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Hotel Isla Mallorca & Spa

4.0 star property
Hotel with a full-service spa, near Port of Palma de Mallorca
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Isla Mallorca & Spa

Front of property
View from property
Couples treatment room(s), sauna, hot tub, steam room
In-room safe, desk, blackout curtains, soundproofing
Superior Double Room, Terrace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Pilar Juncosa, 7, Palma de Mallorca, Mallorca, 7014
  • Pueblo Espanol
    6 min walk
  • Auditorium de Palma de Mallorca
    8 min walk
  • Paseo Maritimo
    15 min walk
  • Palma de Mallorca (PMI)
    18 min drive

Room options

View all photos for Premium Double Room, Balcony

Premium Double Room, Balcony

Premium Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony (Urban Room)

Double Room, Balcony (Urban Room)

Double Room, Balcony (Urban Room)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

In-room safe, desk, blackout curtains, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (2 Adults + 1 Child)

In-room safe, desk, blackout curtains, soundproofing

Junior Suite (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (2 Adults + 2 Children)

In-room safe, desk, blackout curtains, soundproofing

Junior Suite (2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Double Room, Balcony, View (Urban)

Double Room, Balcony, View (Urban)

Double Room, Balcony, View (Urban)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use (Urban)

In-room safe, desk, blackout curtains, soundproofing

Double Room Single Use (Urban)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (1 adulto)

In-room safe, desk, blackout curtains, soundproofing

Junior Suite (1 adulto)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 50 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room (Urban 3 Adults)

In-room safe, desk, blackout curtains, soundproofing

Double Room (Urban 3 Adults)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room (Urban Economy)

Economy Double Room (Urban Economy)

Economy Double Room (Urban Economy)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Urban 2 Adults + 1 Child)

In-room safe, desk, blackout curtains, soundproofing

Double Room (Urban 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room (Urban Room)

In-room safe, desk, blackout curtains, soundproofing

Double Room (Urban Room)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Palma de Mallorca

At Hotel Isla Mallorca & Spa you'll be within just a 10-minute stroll of Pueblo Espanol and Auditorium de Palma de Mallorca. Highlights at this hotel include a full-service spa, a restaurant and a gym. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Tragaluz, is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Turkish bath/hammam, seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Within a 30-minute walk of this 4-property class Son Armadams hotel, attractions include Port of Palma de Mallorca and Cathedral of Santa Maria of Palma.

What's nearby

  • Bellver Castle - 18 min walk - 1.4 km
  • Plaza Espana - 5 min drive - 3.0 km
  • Port of Palma de Mallorca - 5 min drive - 3.0 km
  • Cathedral of Santa Maria of Palma - 7 min drive - 2.9 km
  • Cala Mayor Beach - 9 min drive - 4.9 km

Getting around

  • Jacint Verdaguer Station - 5 min drive
  • Palma de Mallorca Son Fuster Station - 13 min drive
  • Palma de Mallorca (PMI) - 18 min drive

Restaurants

  • ‪Bar Cabrera - ‬7 min walk
  • ‪Sa Cranca - ‬14 min walk
  • ‪Xaloc Restaurant & Show Cooking - ‬6 min walk
  • ‪La Pergola - ‬5 min walk
  • ‪Nitos - ‬6 min walk

About this property

Hotel Isla Mallorca & Spa

Hotel with a full-service spa, near Port of Palma de Mallorca
Hotel Isla Mallorca & Spa offers its guests a full-service spa, a health club, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Isla Mallorca & Spa. For a fee, parking is available.

This 4-star Palma de Mallorca hotel is smoke free.

  • 162 guestrooms or units
  • 10 levels
  • 2 buildings
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Isla Mallorca & Spa offers 162 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tragaluz

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • 2 buildings
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during January, February, March, October, November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 24 per day
  • Facilities fee: EUR 12 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 April to 01 November.

Property is also known as

Hotel Isla Mallorca
Hotel Mallorca
Isla Hotel Mallorca
Isla Mallorca
Isla Mallorca Hotel
Mallorca Hotel
Hotel Isla Mallorca & Spa Palma De Mallorca, Majorca
Hotel Isla Mallorca And Spa
Hotel Isla Mallorca Palma De Mallorca
Isla Mallorca Palma de Mallorca
Hotel Isla Mallorca Spa
Isla Mallorca Palma Mallorca
Isla Mallorca & Palma Mallorca
Hotel Isla Mallorca & Spa Hotel
Hotel Isla Mallorca & Spa Palma de Mallorca
Hotel Isla Mallorca & Spa Hotel Palma de Mallorca

Frequently asked questions

What is the cancellation policy at Hotel Isla Mallorca & Spa?

Hotel Isla Mallorca & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Isla Mallorca & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Isla Mallorca & Spa on 4 Dec 2024 start from NZ$175.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Isla Mallorca & Spa?

Yep, Hotel Isla Mallorca & Spa has a self car park for EUR 24 per day.

Are there any beaches close to Hotel Isla Mallorca & Spa?

The closest beach to Hotel Isla Mallorca & Spa is Cala Mayor Beach (2.6 km).

Is there a spa on site at Hotel Isla Mallorca & Spa?

Yep, there is an onsite spa at Hotel Isla Mallorca & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Isla Mallorca & Spa have a pool?

Hotel Isla Mallorca & Spa has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from April to October.

Does Hotel Isla Mallorca & Spa serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Isla Mallorca & Spa?

No, Hotel Isla Mallorca & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Isla Mallorca & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Isla Mallorca & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Isla Mallorca & Spa?

No, pets are not allowed.

Hotel Isla Mallorca & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1000 reviews" "
Rating 8 - Good. 362 out of 1000 reviews" "
Rating 6 - Okay. 71 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Betsy

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel in general looks decent. The staff is kind but we had no water to shower or in the sink the morning of our check out which is totally unacceptable. Also the elevators were broken the whole time we were there. I was expecting a lot more from this 4 star hotel and what i paid for.
Stayed 4 nights in Aug 2024

10/10 Excellent

MISS CLARE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel. Super friendly staff. Great food options and two lovely swimming pools. Spa and gym also excellent. 20 min walk into Palma and some lovely little local eateries too for breakfast and brunch. Highly recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Couldn’t fault it. Excellent facilities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, good service, nice pool bar and pool area
Stayed 4 nights in Aug 2024

10/10 Excellent

Mina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but lovely apartment and super helpful staff. Bit of a tight squeeze with 2 large suitcases. Fantastic amenities including pool and gym. 20minute walk to city centre.
Stayed 3 nights in Jul 2024

8/10 Good

rosie

Travelled with partner
Liked: Cleanliness
Hotel was nice and clean and rooms and facilities were great. Majority of the staff were kind and welcoming but the woman on the spa reception was rude and unhelpful. She ignored us when we greeted her and when we asked her a question she went back to texting on her phone! Other than that, great hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, clean and staff very kind.
Stayed 3 nights in Jul 2024

6/10 Okay

Graham

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend getaway
Great food. Helpful staff. Lovely spa.
Stayed 2 nights in Jul 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

THERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jillian

Stayed 5 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Nice hotel, pool and poolside massage. Carla / Rachel was fantastic! Night manager opened the restaurant at 3 am to get us coffee before heading to catch an early flight.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jason Chun Hin

Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Stayed 2 nights in Apr 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk
Our airline lost my baggage but Nadia, front desk receptionist, was extremely helpful and kind in our unfortunate situation. After one week my bag was found and Nadia telephoned me to let me know that it would be stored at the hotel. Excellent customer service Nadia!!!
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and hotel. We will be back
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb 4 night break
Our 4 night break was superb, the staff are all extremely both friendly and helpful, nothing appears to be too much trouble. The room with the terrace made our late afternoon a real treat, enjoying a glass of wine whilst catching the sun laying on our sun beds.
Stayed 4 nights in Jun 2024

8/10 Good

Fergus

Stayed 3 nights in May 2024

6/10 Okay

PHIL

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, terrible plumbing noises
Great location and a lovely modern hotel. Rooms are simply decorated, but clean and functional. Nice small balcony. Service was great and the gym is well equipped. Negatives: the balcony light doesn’t turn off until the small hours, so if you don’t shut your curtains there’s an annoying light. The rooms are very noisy, if you are a light sleeper, bring earplugs. Constant noises from plumbing rattling through the bathroom walls and from neighbouring rooms, plus noisy fridges make it very hard to get a good nights sleep. I did report this on the first night via hotels.com but got no response
Stayed 2 nights in May 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at this hotel. It is consistently excellent. The staff are friendly and helpful and make you feel welcome. The hotel and outside spaces are well maintained. The hotel rooms are also very nice. The buffet restaurant has quality delicious choices. The only improvement would be the dessert selection - I have lactose intolerance and there was only fresh fruit on offer for me. Other than that, this hotel is wonderful. A short walk into Palma along the Marina.. just perfect. I’ll be back time and time again.
Stayed 3 nights in Apr 2024

6/10 Okay

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great pool area with plenty of seating and bar area which serves good food and drinks. Lifeguard available poolside at all times. Staff very friendly and accommodating. Great breakfast with lots of options and omelette station. Overall we would have expected more in terms of other areas for a 4* property - we were told use of the spa facilities was included on check-in but we were then charged for use on departure (despite us saying we were told use of the facilities was included); only one bottle of water in the room for the entire stay; we had booked a room with a terrace but this was above the reception area where guests seem to be able to smoke outside, meaning our room had a persistent smell of stale cigarette smoke and we sometimes couldn’t sit out on the terrace; cleaning of room was sometimes after 4pm; self-service luggage storage. Good for what we paid as we benefitted from a loyalty discount but unlikely to return if we are ever back in Palma.

10/10 Excellent

Eloise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay - would have preferred a double bed rather than 2x single beds and the air con was a bit hit and miss but apart from that, perfect!
Stayed 7 nights in Apr 2024