel Hotel
Mercure Paignton Hotel PAIGNTON
Mercure Paignton Hotel Hotel PAIGNTON

Frequently asked questions

What is the cancellation policy at Mercure Paignton Hotel?

Mercure Paignton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Paignton Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Paignton Hotel on 1 Dec 2024 start from NZ$147.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Paignton Hotel?

Yep, Mercure Paignton Hotel has a covered self car park for GBP 15.00 per day. Onsite parking is limited.

Are there any beaches close to Mercure Paignton Hotel?

Yep, Mercure Paignton Hotel is a short 3-minute walk from Paignton Beach. Fun beach activities include snorkelling and windsurfing.

Does Mercure Paignton Hotel have a waterslide?

No, there is no waterslide at Mercure Paignton Hotel, but Splashdown Quaywest is a short 18-minute walk away.

Does Mercure Paignton Hotel serve breakfast?

Sure does, buffet breakfast is available weekdays from 6:30 AM to 10:00 AM and weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Paignton Hotel?

No, Mercure Paignton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Paignton Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Paignton Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Paignton Hotel?

Dogs are welcome at Mercure Paignton Hotel, with food and water bowls on offer.

Mercure Paignton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 177 reviews" "
Rating 8 - Good. 50 out of 177 reviews" "
Rating 6 - Okay. 14 out of 177 reviews" "
Rating 4 - Poor. 7 out of 177 reviews" "
Rating 2 - Terrible. 8 out of 177 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Stayed 2 nights in Aug 2024

10/10 Excellent

Lucy

Stayed 1 night in Aug 2024

8/10 Good

David Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building , right on sea front, near shops bars and childrens play ground .had a lovely time only proplem we had was the bathroom kept flooding when we had a shower , it was a good job it was a wet room, the maintenance people tried a few times to sort it, it got better but wasnt right but did not spoil our experience
Stayed 5 nights in Jul 2024

6/10 Okay

trevor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Travelodge with bling
Not that impressed, paid for a superior privilege room, expecting floor to ceiling glass views of the bay. Was put on the top floor which felt like an attic room with a much smaller window. Was still a great view but not what I expected or what I felt I'd paid for. The dressing gowns were just screwed up in a bundle in the wardrobe. The room was really just a Travelodge with bling... Very disappointed
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Travelled with partner
Lovely hotel,perfect position Breakfast to dear,parking to dear
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bar and patio area for a cheeky cocktail
Stayed 3 nights in Jul 2024

6/10 Okay

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
When we booked it online . We have booked sea view room or arrival we was told that that was not the case ..so we asked was there one available but there wasn’t ..and then took the room that they said that was booked but to find our bathroom was a disabled bathroom which wasn’t a problem but would preferred a normal bathroom. All in all not a bad stay but a bit pricey I wouldn’t of mind paying that for what was booked and that was sea view room not building view room
Stayed 1 night in Jul 2024

8/10 Good

Sanchez

Stayed 1 night in Jul 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Stayed 4 nights in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & tidy Seafront location Doggy friendly as are all Mercure hotels
Stayed 1 night in Jul 2024

10/10 Excellent

Clare

Liked: Property conditions & facilities, room comfort
Clare
The hotel was lovely and modern we had a 3 night break, we upgraded to a sea view which was lovely, food was great but only found out off hearing other people talking you could order fried or poached eggs or hash brown so the last day we did order egss would have been nice to be told tis on first day. We stayed for 3 nights and our room wasn't cleaned or fresh towels, we had to ask for toilet rolls so this could be improved on.
Stayed 3 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Jul 2024

2/10 Terrible

M

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Car keys stolen from in my room.
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Excellent hotel and the staff were so great and welcoming the whole time
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an absolutely lovely hotel and will go back again. The only downfall not enough tea facilities in the room and windows don’t open apart from that lovely hotel and lovely helpful staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Royston

Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ace
Perfect for my needs , would certainly stay again ❤️
Stayed 2 nights in Jun 2024

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel. Good parking and location was good for Paignton and surrounding area. Breakfast disappointing. Not fresh food and below par for price asked.
Stayed 1 night in Jun 2024

4/10 Poor

Rachel

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing Stay
We recently stayed at the Mercure Paignton Hotel from 22nd June to 25th June to enjoy my birthday celebrations away and were highly disappointed with our experience. Firstly, we were assigned a single room despite specifically requesting a double. After raising this issue, we were moved to another room. However, when getting ready for bed at around 10 PM on the first night, we discovered blood on the sheets, requiring yet another room change. Our third room also had problems. On the third night of our stay, we found that the room had not been cleaned. The cleaners had removed the sign from our door and left a bag of rubbish in the middle of the bathroom floor. Although the room was eventually cleaned after we reported the issue, the inconvenience was significant. Additionally, during our first breakfast, there were no cups available for hot drinks, and no staff at the bar to request eggs. One staff member present actively avoided eye contact despite a queue of guests waiting for assistance. Given these issues, we found the service quality to be far below the expected standard for a Mercure hotel. We paid nearly £400 for our stay and were extremely disappointed. I have tried to attached pictures documenting these issues but it won't allow, however, when the issues arised they were emailed to the hotel. We hope management takes these concerns seriously to improve future guest experiences.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lola

Stayed 1 night in Jun 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel central to bars Restuarnts
Stayed 1 night in Jun 2024