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Tideline Palm Beach Ocean Resort and Spa

4.0 star property
On private beach with outdoor pool, near Lake Worth Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tideline Palm Beach Ocean Resort and Spa

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Exterior
Couples treatment room(s), body treatments, hot stone massages

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking available
The price is NZ$680
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
2842 South Ocean Boulevard, Palm Beach, FL, 33480
  • Ocean Boulevard
    1 min walk
  • O Bar
    2 min walk
  • Lake Worth Station
    5 min drive
  • West Palm Beach, FL (LNA-Lantana)
    9 min drive

Room options

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Garden View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Garden View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

View from room

Suite, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (with Balcony)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Pool View (with Balcony)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (with Balcony)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Pool View (with Balcony)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Garden View (with Balcony)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Garden View (with Balcony)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

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About the area

Palm Beach

At Tideline Palm Beach Ocean Resort and Spa, you'll be 0.7 km (0.4 mi) from Lake Worth Beach and 9.5 km (5.9 mi) from Palm Beach Zoo & Conservation Society. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and a private beach. .A relaxing visit to Tideline Spa can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. The restaurant, Brandon's Palm Beach, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 7156 square feet (665 square metres) of event facilities include 7 meeting rooms and conference space. Other amenities include free use of bicycles, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Palm Beach hotel include Worth Avenue and Tanger Outlets Palm Beach.

What's nearby

  • Lake Worth Beach - 8 min walk
  • Palm Beach Par 3 Golf Course - 2 min drive
  • Mar-a-Lago - 9 min drive
  • Palm Beach Zoo & Conservation Society - 10 min drive
  • Worth Avenue - 12 min drive

Getting around

  • Lake Worth Station - 5 min drive
  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 13 min drive

Restaurants

  • ‪Benny's On The Beach - Pier - ‬8 min walk
  • ‪TooJay’s Deli Bakery Restaurant - ‬3 min drive
  • ‪The Rock Irish Pub - ‬3 min drive
  • ‪Acqua Cafe - ‬2 min walk
  • ‪Mamma Mia's Pizzeria - ‬6 min walk

About this property

Tideline Palm Beach Ocean Resort and Spa

On private beach with outdoor pool, near Lake Worth Beach
Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Tideline Palm Beach Ocean Resort and Spa such as an outdoor pool and complimentary bicycles.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach hotel also offers a 24-hour fitness centre, a hot tub and a sauna. Parking is available for a fee.

This 4-star Palm Beach hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • 7156 sq ft of conference space
  • 665 sq. m of conference space
  • Built in 1980
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Tideline Palm Beach Ocean Resort and Spa offers 134 accommodations with minibars and a safe. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Tideline Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Brandon's Palm Beach
  • Mizu

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • TV in common areas
  • Water sports equipment

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • 7,156 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 300 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room coffee
  • Internet access
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 300 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property uses a grey water recycling system.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Omphoy
Omphoy Ocean
Omphoy Ocean Palm Beach
Omphoy Ocean Resort
Omphoy Ocean Resort Palm Beach
Omphoy Resort
Kimpton Tideline Ocean Resort Palm Beach
Tideline Ocean Resort Spa
Tideline Ocean Spa Palm Beach
Tideline Ocean Spa
Kimpton Tideline Ocean Resort
Kimpton Tideline Ocean Palm Beach
Kimpton Tideline Ocean
Kimpton Tideline Ocean Resort & Spa Palm Beach Florida
Omphoy Ocean Hotel Palm Beach
Tideline Ocean Resort Palm Beach
Tideline Ocean Resort Spa a Kimpton Hotel
Kimpton Tideline Ocean Resort Spa
Tideline Ocean Resort
Tideline Ocean Palm Beach
Tideline Ocean
The Omphoy Ocean Resort

Frequently asked questions

What is the cancellation policy at Tideline Palm Beach Ocean Resort and Spa?

Tideline Palm Beach Ocean Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tideline Palm Beach Ocean Resort and Spa?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Tideline Palm Beach Ocean Resort and Spa on 3 Jan 2025 start from NZ$579.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tideline Palm Beach Ocean Resort and Spa?

Yep, Tideline Palm Beach Ocean Resort and Spa has valet parking with in/out privileges for USD 40 per night.

Are there any beaches close to Tideline Palm Beach Ocean Resort and Spa?

Yep, Tideline Palm Beach Ocean Resort and Spa is a short 8-minute walk from Lake Worth Beach. Fun beach activities include waterskiing, parasailing and swimming. You can also find water sports equipment.

Is there a spa on site at Tideline Palm Beach Ocean Resort and Spa?

Yep, Tideline Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Tideline Palm Beach Ocean Resort and Spa have a pool?

Tideline Palm Beach Ocean Resort and Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Tideline Palm Beach Ocean Resort and Spa?

Tideline Palm Beach Ocean Resort and Spa features a private beach, a full-service spa and an outdoor pool. All guestrooms come with Frette Italian sheets and pillowtop beds.

What makes Tideline Palm Beach Ocean Resort and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Tideline Palm Beach Ocean Resort and Spa.

Is Tideline Palm Beach Ocean Resort and Spa family-friendly?

You bet! With amenities such as a private beach and free bike rentals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Tideline Palm Beach Ocean Resort and Spa is a hit with families.

Does Tideline Palm Beach Ocean Resort and Spa serve breakfast?

You bet, breakfast is on offer daily.

Is there a free airport shuttle available at Tideline Palm Beach Ocean Resort and Spa?

No, Tideline Palm Beach Ocean Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Tideline Palm Beach Ocean Resort and Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Tideline Palm Beach Ocean Resort and Spa?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Tideline Palm Beach Ocean Resort and Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 70 out of 123 reviews" "
Rating 8 - Good. 17 out of 123 reviews" "
Rating 6 - Okay. 8 out of 123 reviews" "
Rating 4 - Poor. 14 out of 123 reviews" "
Rating 2 - Terrible. 14 out of 123 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do a ladies' trip to Palm Beach every year and usually stay at The Breakers, but this time we decided to try something new and stayed at the Tideline. I’m so glad we did—it was fantastic! While the hotel isn’t as big as The Breakers, we really loved the more intimate experience. It felt like a hidden gem, and the restaurant was superb. Every meal was a treat! One of the best parts was the beach—no annoying rocks like some of the other spots in Palm Beach, just smooth sand and perfect for relaxing. We all agreed we’d definitely recommend Tideline and can’t wait to come back again!
Stayed 1 night in Sep 2024

10/10 Excellent

Sydney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Tideline Palm Beach for a recent business trip, and it was fantastic! Check-in was super quick, which I really appreciated after a long day of travel. My room was perfect—really quiet and comfortable, so I got a great night’s sleep before my big presentation the next day. Even though I was there for work, the oceanfront location made it feel like a mini getaway. I’m already planning to come back with my family so we can enjoy the beach and everything else the hotel has to offer. Can’t recommend this place enough for both business and leisure!
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had the most incredible romantic getaway at Tideline Palm Beach for our 15 year anniversary, and I can't say enough about the experience. From the moment we arrived, the service was nothing short of 5-star perfection. We were warmly greeted with a thoughtful welcome gift—a bottle of wine—which set the tone for a truly memorable stay. The moment the hotel realized we were celebrating a special occasion we were upgraded to a stunning ocean-view room! The food at Brandon's Restaurant was exceptional. The room service food was just as amazing, with everything arriving promptly and tasting absolutely delicious. It's rare to find a hotel where the room service matches the restaurant quality, but Tideline truly exceeded our expectations. The entire staff went above and beyond to ensure our stay was unforgettable and it was like everyone knew we were celebrating and it was like they joined in on it, super special. Every interaction was warm, professional, and personalized. Tideline Palm Beach has quickly become our favorite escape, and we’re already planning our next trip back. This place is a gem!
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a stay at Tideline Hotel through Expedia, and I can confidently say it exceeded our expectations! From the moment we arrived, we were greeted with warm hospitality and stunning views that set the perfect tone for our family getaway. The rooms were beautifully designed, offering a blend of comfort and luxury. We had a fantastic view of the beach that made every morning feel like a dream. Waking up to the sound of waves was simply magical! What truly made our stay memorable were the family-friendly experiences the hotel offers. The kids loved the pool area, which was both spacious and inviting. The beach is super private and clean, and we enjoyed countless hours building sandcastles and splashing in the gentle surf. The hotel also organized fun activities for kids, which kept them entertained and gave us some much-appreciated relaxation time. Dining options at the hotel were top-notch as well, with a variety of kid-friendly choices that even satisfied our picky eaters. We appreciated the attention to detail and the focus on family throughout our stay. Overall, Tideline Hotel is a perfect destination for families looking for a blend of luxury and fun. We can’t wait to return for another unforgettable vacation! Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Kayti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a GREAT property! It’s right on the beach and has a private beach. I was upgraded to an ocean view which was a great surprise. I had breakfast and dinner at the hotel’s restaurant Brandon’s and loved the food. The French toast for breakfast was incredible. Would definitely come back and bring my family.
Stayed 1 night in Sep 2024

10/10 Excellent

Liad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Priscila, Miami

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful and the staff was very attentive the pet friendly was the cherry on top. Would go back anytit
Stayed 2 nights in Aug 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area and beach front terrace were both designed beautifully. The lobby and restaurant as well with luxurious materials and furniture. This would be perfect for a destination wedding, party or conference. The staff was very helpful and friendly.
Stayed 3 nights in Aug 2024

8/10 Good

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and views.
Stayed 4 nights in Aug 2024

4/10 Poor

Melanie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel needs better front desk service
Let me start off by saying that the staff that works the beach area and bar area upstairs is phenomenal and they are running a tight ship however, the front desk and interior the rooms need some help. They did go through a new renovation but my room air-conditioning wasn’t work when I checked in, and the ceiling was peeling off in both rooms that. I also felt like for a resort stay even though it’s the middle of the summer the staff was not appropriately matched for service.
Stayed 1 night in May 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good overall!!
Stayed 2 nights in Aug 2024

10/10 Excellent

matt

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Santa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé recently opened a business in Palm Beach area and i went med to explore the hotels. I said this was in Palm Beach reasonably priced at $405 per night and we went to dinner at Buccan which i did enjoy. After dinner we headed to the hotel for our stay and before booking we said let’s just do 1 night to see if the hotel was worth it or go back to another one we were staying at in West Palm. So let’s say … 1. Arriving at 11:15pm no valet… understandable it’s late 2. before getting to our room he said let me know if the room is clean or if you want me to change it. I said why would your book me a bad room? I would change it now .. he said no it’s open so it’s clean just making sure. I said ok 3. Get to the room it’s smells me thinking maybe they just put the AC on. 4. I always book a room with a balcony. nope no balcony. I called 2x at the front desk no response so i went downstairs 5. I told him i booked a room with a balcony he argued and said no i didn’t. Then i showed him my reservation and he said oh we don’t have room with pool view with balcony. I said well i paid extra for it. can you get me a room with a balcony 5. Gives me a room with side ocean view with balcony and says it’s a favor for you i won’t charge you the extra. I said what extra i paid for a balcony and I’m just sleeping - I’m only enjoying 3 hours as check out is at 11am. (Horrible) 6. I slept - came in the morning and walk around the area around 8am. Went to the gym the elliptical didn’t work.
Stayed 1 night in Jul 2024

2/10 Terrible

JULIET

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property for the $$. Very clean and reasonably priced. Great staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Denise

Stayed 2 nights in Jun 2024

4/10 Poor

Ariana

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2024

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great birthday get away!
Stayed 2 nights in Jun 2024

2/10 Terrible

Paula

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I remember coming here a few years ago and thinking how great this place is. Fast forward to today, it is a completely different hotel. Basically lipstick on a pig. We had issues the moment we checked in. As we walked into the hotel the air was very thick and humid. Turns out they were having AC issues because of some “renovations”. The person at the front desk took my CC for incidentals and had to cancel everything because he accidentally put in HIS name into my reservation. He told me to come back in the morning to take care of it with his manager. So he gave us the keys and when we walked into our room, we immediately noticed the AC leaking water. There were dust bunnies and stains on the ground, and stains in the bathroom wall. I’m skeptical at this point and pulled back the sheets. More dust bunnies. I walked downstairs to let the front desk guy what we experienced. He said he would check if another room was available and he would personally go into the room to check it out. He checked out THREE ROOMS before he found a suitable one. At this point it’s getting close to midnight and we were so tired after delayed flights that we just wanted to lay down. This room was decent enough so we stayed. But the following day when I walked into the shower THERE WAS A FREAKING ROACH!!! Pool and area were also dirty, towels and trash everywhere. No one was manning the area. Plus we spoke with other guests and they told us that their rooms were also dirty. They moved 3 times.
Stayed 3 nights in Jun 2024

10/10 Excellent

Celia, La Mesa

Stayed 3 nights in Jun 2024

8/10 Good

Chase

Stayed 2 nights in Jun 2024

10/10 Excellent

José, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024